Download & Install

Hello,I am unable to access my apps and services: when I open the sign-in window it just opens and closes automatically without giving me the chance to fill in the form

Do you know that you will no longer be able to activate your new installation of Creative Suite 6? Adobe is issuing notices only for Japan. Please refer to the following https://adobe.ly/3eWZPG9   

I presently have Encore CS6 on one laptop and wanted to have it on my new one. I copied the Adobe Encore CS6 folder and pasted it in my new laptop's Program Files folder. When I click on the Adobe Encore icon in the Adobe Encore CS6 folder I receive this error: The code execution cannot proceed because mfc100u.dll was not found. Reinstalling the program may fix this problem. I have the lastest version of CC on my new laptop. Specs:Processor12th Generation Intel® Core™ i7-12700H (24MB Cache, up to 4.7 GHz, 14 cores) Operating System(Dell Technologies recommends Windows 11 Pro for business)Windows 11 Pro, English Graphics CardNVIDIA® GeForce RTX™ 3060, 6 GB GDDR6, 60 W Display16", 3K 3072 x 1920, 60Hz, WVA, Non-Touch, Anti-Glare, 300 nit, ComfortView Plus Memory *32 GB, 2 x 16 GB, DDR5, 4800 MHz, dual-channel Hard Drive1 TB, M.2, PCIe NVMe, SSD

I downloaded and purchased photoshop and premiere on January 8. Yesterday I was logged off from Creative Cloud, had to change password then got stuck in trial mode ever since. In plans page:https://account.adobe.com/plans I get the message "You have no plans"... However, I have bank statements that prove a purchase was made for monthly subscriptions. What happened and who can I contact?

Hello there!Apologies if this has been answered, I searched a long time and found some similar issues but not what I was looking for.I bought a student license back in 2010/2011 or so for CS5. My old cpu that it was installed on is now not working. I want to install it on a new computer, but unfortunately I did not write down the serial number. The discs have a "product number" to obtain my serial number through a URL that is no longer active (adobe.studentlicensing.com) So I have all my discs, a product number, but no serial number. Is there a way to find this serial number again? I spent a couple hundred bucks on this back in the day, and I really don't need a CC subscription for what I want to do with these programs. Photoshop CS5 is perfectly fine!  Thank you to any brave soul who tries to help

I have just purchased Adobe Sign but I fill inn the wrong company data for invoice. Actually I forgot to fill in a VAT number. I need an invoice with company VAT number. How can I change that? How can I contact Adobe for that issue?

I just paid for photoshop but I havent received it

Liebe Adobe Support Community,ich habe mir einen neuen Mac zugelegt. Die Daten habe ich von meinem alten Mac über den Apple Migrationsassistenten umgezogen. Nun erhalte ich nach jedem Start von der Adobe Creative Cloud eine Mitteilung, dass dieses Programm beschädigt sei und repariert werden muss. Wenn ich auf reparieren drücke, erscheint die Fehlermeldung 42. Leider finde ich keine Antwort im Netz, wie dabei umzugehen ist. Ich kann die Creative Cloud auch nicht löschen und erneut installieren. Wer kann mir da behilflich sein? Viele Grüße Manuel Becker

I'm getting not compatible for illustrator in creative cloud is this right?10.14.6 MACos MOJAVEiMac (27-inch, Late 2012) 2.9 GHz Intel Core i5 

Good Evening,I know that many will wonder what in the heck I'm doing trying to activate my CS3 Suite. I have an old MBP that I've wipped and installed Sierra on that I'm setting up for my daughter. Even with my valid serial number, I'm unable to activate it. Any help is much appreciated. Thx

Just installed my Lightroom 5 software on a new PC.  I currently have version 5.2, and when I open the program it gives me the option to update to version 5.7. However the link http://supportdownloads.adobe.com/detail.jsp?ftpID=5857 is not working.  It says "Problem Loading Page".  Is there a way to update Lightroom 5 to the most updated version of the software?

My work computer has the full Adobe Creative Cloud package.It was downloaded for me but I want to connect it to my Creative Cloud account. They insisted the IT department download the program onto my computer for me but that's as much as they understand and asking them hasn't been helpful. When you have the creative package you can download the software to a second computer (can't use it at the same time but can be on two different computers) so I want to have the software on my laptop as well for when I'm working on the road or from home. How do I check what adobe account is currently connected to the software? and how do I change it?Thanks.

