Download & Install

I recently acquired a joblot of macs and Adobe mac software from a company who had closed down. These are older versions like creative suite 2 3 5 all with licence keys ( and there's some dinosaurs like photoshop 3..)  Is there any way of checking if these keys are still active and is it legal to sell the software. I was assured the licences were no longer used as they purchased new versions every year or so. Any advice appreciated. 

Trying to install Adobe CC on my new laptop. Everytime I try to go to download page i get this message "This page isn't available right now. Try visiting this page again later." Has been going on since yesterday at least. I really need this to do my work!

Adobe Creative cloud always seems to shut down every time I try to download and install it 

Only after a fresh restart, first thing I am able to see the Creative Cloud apps / updates.This is the case for months now. I updated, relaunched, reïnstalled. What can I do to bring it to life again?

Everything is on the title, I'm a student, and my school gave us a Creative Cloud abonnement with all the apps included.Today I need to use DC Pro but I can't find it on the creative cloud app.On the screenshot you can see that when I go to see what apps I can use there is Acrobat DC Pro.Thanks for your help

What it says on the tin, I cancelled because I no longer need it, went through all the options, everything said it was inactive and now it's automatically signed me up for another year and I have to pay to cancel again.What do I do? I had no option to stop it from reactivating.

I have tried to "Unsubscribe" for days using the link in the (unasked for) Adobe emails I've been getting.  Yet each time, instead of getting a confirmation, I end up on a page that's clearly just some random Adobe page.  And sure enough, I'm still getting the (unasked for) emails again the next day.Looking on the forum, I found a way that I can manage my preferences but that's not the same as have a CANSPAM-compliant Unsubscribe that actually works.  Is anyone at Adobe actually concerned about this?  I don't know why giving your customers a crummy experience is considered okay.In any case, I hope someone will check this out, and realize that while it's fine to tell people how to unsubscribe once they've logged into their account, gone to their preferences, ticked boxes, etc., that's NOT the same thing as a working Unsubscribe right there in the email.  So please fix that asap.

How would you guys do a massive installation of Adobe Illustrator, InDesign and Photoshop for the latest version on Windows 10 computers? Also, need to remove old version after installation.

Hallo,seit der Installation von macOS Ventura wenigen Wochen kann ich nur noch ein Adobe Programm in die Anmeldeobjekte (Autostart) packen. Möchte ich weitere hinzufügen, funktioniert es nicht, es gibt auch keine fehlermeldung oder ähnliches. Lösche ich das eine Adobe Programm aus den Anmeldeobjekten, kann ich wieder ein beliebiges hinzufügen, dann das gleiche Procedere. Versucht wurde es mit Illustrator, Photoshop, InDesign und Xd aus 2022 und 2023.Es funktioniert auch im abgesicherten Modus nicht, der Apple-Support sieht das Problem auf Adobes Seite. Hat jemand das gleiche Problem und ggf. eine Lösung? 

Hi I have just purchased my first apple iMac - so I'm not sure what the issue is, but Photoshop fails to install.  I've tried half a dozen times.  The Creative Cloud app installs fine, but Photoshop won't and it's doing my head in. Help pls 🙂

Hi all, The latest version of Illustrator is not compatible with my laptop. However, there is no option in the CC desktop app to "install other version" like the other apps have. Why is this? Thanks. 

Ran into an error installing and could not find another way to re-download which sucks because I really needed this app.  

downloaded product and register serial number and every time I open it says trail has ended.  I have uninstalled and reinstalled the register product from my adobe account page and every time i open its says the trail has ended.  Why is it so hard to get help from Adobe and what can I do?   

My iMac crashed on 'scratch disks are full' when using photoshop and after effects. Had to reinstall MacOs and updated immediately from Catalina to Ventura. Reïnstalled from time machine backup but also reïnstalled Photoshop (latest version) and now any time I open Photoshop and click on anything, I get the message 'Photoshop could not complete your request because of a program error' and only thing left to do is to force quit photoshop.Mac is an Intel iMac from 2019 with 3,1 GHz 6-Core Intel Core i5 and Radeon Pro 575X 4 GB. Tried several things to fix, including installing the photoshop version that was running on my Mac before the crash. Photoshop says GPU is compatible.What to do to fix this?

Bonjour,J'ai changé d'ordinateur et rechargé ma dernière version de Photoshop éléments, mais impossible d'activer :Je n'ai aucun autre ordinateur et n'ai pas envie de racheter le logiciel.Que faire ?Merci de votre aide

Please do not automatically renew my registration. When I log into my page it doesnt give me any options to not do this.  You give me no other option to change this. I will be very disappointed if you charge my credit card automatically. I do not want to renew with your products. thankyou

I am trying to delete my account but despite all my efforts, I couldn't find Delete My Account section in my profile. Please delete my account. 

'I paid a dear price for the Adobe Creative Suite CS6 CD, and after downloading a free trial for Premium, nothing works........I tried deleting premium and now I have nothing. I will NEVER agree to CC, it's a marketing tool to lock us into ongoing costsAnyone else as diappointed in Adobe as I am?

I purchased Adobe Photo Elements 13 a few years back.  A family member deleted it from the computer. I would like to install it back on a different computer.  I have the product key number.  How do I get it installed so that I can start using it again? 

Hello,   I keep trying to download Bridge but when it comes to CC opening, it takes awhile to load. Then I'm hit with the message that cloud is taking longer than normal to respond. I have tried EVERYTHING. Literally. I have uninstalled all my previous apps, and tried uninstalling CC MULTIPLE times, but it even gives me an error when uninstalling. I have updated my computer too. I have tried the following articles multiple times:https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html?product=Creative%20Cloud%20Desktop&product-version=5.9.0.373&mv=product&mv2=accc https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-stops-responding.html https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html   Following those made the problem even worse because now I can't even redownload the apps that were previously working, like LR and PS which I

I opened two trial periods by mistake, one yearly one through Google and one from the PC. When the trial period ended I got charged automatically from both. The moment I got charged I asked for refunds both from Google in the case of the yearly subscription and from adobe in the case of the monthly one. Adobe agreed for a refund while google hadn't, stating "this purchase doesn't meet with out policy". What does that even mean, and can I get it refunded any other way?

In this day and age, on Windows, it is common to have a smaller SSD drive as primary (C:) and then use a traditional mechanical HDD drive as D:. Windows 10 even provides this wonderful option of "moving" an installation from one drive to another with a single click. Very nice, though not all apps support this of course.So, Adobe Creative Cloud does it a different way. We have to launch ACC, go to Preferences and change "Install Location". (oh and you have to uninstall an app first, there is no "moving" the app.).OK fine, what am I leading up to? I'll get to the point: If one had changed the Install Location from "Default" to something else like D:/Apps/Adobe, HOW do we then put it BACK to default? Right now you have NOT built in a method to reset that installation path to your default. I want to set mine back, but WHERE is "default"? Should I guess? I don't want to do that.Please fix this.

I have a problem installing Creative Cloud knowing that my Macbook pro M2 version Venture 13.2.1 completely deleted Creative Cloud like this http://www.adobe.com/support/contact/cscleanertool.html  Please help me 

Hi everyone. The installation program did not close and has been stuck all day (as shown in the picture). Please help me. 

I can install Lightroom on my mobile, but not on my desktop.In the creative cloud desktop app it's not with the available apps.I'm trying for 2 days all possible scenario's but no luck...