Download & Install

I've been having constant problems with my computer for a while now, and some of them are reflected in Adobe applications. When I opened my Adobe applications, I was getting errors like "Adobe Creative Cloud could not be contacted." I downloaded Adobe Creative Cloud again and the problem was solved. However, a few days later, I started experiencing the same problem again, this time I wanted to reinstall it again. When I open Adobe Creative Cloud's Setup, I do not receive any response. There is a rotating circle on the cursor that gives the message "opening.." but nothing opens. I deleted Adobe Creative Cloud files, I deleted OOBE from Local Adobe, and I deleted Adobe Desktop Common. I tried everything related to Properties and ran it as adminstrator. However, the problem was never resolved.

Exit Code: 120 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 6 warnings(s) FATAL: Fatal Error '120' occurred while download FATAL: Error occurred in download of package (Name: AdobeAfterEffects24AllTrial Version: 24.1.0.78). Error code: '120' WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 -------------------------------------------------------------------------------------

I have a personal 2019 Mac desktop with an Intel 3.6 GHz 8-Core Intel Core i9, AMD Radeon RX 580 8GB and 32GB RAM and a work Apple M1Max MacBook Pro with 32GB Ram (and 2TB SSD). In short, the i9 is so much better as a 4K/60 editing workstation with Premiere and After Effects, plus heavy Lightroom Classic use. I am very disappointed with the Apple Silicon machine and am really pleased it was not purchased with my own money. Lightroom Classic is slow, I have to wait for each 6K JPEG to appear, whereas on the Intel Mac everything is instant. I am running CC 2023 apps, all up to date but everything on the M1 is laggy and just sloppy to use.  Not sure why, perhaps if I were an Apple Final Cut and Motion user I'd have a different tale to tell, but I cannot stress how reliable, how stable and how much faster the Intel Mac is.  IMHO, if you have a reliable Intel Mac, don't upgrade to Apple Silicon yet! Has anyone else had similar experience?

I have a new iMac, how can I get my Lightroom 5 on my new iMac? I have my registration number, but I cannot remember the email I used back then. What can I do to reinstall the my LR?

Hi, I cannot access the version of PS cc 2018 on my m MP-Pro (early 2009) running on El Capitan, which is the latest version availble for the processor. I am paying for CC (lightroom and photoshop and bridge),how can i get it back to work?any help greatly appreciated.thanksGoswin

I can't get the Creative Cloud App to install on my Mac (Yosemite).  I can download the DMG file, I click the installer and it prompts me for my administrative password, I type the correct password but then nothing happens. I am getting frustated ...

Tenho pouquíssimo espaço disponível em HD no meu notebook e eu mudei o diretório (c:) do meu Creative Cloud para um SSD (D:), que fucnionou normalmente. Porém vários arquivos ainda estão ocupando espaço no diretório original, e pior, há dois lugares com artquivos da Adobe, "Arquivos de Programas" com 328Mb e "Arquivos de Programas (x86)" com 54,8Mb. Posso deletá-los? Os dois? Como?

Adobe Premiere Pro is currently not in the Microsoft Store. After I paid for the app, and downloaded it from Adobe, my laptop showed an error message that says "The app you're trying to install isn't a Microsoft-verified app" and gave me no open to install other than going to the Microsoft store. When I went to the Microsoft store, they have Photoshop and Acrobat but not Premiere Pro. I'm completely stuck -- does anyone know how is the installation supposed to work for PC users??

Recently bought CS5.5 - the product insert says that a complimentary version of CS4 for the stragglers (like me - using XP Pro/SP3).  Inserted the "Content and Installation Help" disc into my cd drive, and nothing happened!  Nothing showed up on the My Computer display either - wondering if it's a hardware issue (system specs are too far out of date for the installer to launch), or if something is wrong with the software.  Same thing happened when I tried to use each of the three application discs.  Any help would be appreciated!

I recently had to reboot my laptop to its settings for 4 days ago, and ever since then I cannot seem to download CC app at all. I don't even get an error message, the installer just disappears after the Initialising Installer stage. I have tried using the uninstaller tool, but when I try to reinstall the same thing happens. This is very frustrating. I did not expect to have to pay for the CS6 products and to not be able to download the software itself. I pay monthly for this service and the more days I go unable to download the software seems frankly a waste of my money. Your help would be much appreciated. Thank you.

I´m working on someone elses computer, so don´t know full history. Have a Mac laptop running high sierra(10.13.6¨)..  Mac is early 2011 and at moment she can´t afford to upgrade. So after a system re-install to clean out the garbage, done by tech, who installed all software, before I was involved , she started receiving  messages from adobe that unlicensed software was being used and would be deactivated. So she bought a creative cloud all the apps license. The apps seem to be licensed now,(PS,Al, ID) all showing in Creative Cloud. But she  is still receiving the deactivation message and is worried that soon she will be unable to work. After licensing why would she still be receiving these messages?