I'm currently trying to install the latest versions of the CC Suite on an older Mac Mini with Mac OS 10.14.6. While Photoshop and Bridge can be updated to thier latest compatible versions. With all the other CC Apps im encountering the following issue: The menu Point to access older versions is not showing. Has anyone encountered similar issues or knows how I could access the older compatible versions.The 2022 Versions should still be working on this mac. Specs of the mac mini:Mac OS Mojave 10.14.62,6 GHz Intel Core i716 GB 1600 MHz DDR3Intel HD Graphics 4000 1536 MB

instaladores de versiones compatibles con versión de sistema operativo High sierra

Hey everyone and happy new year!  I purchased another imac (mine just died on me) and I try to install my LR6 with the serial number I have but ai always get the same message : Please connect to the Internet and retry. I cant quiet install my LR6 at all. Any ideas how to fix that please?   

Dear all, I discovered that both Lightroom and Photoshop are no longer installed on my computer.Recently I had some problems regarding USB power output and the computer was send back to theshop for repair. All is working fine now.How do I get Photoshop and Lightroom back on my PC?I have a prepaid subscription for both, expire februari 2023.

Hi, I had to reset my laptop because I had malware or some issue so I had to reinstall all my apps, etc. I am trying to download creative cloud and when I click on download nothing happens. I tried the direct exe also and it goes to 2% then fails with an error message of error code 201. Anyone else have this happen?

Bonjour, mon PC a été récemment réinitialisé. Je voudrais réinstaller mon photoshop qui au départ avait été téléchargé. J'ai un code à 24 chiffres et un code commande. Quand je rentre le code de 24 chiffres j'obtiens la réponse "code déjà utilisé". Que faire  ? 

Hallo,ich besitze noch alte Adobe Photoshop Elements Editionen in der Version 13, sowie einen Adobe Acrobat XI.Leider lassen sich keine Produkte auf meinem iMac mit M1 Chip installieren, es streht immer "Install muss aktualisiert werden. Der Entwickler muss diese App aktualisieren damit sie mit dieser Version von macOS funktioniert. Weitere Informationen erhältst du beim Entwickler." Kurz und knapp...offiziell findet sich Photoshop Elements auf der unterstützten Programme Seite bzgl. M1 M2, aber nicht mehr meine Version richtig?  Viele Grüße,Micha 

https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html It clearly says you can activate up to 2 devices but can only use 1 device at a time but it's NOT, it is wrong. I can use a same Adobe app on 2 computers at a same time. Many others also reported same thing so it seems it's eitehr Adobe put a wrong information OR it's a bug to allow two devices to use at a same time. Otherwise I need more explanations about this as Adobe's information is clrealy false and misleading. Is it a bug or actually allow 2 devices to work at a same time?

Ich habe vor einiger Zeit meine CS6 auf meinem MacBook (High Sierra 10.13.6) installiert,damals hat es super geklappt. Einzig das Programm "After Effects CS6" welches ich gerne nutzen würde,wird als "durchgestrichen" dargestellt. Gibt es eine Möglichkeit, das Programm zu reaktivieren? Danke für Eure Hilfe!

I've purchased a new computer and need to transfer my Adobe Creative Design Standard pack. My new computer don't have the cd rom and I'm therefore looking for another alternative. The adobe pack is purchased with student discount (if it matters). (How) is it possible to download and install the pack and transfer my license?

I was charged US$20.99 despite not having subscribed to anything. What’s odd is that it doesn’t even turn up in my plans or products list. I have tried to contact Adobe help support to get this cancelled but being in Australia, it is very hard to get a response. And I don’t want to call internationally since this is a bogus charge anyway. Can anyone assist?

Before I set up my new computer, I POSITIVELY signed out of PSE18, then uninstalled it. Then, with the new computer now ready, last night I tried to install PSE18 on it. I had saved the Setup file onto a DVD when I purchased it in February of 2018. So now I click on the setup file, which extracts, then stops and asks me to sign in. Each time I am told I'm being "temporarily" blocked due to a "security issue" and asked to try again later. I just tried it again tonight and got the same. I do have the program installed on one other computer, which I've always had so I can view the original of the picture I'm working on on one computer while restoring it on the other. In any case, just now I opened PSE on the other computer and signed out of it, just in case that was the problem. Again I tried to install on my new computer and got the same thing. Please tell me how I can install PSE on the new computer--so I can continue restoring my family's photos, just as I have for over 20 years (and I

I bought Premiere Elements on 1/1/2023 from adobe.com. And when I went to install the software it said the serial number provided directly from the adobe website was revoked.  How do I go about getting this fix? Additionly, why would the adobe website be providing revoked serial numbers anyway. I bought the software directly from the web site so stuff like this would not happen.