Enterprise & Teams

Hi,I'm trying to get a sane answer to a question concerned Creative Cloud (CC) licensing and deployment in an enterprise environment.I've been told that our current deployment model, where we deploy all the CC apps on a per-machine basis, is incompatible with Adobe's licensing model. Apparently this is because anybody can log onto those machine and use CC apps, even if they don't sign in with an Adobe ID.I've been told that (starting now) we need to make a separate install package for each combination of apps in use by our 8000+ personnel.Given that there are 16+ apps in the CC suite, that means over 65 *thousand* potential deployment packages (2^16). I've flat our said "no", this is a non-starter.At *worst* I'd expect to have to package each of the 16 apps individually and deploy them on a per-machine basis depending on who logs in to that machine.I am being thwarted by the fact that there is apparently no Adobe support email; the 24/7 "live chat" is closed (how often does a "24/7" se

Hi all, How can i find a standard (not cloud) version of Acrobat DC PRO to deploy it through SCCM on my old licensing clients (new one are cloud for much products but not acrobat pro) ?I tried to download, but i'm always redirected to cloud team homepage to download acrobat dc...

I'm using the Acrobat Customization Wizard for Mac and I selected "Disable PDF Rendering in browsers" and also "Enable Feature Lockdown" with a plist file that has cServices>bUpdater disabled.  That all works great; the browser plugins are omitted and all the cloud services are disabled.However, it still installs an extension for Firefox named "Adobe Acrobat DC - Create PDF 15" that asks for permission to be enabled for every new user that opens Firefox.  Adobe talks about the extension here.  How can I deploy Acrobat DC on a Mac without the extension?

I'm about to update 100 Mac machines to CC 2017, and with my test machine I keep getting asked to sign in. This is not an option!I've already ran the license file from my package maker.Please advise.

I am trying to get started  on a project and need all the creative and inciteful ideas

Hola buenas noches necesito saber porque no me ha llegado la licencia de esta orden

At work we are asked by Adobe to change from several personal subscription to go to a group subscription.Our administrator has sent several invites but I am not getting these at all. They arent going in the junk/spam filter either, so I cant join our team at the moment.Please help

Hi,I have an enterprise license key for Acrobat 9 when I install the software on my new computer it's telling me that the key is invalid.  So I went ahead and chatted support who sent me to the forums.  Has anyone else had this difficulty using their key?TY!HM[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved from Comments forum to specific Program forum... Mod]

Is it possible to create the digital signature (creation & appearance) with a script or soemthing liked that for a Company? Every User have his own Appearance.

I have the following config installed:Citrix Xenapp 6.5Adobe InDesign / InCopy CC 2015We do not have a enterprise license. For every user the license needs to be assigned. Now every user, that needs InDesign or InCopy needs to create a Adobe ID and sign in, so the product will be activated.Now my problem:The license information are stored in C:\ProgramData\Adobe\SLStore.Every time, a user signs in to Citrix, he must sign in, so the product is activated. The reason is, that the folder C:\ProgramData\Adobe\SLStore is on a user independent location.I would like to redirect C:\ProgramData\Adobe\SLStore to a user dependent location like %appdata% or the userhome folder.I have not found a solution.Can anyone tell me, how to configure Adobe InDesign or InCopy CC 2015, to store SLStore on a different location?Thank you.Regards,Patrick

Have a client that downloaded 2017 version and he should not have. I need to roll him back to Premiere Pro 2015.3. I have already rolled him back to Premiere Pro 2015.2, but remote management is not going to the next version. Does anyone know where I can get this version?

Using Registry entries how can I suppress the "Online Support" option under the Help Menu in Acrobat DC?

Greetings:I am responsible for weekly updates of the computers in our journalism department. We are pretty much a Mac shop running El Cap, and we are using CC 2015 across all of our iMacs.I am finding that RemoteUpdateManager is kinda like chasing one's tail. In the summer, I have gotten a number of updates that failed, only to have to dig until I've found on the Internet that there was a RemoteUpdateManager update. It would be very handy to know just how I can be informed of such updates so that I don't have to wait until putting in time and effort with updates not working before learning of a new update. If there's a way that I can be notified, please let me know.I am using the current version, which is 1.10.0.6. When I run the update, the results are mixed in that some applications are updated, but others aren't, and the updates end with "Return Code (2)." I would then try repeating the RUM command in an attempt to complete the updates that did not take, but again I ended up with th

I have bought "Acrobat Pro DC (perpetual) 2015 Multiple Platforms Russian AOO License TLP (1 - 9,999)". Unfortunately, I cannot install it under WinXP. Can I download earlier version of  Acrobat Pro DC (perpetual)?

