Download & Install

Hello Sir/Ma'am     I have been facin isue in installation , it was stuck randomaly. currently installation is stuck at 78% . So can you please help me to install photoshop 

When i try to use lightoom is says my subscription has expired. It has not as i was billed and when i go to 'buy' it, it says i already have lightroom. I have already logged out and in again.  Any help please?

Hi,First of all I'd like to thank people at Adobe for setting up the new sign in process for old Production Premium CS6. The suite still worked like a charm when I upgraded from W10 to W11 ( once you set up properties compatibility to Windows8 for each app). My problem was I add to get a new computer.So I deactivated on the old one before installing on the new one.Once installed on the new laptop, I couldn't activate the old way: when signing to my account nothing happened,  my serial number didn't appear no more on my account, it was confusing. Had another problem during my new computer install, I had to reinit to factory and install again CS6.  I began to use Photoshop immediately (needed for work) without connecting to account, I wanted to find the right solution. I finally found the message from Jeffrey_A_Wright (THANK YOU)And learnt about the new sign in procedure (https://helpx.adobe.com/download-install/apps/troubleshoot/licensing-activation-issues/cant-activ

I have LrC 14.5.1. I've been trying to update Lightroom Classic to 15 and Photoshop to version 27 and they won't update. It says "Update Failed". Lightroom updated though. And so did Bridge. But Photoshop and Lightroom Classic did not. I've tried updating from the program itself and from the Creative Cloud program from my desktop. Both programs work fine. My internet connection hasn't changed, Like I said, LIghtroom updated just fine. I'm logged in to both programs. I apologize if this question has already been answered, but I can't find the answer.  

Bonjour,Je suis sur MAC Os 13 et Lightroom Classic 14.5 et Creative Cloud ne me propose pas la mise à jour 15 de Lightroom Classic.Aucun message si ce n'est : vos applications sont à jourMerci de votre aide

Hi! Since I'm not going to pay more to use them, how do I delete FLUX Context Pro and Gemini 2.5 so they don't take up space on my hard drive?Or are they programs that are hosted by Adobe (or whomever) in the Cloud so that my HD is unaffected?Thanks!

Dear. Adobe Acrobat Reader Support Team, I requested a refund due to an unauthorized charge that caused my emergency balance to be deducted. I really request that my funds be returned because I really need these funds for urgent needs and this is affecting my financial condition. Following are the transaction details Order ID GPA.3383-7600-6845-00543..0 Item name Adobe Acrobat Premium Yearly (Adobe Acrobat Reader: Edit PDF) Amount IDR 498,390.00 I really need these funds for urgent needs, because I am a student and this money is my college savings from my parents. This transaction has an impact on my financial condition. I sincerely request that the Adobe Acrobat Reader Team review this case and process a refund as soon as possible. If additional clarification is needed, I am ready to provide further information to simplify the review process.  Thank you for your attention and help. Yours faithfully,

There's an extra folder named "Adobe Illustrator" and "Photoshop 2026" in the "Program Files" folder in the C drive.

I purchased Lightroom software but I cannot see in the product list to download. How could I download it please help me ASAP.    

Adobe tells me that my serial number for Photoshop Elements 9 has been used too many times for activation and is therefore no longer valid. After having to replace a HDD I've therefore lost Photoshop, despite having the original discs and the serial number. I can't find anything warning users that there's a 'limit' on the number of times activation can be used (e.g. when buying a new computer), and Adobe don't seem to know what that limit actually is. (At a guess, I've activated it 4 or 5 times total.) The licence supposedly allows me to run it on 2 devices.Has anyone else experienced this problem?To make matters worse, I deactivated Photoshop on a second device at Adobe's suggestion. As a result, Photoshop suddenly won't run on that device either! I know it's considered 'legacy' software, but it was working perfectly well until I followed the Adobe instruction.

in der Creative Cloud ist das LRC update 15.0 nicht vorhanden Ich habe die Version 14.4

I recently had to reset my entire PC, so I have to reload all my programs (not fun) I used my installation CD's to reinstall my Elements & Premiere 13.0 programsBUT when i try to open them I am being asked to sign in again (even though I am currently signed in) and then I am senton a round-robin of getting codes from my email and insterting them to be told they are invalid. This has happened approx 10 times.I OWN the programs and they are installed on my PC yet I cannot open them.NOW i am locked out of even trying to get through.Can someone help me?

