Download & Install

how do we change plans?  Why isn't that an obvious clik in "manage plans"?

Estimada comunidadMi macbookpro es del 2011, he logrado hacerle una actualización y al máximo sistema operativo nuevo que llega es Sierra, sistema incompatible con las nuevas versiones del paquete adobe, quería saber si hay alguna forma de poder adquirir las versiones anteriores, dado que estoy pagando mi membresía pero no puedo usar las aplicaciones en mi ordenador personal. Desde ya agradezco cualquier tipo de información que puedan brindarme.Saludo cordial

Recently my Adobe CS6 suite had given me a pop up message.  Stating that my software that I purchased as an educator was not genuine.   I realize that I purchased the software in 2012 and it is old.   I called customer service and they said that I would need a receipt from 2012 in order to give me a new serial number.   I informed the customer service representative  that I no longer had the receipt but, I had the box that it came in and the CD.  That was no good.  He informed me that anyone could have that merchandise and that if I had the box I should have the receipt.  According to my account I registered my product with Adobe, that was not acceptable for the customer service representative in India.  Clearly, on the box it states that I needed to show proof that I was an educator.  The Adobe company would not have granted me permission to use the product, if I had not registered the product. Over the past 7 years I ha

La version de l'OS sur mon Mac ne me permet pas d'installer les logiciels de la suite Adobe (incompatibilité).Est-il possible, à partir de l'abonnement souscrit, de télécharger des versions plus anciennes ? Merci.

Hey everyone, Ive seen that behance can be used offline, which would be amazing for us when speaking to clients in areas with poor wifi. I've gone to download Behance Display on the app store, and it says it was removed and the regular Behance app doesnt display offline. Could somebody please let me know if Behance can be used offline? Thank you!

I had my license and already activeted it in my old laptop. As it has problem on LCD, I use another laptop. But, I can't use my license in this new laptop, eventhough it stated that the license can be used in 2 laptop. I'd checked and there is no cativated user at time ....Please help... Thank you.Dian   Moderator edit, serial number removed from public view in screenshot  

Hello I haven't used Adobe in quite a while, and wanted to know if legacy support for PowerPC macintosh stills works (file transfer or USB is OK) today with modern releases.I have a lot of fun using dithering and greyscale/256 colors on legacy platforms and classic use of cursor and mouse and wanted to know if this still works today.Feel free to email or message me!  

Does the window Surface laptop 4 support Adobe creative cloud? I'm struggling to understand the requirements!  https://www.microsoft.com/en-gb/d/surface-laptop-4/946627fb12t1?activetab=pivot%3aoverviewtab

It's January 2022 and in my Intel MacBook Pro in the properties of PS and IL I can read still "Intel" (and not Universal), only in Indesign I can read "Universal"...I'm switching to M1, so I'd ask if that's the case or a false alarm on my computer (with Monterey) or Photoshop and Illustrator are still not ready for M1...

I have a 2018 Macbook running Monterey 12.0.1, and the most recent version of Adobe CC. No matter what I do, or how many times I update, uninstall, reinstall, quit activities, change preferences, etc. Adobe is ALWAYS running 10-15 versions of the same activity in the Activities Monitor, and it seems like it's all of them. AdobeCRDaemon, Adobe Spaces Helper, Creative Cloud Helper, CC Library, and more.  My mac has been running so slowly lately, and while there may be other issues, I'm positive this isn't helping. Has anyone found a solution that actually fixes this problem? Everything I've found so far hasn't worked. 

hola.. cuando abro creative cloud para descargar los programas en mi notebook me dice automaticamente esto: no ha sido posibe conectar con los servidores de adobe. compruebe su cnfiguracion del cortafuegos, asegúrese de que la configuración de tiempo de su ordenador sea correcta e intentelo de nuevo.que debo hacer???? ayudaatengo acceso a internet sin problemas, pago como estudiante!!