Hello,I'm a Systems Administrator for a managed environment.  My predecessor deployed Acrobat Reader DC without using the Customization Tool and thus we get prompted for updates and file associations are not correct.  I have downloaded the latest version and used the Customization Wizard to set those items correctly and tested the deployment but it does not revert those settings, it just updates the version.Is there any way to fully update or reinstall with the new settings?Thanks!

I am using CC Enterprise and the Package Creator to install Premiere Pro 15.2. The lab of computers I am working with are all the same and have Premiere Pro 14 already installed. According to Installation of CC 2015 applications uninstall CC 2014 applications by default this should be removing Premiere Pro 2014 unless I specify not to. I want it to remove 14, so that the computers are only running 15.2. It doesnt remove 14, and in fact there is no option for me to tell it to remove or not to remove previous versions. Under Advanced Configuration there are the following options: "If conflicting processes are running during installation: abort installation or Ignore conflicts and continue installation" (Ignore is checked). Adobe update manager behavior: Adobe update manager is disabled (checked), Admin users update via Adobe Update Manager, or User internal update server. Enable remote update manager deployment is checked. Installation location: Deploy to default application directory, o

Hi, hopefully someone can help or point me in the right direction.  I've been packaging up the 2017 apps via the CCP (v1.11.0 now) and they have all installed fine (after figuring out most needed the pre-req of KB2999226).  Though, After Effects refuses to install via the msi or exe.  It starts to install and then rolls back.  I've checked the conflicts file and that's ok, I've got the data all local on the machine but, no luck with the install.  I even installed CCP on a clean machine to do a clean download.Here's a snippet of the PDApp.log12/07/16 14:40:26:604 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 6608 | Starting to run the custom action for install mode12/07/16 14:40:26:604 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 6608 | STEP 1: Starting to parse Option XML.12/07/16 14:40:26:619 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 6608 | Latest AAM

I've seen a lot of unanswered questions in this forum. That is disappointing. My question is similar to some other's and they all have no answers. I have a tech trying to install the package but she says she gets Scripts Running for a long time (hang) and then it quits and nothing is installed.

Hi all. I wanted to package the new Photoshop Elements 15 / Premiere Elements 15 with our serial number with CCP 10.0.0.49. When entering the serial number, it correctly identifies as Photoshop Elements but does not show any products to package. I can only package the previous version 14 with updates. Tried that, but the Enterprise Dashboard tells me this package is already outdated and there should be a newer version.  Any insight here? Is the serial number perhaps limited to one version? yours Serge

My enterprise uses a proxy to filter internet access, that can run only by typing a login and password in a popup of our web browser.So, when I click on the installation package, the Adobe CCDA cannot finish the installation because it needs a direct web connection without proxy.We need a real complete installation package that doesn't need an internet connection.Thank you for your help.

Deari updated my credit card number. please check and resume my paid membership.regards

Hi Bani Verma,​I am crazy about to find solution to my problem.​I have installed CS5.5 Design Premium on Windows 7.​Now while still installed CS5.5 I want to install Adobe CS6 Master Collection.​​But instalation of CS6 fails with message "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem".​When I go to download Adobe Support Advisor there is this message: The Adobe Support Advisor has been discontinued. Visit Adobe Support section.​On the Adobe Support section I was sent to Forums.On the forums is not solution for my problem.​I need to comm with some people, not with web pages without any solution.​​Please help me!​Peter Juriga (Branched in to a new discussion)​

HelloI bought Adobe Creative Suite Design & Web Premium on 2012, December. My computer is broken and I bought a new one. How can I reinstall all my applications Adobe ? I still got my Serial Number of course.Thx a lot for your help...Best regards.BonjourJ'ai acheté Adobe Creative Suite Design & Web Premium en Décembre 2012. Mon ordinateur est cassé et j'en ai acheté un nouveau. Comment puis-je réinstaller toutes mes applications Adobe ? J'ai toujours mon numéro de série bien sûr.Merci beaucoup pour votre aide.Cordialement.

I have added another admin to Creative Cloud for Teams, and need to change that user to primary admin, and then remove my Adobe account (the original primary admin) from the Teams group.  Is it possible to do this?

I have been the primary administrator of my team's Creative Cloud account, however I am transitioning from the company and need to make my supervisor the primary administrator. I cannot find an option to do so - I am able to delete him as an administrator, but I am not able to change his status.  Could someone please assist?Thank you!