Download & Install

Hi .....I own CS6 Student Master Collection with serial number on a CD.i just bought some old Mac laptops and the systems on them are El Capitan.Adobe informs me that the software will not verify with them ......as they dont support El Capitan in their servers to do this. They suggest I upgrade my system to Mojave.Q: I was told cs6 does not work on certain Mac systems like Mojave’s? Is this true (or)will my software work on Maverick? Just need indsign, photoshop and acrobat to me. totally at a loss as to why I have been cut out from my product and don’t want to change server to find out - they don’t verify the software again.  thanks Daryl  

I just migrated from an Intel based 2019 Macbook pro to the M1 Macbook pro max using Apple's Migration Assistant. Do I have to uninstall/reinstall Photoshop/Lightroom? Will all my plugins continue to work if I do so?

I already checked the firewall. When I tried to uninstall creative cloud, I was unable to reinstall it and all the apps. Is this a bug in MacOS Monterey?

Hello,  I'm on mac High Sierra and i try to download photoshop or premier pro but it wont work cause i don't have catalina but i'm sure i can download a old version of those application can you help me ??

I received many items from a company that was closing their office and among the items that I received is one boxed copy of Adobe Creative Suite 5.5 Master Collection and one boxed copy of Adobe Acrobat X Standard. Both contain their installation discs and have their corresponding serial numbers printed on the box, in the case of Acrobat, or on one of the paper sleeves holding an installation disc, in the case of Adobe Creative Suite. The compamy from whom I received these products stopped using both products years ago and has since upgraded to newer Adobe producs. I tested the installtion discs with their corresponding serial numbers on my laptop and both installed without any problems. I then deactivated both and uninstalled them as I have no need to use them. I've spent hours on the phone with Adobe's support but was not able to get any clear answer that I was seeking. As far as I understand both of the products are of the type called "volume license". Furthermore, the email ad

Je n'arrive pas a trouver mon no de serie.j'ai seulement un code d'achat, pas de code d'echange . que dois-je faire svp  

I have a creative package and can not install the premiere and this ad appears to me...what should I do? 

Hallo,I am from Germany and I bought in the year 2007 the creative Suite 3.It was installed on an old Macbook Air from middle 2009 which is now unfortunately not working any longer.I bought now another older computer, a Macbook Pro from the year 2011 and I want to install the creative suite 3 premium on this computer.I have the invoice, I got all the numbers to activate the software, but there is no way to choose the CS3, only the CS1 and the CS2.Underneath there ist written, please contact the customer service from adobe. I did that.... spoke with 4 people (big joke... no support in german!) and the last one gave the introduction to login in the adobe community.I did not found anything on this side, about the creative suite CS3. Maybe somebody can help me?If Adobe will not support my Software, what I bought for 1564.99 EURO, I will go crazy! I hope there will be a possibility to do that! Tanja   

Hello,I have a problem with Adobe Genuine Service - it makes log files that take up to 130Mb of space and it makes those files after every system restart and randomly. I know this issue is resolved with update but I cannot download it. I entering adobe's site and then I'm navigating to Adobe Genuine Service updates where I see update from 2 months ago tagged as critical update but I don't see how can I download it. Can someone help me get this update? It's really annoying that this program is constantly taking up space in my laptop.

Hello! I have been looking for several hours trying to find out out to clear the cache on my MAC for my Adobe. I cannot find anyone with a mac that has had this question with the Montery update and I am about to lose it, lol! I ws wondering if anyone could please help me! Thanks in advance!!

Please can someone tell me what on earth is going on with my computer.  I have 1TB SSD memory which is CONSTANTLY full. I had a search around and found that file in Users/Admin/AppData/Roaming/Adobe named CoreSync takes 802 Gigabytes of my memory?? Please tell me what happened here and how to fix this ASAP. Cheers

I bought Creative Suite 5 Master Collection and registered the software at that time, but in the intervening years I've deleted the email account associated with the original registration.  I've had to re-install the software a couple of times on new computers, and thought I was registering the installation with new emails/Adobe accounts, but the Adobe system continues to associate my software with the deleted yahoo account I initially used to register my product with. I did another reinstall a while back on my newest computer, but never completed updating the Adobe software.  Now I can only update via logging in to my Adobe account and downloading the software there, but...  As described, I can't access that old, now deleted, email account. Adobe would have records, I suppose, of the reinstalls.  And, I would think they'd be associated with the email accounts I used during the reinstalls.  I also have the original cd's in their original packaging.&nb

Hello!I have a CS6 and I can't install it on my secound computer. After installation I type my serial number and I can not continue due to some offline problems etc.I had the same problem few yeras ago and Adobe generate new serial number. But I can not use it for my secound computer.

Yes, why does the CC app alerts me to update an CC app or CC apps though they are already updated?   I see this from time to time and today i was alerted that i needed to update my Photoshop 23.0.1 to Photoshop 23.0.1 which makes no sense. Sometimes it want to update all installed apps. Sometimes it sticks until i restart the computer and sometimes it goes awaya fter a couple of minutes.   I see this on several computers, so there is nothing wrong with the computers. I have seen it on fresh installs of Windows 10 and now in Windows 11.   Today it sticks, meaning that the CC app still urges me to update Photoshop 23.0.1 to 23.0.1.   Why? How to solve?    

Bonjour,j'essaie continuellement de mettre à jour Photoshop vers la version v 23.0.1, mais je me heurte chaque fois à un échec avec le Code d'erreur 113.Je n'ai aucun problème avec les mises à jour de Bridge, Lightroom et Camera Raw. Mais je rencontre ce problème à chaque mise à jour de Photoshop, même en désactivant les firewall et antivirus. Comment faire ?

I recently upgraded my MacMini from intel chipset to a MacMini with an M1 chip. DO i need to uninstall Creative Cloud,LRC and Photoshop and reinstall them?

I am having the same error message on only one computer.  I AM able to login to creative cloud on my laptop.  I am UNABLE to login on my desktop.  I AM able to login online.  Are we having the same issues?

I've been tring to install CC on my new 2021 Macbook Pro, however I'm facing problems during installation which makes the machine unusable. During the installation step, were the CC installer opens Safari to verify your account, my device looses it's internet connection. macOS shows that I'm connected to Wifi, but cannot open anything. Same Wifi network works withouth problems on other devices. The frustrating part of this all is, when I close the Safari page, the CC installer does not respond anymore. Unable to close the installer and when openeing Activity Monitor, that even does not respond anymore, so not able to ' Force Quit'. Only way to get out of this all, is to hold the power button of my Macbook until it reboots. I've already tried the CC Uninstaller method, but did not work (as nothing was installed). Hope that someone has experienced the same and has a solution for this problem.  

I have windows 11 and a LR3 CD. I have seen other threads like this with links, but the links don't work.  

I recently switched my Premiere CC subscription from pre-paid to monthly, and after trying to start Premiere, it brought up Application Manager. It's been stuck on a loading screen that says "Please wait for a moment" for five minutes now. What is it even trying to do? What will happen if I close it? Is something wrong?

CS5 Extendet auf Catalina IOS möglich? 

Every time I try to do an update I encounter very slow downloads. I am on a Fiber network AND I've done speed tests on my end. Everything is fine on MY end. Why are your servers so GD slow!!!!???? 

Does anyone have an AUS contact number to support with photoshop instal

Hello!We renew two licences for "All Creative cloud" with a delay and we lost all our projects in Adobe Spark..Of course, we used the same email addresses. Is there a way to get back our projects ?

Hello,Im trying to install the free Xd starter pack and I get hit with the error message not meeting system requiremnts. but these are my specs...Please help.