Download & Install

Hola!No puedo descargar ningún programa desde mi cuenta. Ni siquiera sirver los botones, al presionarlos no ejecutan ninguna acción.Ayuda por favor.¿¿Dónde se pueden encontrar técnicos de Adobe?? Hello!I can't download any program from my account. Even the buttons don't work, when you press them they don't perform any action.Help please.

I have an adobe subscription for Premiere Pro.  I have seen lots of talk about 2025 and some cool new features.  I understand it came out in October.When I check for updates PR says it is up to date and I am on 2024 24.6.4 (build 3).I don't understand why I do not seem to have it available to me.When will I be able to get 2025?

Tengo estas ventanas de ERROR en todas las páginas. No sirven los botones de descarga. Alguien puede ayudarme.I have these ERROR popups on every page. The download buttons don't work. Can someone help me?

Why is Adobe Creative Cloud not being deleted? I downloaded it and it didn't work. I wanted to delete it, but it won't delete. I demand an immediate explanation.

I am writing to you regarding an ongoing issue with my Adobe Captivate Classic license. I have previously submitted two support requests, but unfortunately, I have not received a satisfactory resolution or timely response. If it would be helpful, I can provide the  ticket numbers for reference.The situation is as follows:1. I purchased an Adobe Captivate Classic license several years ago.2. Since then, I have sold one computer and formatted the hard drive on another.3. I am now unable to recover my license due to the complex requirements for license transfer.Key points:• I have proof of purchase for the license.• I still have access to the computer where Captivate was previously installed.• I lost the license because I did not deactivate it before formatting the computer.I am extremely frustrated by this situation, as the license represented a significant investment for me. I feel as though I have been robbed of a product I legitimately purchased.My questions are:1. Is there truly

I have "update failed" on Premiere Pro.  The error log is below. I have searched my entire registry for this key, and it is not found. Please help. Exit Code: 160 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 1 warnings(s) FATAL: Error (Code = 160) executing in command 'SetRegistryValueCommand' for package: 'AdobePremierePro14AllTrial', version:14.3.0.38 FATAL: Error occurred in install of package (Name: AdobePremierePro14AllTrial Version: 14.3.0.38). Error code: '160' WARN: Error Setting Registry - Start 64-bit:1 root:0 key:Interface\{3A853ADC-E868-44D6-8B24-AE98E810890A} name:Default type:REG_SZ data:IAMEWMEncodingHelper. Check for Registry permissions. (Error: Error 5 Access is denied.) -------------------------------------------------------------------------------------

I am on a late 2011 iMac, running the latest version of Yosemite. I just got a Cintiq 27qhd and I am trying to setup the application specific shortcuts in system preferences. After thinking it was a Wacom driver issue (which seems to be the case most of them time) it surprisingly doesn't seem to be that way. I have set up various other non-adobe application specific shortcuts and they work flawlessly. Its only with the Adobe CC 2015 apps. Custom shortcuts work fine in the CC apps if I set them up to work in all applications, but as you can guess, that is not ideal. I have tried custom shortcuts for the pen, express remote, and the radial menu.At this point I don't think its a Wacom driver issue, but I could be wrong. If anyone knows a solutions please let me know.

Does anybody know if Adobe released a version of Acrobat 8 Standard with a generic serial number that doesn't require activation as they did for Acrobat 8 Pro?

Hello, I was trying to download adobe applications on my new windows pc but when I download it downloads it in .dmg file, while im using windows. Is ?there a way to fix this and download the exe files for windows?

hello, i have a paid adobe membership through school.  when attempting to install apps on a computer it tells me i have to be sent a link. the only problem with this is that when i click the "send me a link button" it only opens a google browser (i dont use google, do i need to use google?) and doesnt even open gmail. i have tried with open and signed in gmail accs in the google browser and it still wont send any link or give an explanation. I know the app i am trying to install works on this device and meets all requirments. this isnt a one day thing, i tried a couple months ago and the same thing happened. 

I used the free trial of Adobe photoshop. I purchased it thereafter, but I can't get the desktop version to open. I installed the Creative Cloud on my laptop, and it wants me to purchase Photoshop again. I don't understand the need to buy it again when I already bought it. Am I missing something? Thank you for considering my request.  Dakota

So, I live in Japan and use the Student and Teacher Edition of Creative Cloud. I used it for one year with no problems. I have bought a new one year plan, but cannot access the redemption code. I get the: 'This card was purchased in a country that does not match your Adobe ID.' error message. However, I am using the same ID as last year (it is a .co.uk mail address, though I seem to be registered in the US). Anyway, I changed the Adobe ID email to a Japanese address, but still no joy. How can I get these two to match? I guess, how can I change the country I'm registered with? I have only ever had Creative Cloud in Japan, so not sure what is going on here. I use Photoshop and Lightroom in English. Have tried the Adobe support chat a couple of times, but it was pretty well a waste of time.Thanks!

unable to find adobe illustator can someone help ive already paid

¡Hola! a mi tambien me sucede lo mismo. Tengo la actulización Sonoma versión 14.5, no sé si eso influirá, pero necesito ayuda para poder solucionarlo. 

