Lightroom ecosystem (Cloud-based)

I've emptied my All Synced folder in Lightroom Classic (it had got in a mess with far too many images in it so I decided to start again) but 1282 previously synced pictures still showing in Lightroom mobile. Why and how do I remove them? 

i’m unable to make a purchase because it keeps saying I’m in the Russian region. However, I’m located in Kazakhstan, in Astana. how i can solve this problem?

I'm using mobile on my IPad Air 11" (M2) with IOS 18.2.1 and my iPhone 16 Pro. I have Lightroom mobile version 10.1.1. When I try to use the sky mask I get two arrows on my photo and it also happens when I use some purchased presets. It doesn't happen with community presets. It seems fairly stable on desktop but it has happened a few times. The fault is intermittent but it is there 80-90% of the time. I have deleted and reinstalled my LR mobile app with no change. It happens with previously edited photos as well as unedited. When I try to use the foreground preset it creates a vertical divide as well as the arrows. Hopefully someone can lead me in the right direction. Of course many have tried throughout my life with little success.

 The top right and left corner hide some of the features of the application.I'm running v8.1 on mac Sonoma 14.3.  please help! 

Não tem a opção de importar nem salvar presets!

无法添加照片

Hi there I've changed plans and now only have 20GB instead of 1TB. I have 200GB of photos from Lightroom synced into the cloud. If I delete the photo from the cloud it also removes it from my local machine. I've paused syncing but I can't seem to find a "disable sync". How can I free up the cloud storage without removing the photos from my PC? Thanks.

Hi, I would like to have a search bar similar to what is present in android devices under the discover tab to search for exact type of presets. It is difficult to go through each image to search for a particular type of preset. Hope we get this feature in iOS soon.

Can you please add a new photo crop size that matches instagram's new size. 

Im shooting wot hSony a7mk4 + wide 20mm F/1.8 lens.Images are HEIF (4:2:0 sampling).I  want to correct for lens distortion in Lightroom but cant find this Lens. What to do?  

After a recent update to Lightroom 8.0, the centre display panel is blank. You can tell that photos are still there and can click between them, but nothing displays. When you click into other views, information displays in the centre area but is corrupt. I've tried uninstalling and reinstalling, and I've tried disabling GPU and re-enabling. Everything's fine in the browser version and in Lightroom Classic.    System info:    Lightroom version: 8.0 x64 [ 20241003-1027-def78b5 ] (Oct 3 2024)NGL Version: 1.39.0.9WF Version: 7.0 f8231deVF Version: 1.0.150HIL Version: 40501CAI Version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0PH Version: 5.0 Operating system: Windows 11OS Version: Windows 11 Home (2009)Application architecture: x64System architecture: x64Computer model: HP Victus by HP Gaming Laptop 16-r0xxx / 13th Gen Intel(R) Core(TM) i7-13700HXLogical processor count: 24Processor speed: 2.3 GHzBuilt-in memory: 14029.4 MBReal memory available to Lightroom: 14029.4 MBReal memory

I can't find the Healing tool in my Lightroom mobile . Is there a problem. I have looked everywhere    [Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for any problem with software!]

Sort by edit time keeps putting photos I haven't touched for months or years on top of the gallery. I have my gallery view set to sort by edit time from latest to earliest. Lightroom keeps adding photos I haven't even edited for several months or years on top of the gallery. It is very annoying.

I want to be able to choose the size I want when I share to share my image directly to the point I want, without having to save it to my phone first. At the moment , the image exported from the app directly to the phone has the size selected in the settings, unlike the image exported from sharing to a drive or email or an external cloud. Thank you in advance!   [moved to the correct community - Mod.]

Hello,  I'm putting together a photo book and I need my photos to be cropped 11 inches by 17 inches (11:17). How do I do this in Lightroom on my iPad? I checked Photoshop for iPad and PS Express on iPad and neither of these photography tools allowed me to crop my photos to this particular size. How can I get my photos cropped to this size (11"x17")  on my iPad? I don't have access to a computer or desktop software as an alternative. Thank you.  