Running PS 13.0.6 on 2019 iMac for years without any issues -- SFW is starting to malfunction -- i'm stumped on proper way to uninstall so I can reinstall (first deactivate... I have the correct installers and updates, activation worked on another Mojave machine a week ago) In the past I recall there were Unstallers in my System, but can't find them. "Applications/Utilities/Adobe Installers is the Uninstall Adobe Photoshop CS6 there?I DONT SEE IT THERE Or look in Macintosh HD/Library/Application Support/Adobe/Uninstall/{74EB3499-8B95-4B5C-96EB-7B342F3FDOC6}.app NOT THERE. On this link: you can then use adobe's cleaner to remove your cs6, http://www.adobe.com/support/contact/cscleanertool.html  https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/prepare-to-run-creative-cloud-cleaner-tool.html  I see no mention of CS6 on those links if the so-called cleaner tool will even work with macOS 10.14.6 and CS6 

Hi all, I purchased the free trial for premiere pro, and I am able to see it under my plans. However when I go to my apps, I can only see the free trial and buy options in both the Creative Cloud app and in browser. I've tried logging in and out of both, and restarting the Creative Cloud app. As a result I can't find a way to actually install the premiere pro app, which is quite frustrating. 

Hello guys, im currently trying to set up a transfer of my adobe photoshop 7.0 license to a buyer. I went already and got my case number set up,i just need to complete the transfer form on my end. For some reason tho I can't seem to download the form, anytime i try it says 'file isn't available on site". Does anyone know why? Any help would greatly appreciated.

I am a proud owner of the CS5 suite and use only the photoshop program.  I recently did a computer upgrade to windows 11 with new hardware, and there was no device showing in my Adobe ID profile to deactivate.  I am now getting an activation of two devices already registered in the system, none available to deactivate.  Photoshop only is used on my main computer.  There are still no devices showing on my profile with new installation to work with. Suggestions? Remedies? Solutions? Thank you!

I'm the original owner of a store bought Design Suite 5.5. (I use CC for my main). I have an old laptop that won't run CC and tried to load my old DS. I can't install due to 2 loads. I have the original PC that DS is still installed on however when I try to deactivate I get a message to connect to the internet. I can receive updates and am online. I know this is a ridiculous ask as its so old but its legit software and I'd like to use it. Any advice or workaround would be appreciated.P.S please forgive of this is the wrong forum for this post.

Subject heading describes the problem. Creative Cloud Update is frozen while displaying "Canceling" for the last hour. Update was stuck at 95%. Need to be able to restore LRC, old version was apparently removed and the new version did not install.

Which App from the App store should i use to add adobe to my macbook air

Bonjour à tous,  J'ai ce type d'affichage au démarrage de chaque produit Adobe actuellement. J'ai tous désinstallé et réinstallé via le ADOBE Cloud, identique, rien ne change.J'ai même utilisé Revo Uninstaller pour ne laisser (quasiment ?) plus de fichiers liés à ADOBE.Réinstallé le Cloud, les logiciels, mais rien n'y fait... Je suis bloqué. C'est plus qu'un problème d'interface, car je ne peux pas faire de nouveau document par exemple dans Ilustrator. Je peux ouvrir un modèle ou un fichier existant en revanche.Une fois ouvert, je ne semble pas rencontrer d'autres problèmes (mais je n'ai pas tout parcouru non plus !) Merci de bien vouloir m'apporter votre aide !  -------------------  Hello everyone,I'm getting this screen when I start every Adobe product right now.I've uninstalled and reinstalled everything via Adobe Cloud, and it's the same process, but nothing changes.I even used Revo Uninstaller to remove (almost?) all Adobe-related files

Hi all, I have have 2 PC`s with one for general use and the other for just photo work and I have just upsized my operating hard drive and got all the contents swapped to the larger drive in my photo PC, then I confirmed everything worked and then uninstalled photoshop on the old hard drive as you can only run 2 photoshops, my issue is that photoshop on the new drive keeps saying i am over my subscription limit even though I only have the two installed. Any sugestions on how to resolve this issue please. I run winows 10.

I have Windows 10 and I'm trying to update to the newest version of photoshop. Everytime I try to update it it says update failure, but without an error code. I'll hit retry or restart my computer and nothing fixes it. I've never had an issue with my past updates. Also all of my other apps in my Adobe Suite let me update recently. Someone please help.

My computer recently had a hard-drive failure, requiring me to re-install Adobe Lightroom 6 after replacing the hard drive.  After I launch the software, it says that I have reached the maximum activation count for my serial number and to deactivate the software on the other device first.  This is not possible, since the old computer no longer exists due to the hard drive failure.  In my Adobe account, it does not show any activated devices, so I don't see any way to resolve the issue.  I cannot find a way to contact Adobe support to get someone to help me fix the issue.

hi i have macbook pro 2020 with intel proccecor that having hard times with the newer versions of illustrator and im tarying to find an older version from 2023

Hi, I gave a problem. Few days ago  i bought Adobe Programs, but installer doesn't open, but I see it task manager. Maybe someone know what problem?   [Moved from the After Effects forum by moderator]