I need to reinstall my Windows Acrobat Pro 2018 version. I can't find the install binaries anywhere. I see 2017 and 2020 installations but no 2018.

Estou a tentar unstalar o illustrator o InDesign e o Character Animator na minha maquina virtual que esta a funcionar com o windows 11 24h2 apesar de conseguir instalar o photoshop. Alguem me pode ajudar? Precisa de usar estas aplicaçoes nesta maquina virtual urgentemente.  

Will you help me figure out how to uninstall CS Suite and Master collection? It refused to leave!Uninstall Failed - Troubleshooting tipsRestart your computerExit all applications.Uninstall againYou may also download & run the Cleaner Tool. Tried EVERYTHING including having my company's tech support take over my computer, poured over the forums, etc. I wanted to uninstall old versions and replace with new, but the old ones are not leaving. The Cleaner Tool doesn't do much. When I search Adobe, I see everything still sitting in Common Files - so now I'm between "nothing is working" and "nothing new will install."  Right now, I feel like reimaging the whole dang computer is my only option and I don't have time for that. I have looked around enough forums to see that this seems to be a pretty common "unresolved" query. I do not have any trial versions downloaded here.

I was wondering if there's anyway I can use an older version of adobe animate like 2021 or 2020. I'm more use to those versions honestly.

I recently had to have Windows reinstalled on my laptop. As a result I lost my copies of Premiere Elements 2019 and Photoshop Elements 2019, both were registered with Adobe. I went to my home page and tried to download them but every time I run the .exe file I get an error message "Update your browser". I've checked and my browser is up to date. This error message isn't listed on the Adobe support pages. What else can I do?

So the problem is that After Effects version 25 is incompatible (processor requirement), and I accidentally deleted version 23 and can't use After Effects products at all. Is there a solution to use the previous version?

I have downloaded the installation app for Photoshop and Lightroom which I have paid for as well. I double click on the download which has now become a icon on my desktop "photoshop installer". When I click on that it says I must double click on the icon and follow the instructions but when I double click on the app nothing happens. 

Just replaced my hard drive in my 6 year old macbook pro. Trying to install Photoshop CS5. Operating system is up to date with the latest and greatest. I did de-authorize photoshop on the old hard drive before installing the new one.Now, I've downloaded the install package from adobe's website and tried to run the install. When I do, I get  the following error message:"Install" is damaged and can't be opened. You should eject the disk image."Install" is on the disk image "photoshop_12_LS1.dmg". Safari downloaded this disk image today at 4:33 PM from trials2.adobe.com.Options given are to "cancel" or "eject disk image".What have I done wrong?

I accidentally deleted actual files part of the creative cloud application, thinking it would uninstall the app, now I am not able to open the app or anything. How to fix?

I have been using Adobe products, personally and professionally, for the past 30 years. I have had a few emails associated with Adobe accounts. Adobe Creative Cloud has been a nightmare for me since its introduction. I have an older iMac that runs OS Catalina. I can't upgrade the OS anymore. The Adobe apps are useless as they do not run or run very poorly on this machine. Previous to Adobe's subscription-based platform, I purchased the apps outright. The last one I bought was CS6. I would like to put it back on my computer and run it instead of all of the subscription-based apps. They do not work for me. I am having difficulty finding a way to download and install CS6 - even though a search online says it can be done - even from Adobe websites. I feel that I get run around in circles. Does anyone have a real answer on how to download and install CS6? I have my serial number.

I have a brand new Surface Laptop and when I install Elements 2023 I get error code 16.  The Adobe support material does not cover Windows 11 installations. When I follow the support guide for Windows 10 there is no "Program Files (x86)\Common Files\Adobe\ Adobe PCD\" folder so the support guide is clearly out of date or there is some other issue when installing Photoshop Elements and the folder is not being created.When I try to contact support all I get is a stupid AI bot that refuses to help me because I don't have a valid plan however I bought this software outright and a plan is not applicable.  Is there anyone in the community who knows how I can fix this problem? Help greatly appreciated.