Hoy al intentar abrir lightroom me percato de que simplemente no funciona, ya intente desde windows y desde el navegador pero simplemente no abre y me indica que el tiempo de carga termino, en el caso de la app para windows simplemente se cierra despues del error o me da la opcion de cerrar la sesion, ya apague mi firewall y el antivirus y no soluciona nada, ojala alguien me pueda ayudar...

Hi guys, I am going on a trip and do not have wifi connection during the trip, however, I would like to edit current photos on the go and have selected "store album locally". I notice that space has been taken up in my hard drive after doing this action. I am using just lightroom (not classic) However, after this trip, I would like to store my files in the cloud instead and delete these albums from my local storage. If I deselect "store album locally", will Lightroom upload my edited photos to the cloud and delete the files from my local storage? My end goal is to have my local storage cleared whilst retaining my edited photos in the cloud. Thanks in advance

Good morning, In 2021, I installed the trial version of the Lightroom CC desktop software with Windows 10 to test its usefulness and potential because I was not sure if it was right for me. I uploaded a significant number of images to the catalog from an unverified source that had sent me a .zip file. I found that these images were not appropriate for me and I immediately proceeded to delete them, along with the catalog itself. The software warned me that the images would be permanently deleted after 60 days. Immediately after, I also proceeded to completely uninstall the Lightroom CC software from my computer. After a few months I discovered that in the path: "“C:\Users\marco\AppData\Local\Adobe\Lightroom CC\Data\7b998ee4ce3946d5bd79129a4d959cdb\originals” all the images are still present in their original format, divided into subfolders according to the years and specific dates of the images. Is it possible, therefore, that the software installed in a trial version and, almost immedi

Si è rotto il cellulare su cui avevo scaricatore Lightroom e acquistato un abbonamento. Ho scaricato sul nuovo cellulare l'applicazione, ma se voglio accedere alle sezioni a pagamento dell app, mi dice che devo acquistare un abbonamento, se chiedo di acquistarlo mi appare una maschera con "acquisto duplicato questo abbonamento è stato già acquistato con un adobe ID diverso su plasmare. Come devo fare

I had purchased Lightroom mobile and the subscription is already in Google Play subscription under syfiqah25@gmail.com. However, the plan is not listed under my plan in Adobe website. I also unable to use the premium feature in mobile version. When I try to repurchase again, it shows duplicate purchase. 

Hi,   I was able to import photos from my Canon R7 connecting with a USB-C cable to my MacBook Pro – but after upgrading to macOS 15 Sequoia it no longer appears in the import menu and I can only import via "browse". The camera connects fine and shows up in the Image Capture app. Workaround is to plug the SD card into the MacBook, but I prefer the way it worked before over USB-C.    Any ideas what could be wrong and how I could possibly restore that functionality?   Thanks!

Just finished editing this photo and when i try to export it there is very weird saturation loss on parts of the image. maybe somthing with AI?  The first photo is how i want to export it the second is how it turns out. 🙂 thanks in advance   [moved from bugs to discussions according to the community rules - Mod.]   

I purchased the monthly subription from my Macbook Lightroom app. The money came out of my account. But it still says buy now. When I try to restore my purchase lightroom says that the subscription has already been purchased with another Adobe ID. Contact support is nowhere to be found.

I'm really struggling with understanding why I can't (or maybe I can) export my files at a resolution higher than 240, which is lower than the file's original resolution. I have found that you can adjust it when you change the dimension from pixels to inches in the export window. But that's resulting, for whatever reason, in a terribly small file, with the resolution where I want it, but the file is useless, generated very small. This is all only made more confusing by the fact that I have hundreds if not thousands of files I'm working with that were exported from the mobile version of Lightroom. Yet anything I'm trying to save from the desktop version is at this smaller 240, which is not working for me. Trying to get answers on anything like this seems like a mission that doesn't feel warranted given how much others much be doing this. Hoping someone can help. If I can simply get back inside of each of these files and regenerate a new saved version at a higher resolution, that's what