Cannot get my redemption code to work on programAdobe Photoshop &Premiere Elments 10

Just moved Lightroom over to a new Windows 11 PC.  Loads ok (after installing a needed DLL) but prompted me for the licence code.  Went into my Adobe account, retrieved the code and entered it, only to be told that this is an upgrade code and I would need the original as well.  This, apparently isn't shown on my account.  I have had this software for many, many years and several house moves and the original box has gone the way of many things.  I don't understand why the upgrade code isn't sufficient proof, but any help appreciated

I am notified that there are 4 downloads available- PS-LR-LR CC- Camera RawBut with each one I get the same issue - ERROR 306I have been to the page that says...Error code 306: Unable to install/update the productError code 306 indicates an installation or an update failure.SolutionDownload the latest version of the installer using direct download links and try again.I followed through to the CC Download page and downloaded and run the file Creative_Cloud_Set-upThe file appeared to install but when trying the update I get the same errors ANOTHER TRIALI returned to the CC Download page and tried the alternive option...Windows Alternative downloadI downloaded the correct file for my laptop...Windows 10 version 1903 and later(64-bit)After downloading I unzipped the ACCCx5_6_0_788 then run the fileSame again, after running and returning to page Creative Cloud Desktop, I tried to install the update.SAME ERROR 306 for each of the 4 suggested updates, each concluding 'update fa

I deleted everything with the word 'Adobe' in my computer (apps, files, installers and Creative Cloud itself) and now I cannot re-install the Creative Cloud desktop app on my Mac. I deleted everything by simply dragging from Finder into the Trash and then emptying trash (stupid, I know - I just wanted a quick fix and didn't bother looking to find the uninstaller apps: uninstaller apps that I dragged into the trash after already permanently deleting the everything else Adobe).I'll add screenshots for where I get stuck, but what happens is I attempt to install and nothing happens. I have tried multiple times starting from the beginning and just re-double-clicking the installer and even restarting my MacBook and trying again from scratch - none of this makes a difference. Please help. Please let me know how I can get round this quickly. ThanksI follow these instructions and double clickClicking 'Open'Typing in my password and clicking 'OK' - after this, nothing happens.

Je n'ai plus l image sur adobe éléments 11 depuis installation sur mon nouveau pc acer Windows 11, le son oui. Quelqu'un peut m aider? 

I recently received a license for Adobe Captivate, and went to the page to download. When I click the link to download the Window x64 version, this is the error I get: The requested URL /pub/captivate/cp11/win-installer/Captivate_2019_x64_LS21.exe was not found on this server. I can download the Windows assets from the same page with no issues. It looks like this file is no longer available, so how do I redeem my license on a Windows computer? This is the link I used to get to that page: https://www.adobe.com/products/captivate/vipdownload.html# 

Quiero intentarlo pero no me deja editar esas opcciones 🥺  

I have licensed CS6, was running on a win10 system, just deactivated and installed on W11 system, says SN used on too may systems. Account page showing Devices shows 0 devices, so not too many. Help file says start a program and it will ask you to sign in (helpx.adobe.com/x-productkb/global/reactivate-older-apps.html). Nope, just gives a "try again" btn and that fails. Says I have 6 days left. Need this to run. What now?

Hello! For some reason everytime I try to access the creative cloud website to download the application it comes up with Error 500: Internal Server Error with the page saying "This page isn't available right now. Try visiting this page again later.". I've tried everything blogs say to fix this (use a different browser, clear cookies and cache, ect) and nothing seems to work. If you have any ideas or know how to fix this issue, let me know ASAP! Thanks.

I had Adobe Creative Suite 5 design installed on my MacBook device.Unfortunately the Macbook crashed in an accident last year.I had bought and installed Creative suite 5 using the installation CD a several years ago.How can I get the Creative Suite 5 on a new Macbook ?? i know this is an old software but Is there any download site available ?I don't have the activation serial number.I guess the serial number is bound to the old Macbook ,correct ?? what should I do ? my only option is to buy a new license ?  Thanks, Sako.

Is there any way to make my external drive not case-sensitive with out reformatting?  This is maddening adobe cant install to all APFS drives.  It worked fine installing all to same drive when it was exFat formatted, but because of literal 5 minute delays on restarts for Finder to mount exFat I went with APFS. 

I cannot update any CC apps. Every time I try it says Cannot create critical backup because another application is using that location. There are NO other applications running.I have switched off every possible backup on any other apps. I have physically removed the backup drives. I have deleted every instance of any Adobe application I can find. Yet still every time I get the error :64 which is nowhere referenced on the adobe site. See attached screenshot.This happens if i use Creative Cloud desktop app, or Photoshop installation app, all newly downloaded direct from my adobe account  

A few months ago, I purchased a year long subscription for all of Creative Cloud. Today I had to perform factory reset on my laptop. I would like to reinstall these apps on my system, but I cannot find a place to verify my existing subscription so that I can download everything for free (since I've already paid). Everything I've found just takes me to purchase a subscription or start a free trial.

I have a Lenovo Yoga 7  11th Gen Intel Core 12.0 GB RAM, Windows 11 - Adobe Premiere Pro won't install even though it says I have more than the minimum requirements. Please help. Any help is appreciated.