Hi im trying to download photoshop and creative cloud and it wont allow me and every time it comes up with error 105,  i have tried to go on to library/application support/ adobe/caps but there is no caps folder for me to go into. I have searched for ages to fix the error but all require to have the caps folder which i dont have. Please help me.

I'm trying to install Creative Cloud and this error has popped up"There seems to be a problem with the downloaded file(s). For troubleshooting tips, please visit our customer support page.(Error code: 214) Contact Customer Support"Now what?...

I see a lot of posts concerning problems with the latest batch of Creative Cloud updates--some legitimate bugs, some hardware issues, some OS issues, some user error. A common theme is often "the last version worked perfectly"... To avoid frustration--control your updates!   In the Creative Cloud app, go to your preferences:   Change your auto-update settings for each program to whatever your want:   Experiment with the new version to see how it works--but do your actual work on what you know works. Don't blindly install new versions without testing. When the new software works perfectly, then switch to it.    Also, be careful updating your OS at the same time unless it can't be helped. Sometimes it's hard to what's causing the problem if both are updated at the same time. 

Hi I have a serial key for acrobat pro DC when i try to install it seems to be expecting a subscription and asks whether i want to try or buy the software. I'm never given any option to enter a serial key. I tried uninstalling everything from adobe and reinstalling but I have the same problem. Does anyone know how to solve this?

I've had it with this latest versions. Constant bugs, dynamic linking issues, playback issues, slow laggy photoshop, footage not conforming....  ect... ect.... ect.... I've re-installed, reset pref, switched cache drives, made profilesNothing seems to work. I've found a link for PS 2018, and it works sooooo much better,  but how do I get the rest of them, they are removed from the list of the other versions section

MacBook Pro 2021 (M1 Max Chip) can not install Adobe PS AI PR IN, how to solve the issue?

Hello everyone, I need help, I need to work! just got a new mac book pro, mac os sierra 10.12.5. I want to install CS6 on my new computer and I have several questions : -first I downloaded the installation file and i get this message :  "installer failed to initialize. This could be due to a missing file. Please download Adobe Support..." It says get to adobe support advisor, and I don't find anything to download. What is Adobe Support Advisor? This thread seems to give the answer but once I go on Activity Monitor I don't find anything.-Also, I hope I can use it with this latest mac os because on my last computer, even though I bought the license, I could not use illustrator and there was no answer I could find about it. I wonder if it was due to my mac that may have the latest update? If that's the case, it's a real problem because I would rather use every software I invested in !-Other than that, going through the forum, I found out that I could install CS6 on two computer only

Списалась плата за то что я не пользуюсь как отписать карту и вернуть оплату ?

I keep getting the "Renew Your Subscription" page when starting any of my adobe products.  I updated my billing information and when I click "Try Again,"  I'm told my subscription is now active.  I tried waiting the 15 minutes, rebooted my computer.  This is seriously impacting my day.  Does anyone know how to fix this?Waited on hold for over 20 minutes.  No Answer.Chat function on the site is not working.  Please help!

Reinstalling  Adobe C4 premium on computer with windows 11

Reinstalling on computer    [Mod: Locked because double post.] [Further discussions please here: https://community.adobe.com/t5/download-install-discussions/reinstall-on-windows-11/td-p/12651189]

So I'm getting the error code 120 of insufficient disk space but I specifically told it to go download on my D drive which has 411 GB free of 931 GB. I'm just trying to download photoshop and it keeps giving me this error despite having loads of space available.

I was in Illustrator happily working away when I hit the save button and it told me there was an error.  I closed out of Illustrator and rebooted my computer.  Now when I click on Apps, it tells me "There's a problem! Please close all instances of adobe application manager to continue."  When I click on the button to Reload Applications, nothing happens.  So, what's up?  I'm on Windows 10.

I tried updating my Photoshop to 23.1 But it wouldn't let me. I kept closing down Adobe CR Daemon, but even after I do so in every Adobe app, it won't let me update Photoshop. What do I do??!!