Lightroom ecosystem (Cloud-based)

If I have photos in my camera roll on my iPhone or iPad and go to Facebook and select images I can choose the order to load them onto the post I create. if, instead, I have a set in Lightroom (I don't use the Camera Roll within Lightroom that has recently become available) and I select them and Share to Facebook the resultant post is in random order. For example, I have just been to an event, created an album for it, then edited the images. I selected them (they are in chronological order) and hit Share and chose Facebook. The results are no longer in chronological order on Facebook. I would like them to be able to be posted in either the order I have selected them or in chronological order. What am I missing?

After most recent update when I now try to open photos the screen freezes and then crashes and closes app, no photos can be viewed 

I activated the one-week trial period at Adobe lightroom premium (August 23 to August 30) and the terms were that I would be paid the account of 5,49€ at the end of the period.But the money was immediately charged to my google play balance and I was not activated any trial period, but directly the subscription period. Now I need to cancel my subscription and get my money back, but I can’t.

Hi! I get a noisy image after export, although every noise reduction slider yet color noise are applied and the image looks crystal clear.  I've tried out several export settings, color spaces too, but it didn't solve my problem. I put a comparison bellow. IOS, Lightroom mobile, v. 5.3.1 53B120, Premium. p.s.: I put noise reduction sliders all the way up to make this comparison more clear.    

Bonjour, j'ai un soucis, dès que je veux retoucher une photo sur lighroom, l'application me demande de passer sur la version premium pour aux fonctionnalités qui sont gratuites de base.

  Lightroom Ecosystem Update - August 2023   Hello! Since our last newsletter, we've added some exciting updates and features to the Lightroom Ecosystem. Now, you can record your edits to share and replay, instantly access your device's photos without importing them into Lightroom, and try out a new streamlined edit process. Read on to discover all these fantastic improvements and more. Enjoy! August '23 Remix It!  The iconic Golden Gate Bridge is the subject our our August Lightroom Remix It! challenge. Check it out and show us your vision of this beloved Bay Area landmark.     New Features   The June 2023 release of Lightroom desktop (version 6.4) and mobile (version 8.4) provides support for cameras, lenses, and bug fixes as well as the following updates.   Instant Access. In Lightroom for mobile You can now access your mobile device's photos within the app and edit them without importing.   Also

 How do I remove this diagram? 

I am using Lightroom mobile for Android and in this app I am not getting options to make closed eyes opened in the photos 

Lightroom recently started indicating that some items are not valid with a red exclamation mark. What is this, where does it come from and what can I do about it? I have already logged out and logged in but my knowledge is certainly not sufficient. Thanks for so far.

Lightroom mobile/iPad watermark bug  Version of app: 8.4 Ipad Pro and IPhone X both on os 16.5   When exporting the photo, turn slider on for watermark then click customise under watermark, use the horizontal and vertical sliders to try and position a small watermark in corner of the photo. The sliders can't go below 0 or higher than 100 meaning certain size watermarks can't be placed in the very corner.  I think Adobe need to give the option to go below 0 and above 100 on the horizontal and vertical sliders so that this can be resolved.   

Hi everyone,  I have used the Super Resolution function which works great. However, when I go to export the whole album is exporting - originals and enhanced photos. I am curious how to export only the enhanced photos vs all? Thanks for the assistance,  Shauntel 

Hello, For 1 year, when I'm done using Lightroom CC and then close it, windows literally freeze. Anything that does an animation (window start menu, moving an icon on the desktop, opening any software, etc...) makes the entire PC freeze. The only thing I can do during this freeze is press Ctrl+Alt+Del and then restart my computer. If I try to close it with the task manager it does the same thing. I looked at my RAM, CPU, GPU usages and they never go over 80% during the crashes.   Please help me it's getting very annoying to have to restart my computer each time I close Lightroom...PS : only Lightroom CC does this (Lightroom classic, Photoshop, Premiere Pro or any other software doesn't do it).

Camera won't start in lightroom mobile, running on Samsung Galaxy s8+, android v9. Screen displays camera logo, but the camera app will not start. I've signed out/in, and also uninstalled and reinstalled Lightroom mobile.Any ideas on how to address?

Hello. I use the light room app for photos editing, but I can't use it for videos, because when I'm trying to save it on device, the preset looks far from the way it looks in the application (the colors are yellowish, and the picture is dark). thanks.   (Thread title edited by Moderator)

Lr mobile stops functioning when I try to edit. Am beta user versions 8.5.0No error code just goes directly to the back box with the following words:Close App, Wait and feedback.This is now happening on a phone  samsung 21 Ultra and an older Samsung phone A30.At this point, I have Reinstall and reinstalled.and finally changed to LR mobile for Samsung. And now that stops functioning too. All this is making me z bit crazy.So what should I do. Drop out of beta testers group and just be normal LR users or is there a fix to this.Anyone else having this problem?Thanks Ruth 

Wondering if anyone can help: lightroom keeps changing the white balance to my pictures after I have edited them. When I open the app on my android phone and on my ipad lots of my (previously edited) images now have a green tint and then when I click I can see that the temperature has been slightly reduced and the tint has been massively reduced, which I didn't do (when I orginally edited them and saved them they looked totally fine). Now when I scroll back through to old images that don't appear to have a green tint in the library, when I click on them as if to edit them, they open, look normal for a second and then Lightroom appears to automatically reduce the temperature and reduce the tint. Is there a reason this is happening? When I click back to "history" it offers me either the green tint picture or the original unedited picture, even though it's been edited without a green tint, sometimes weeks ago. 

I got a new phone and LR won't sync to it. My LR Mobile for iPad and LR Cloud both sync. I tried chatting but the Virtual Assistant said I don't have a paid plan so I can't chat with a real person 🙃

Hi Everybody,   Usually I´m covering events and produce near live content, every second counts more or less. After finishing the edit of a couple of photos on my iPhone 12 Pro, I export via "export as" - After the rendering process is done I get asked what to do. Save to my camera roll, whatsapp, airdrop or even external apps. (It shows on top, ie. 3 photos, 6,9mb)   I tried already 3 different FTP apps to uplaod the pictures straight on my webspace that people can share and work with the files. But I doenst matter how much photos I export, it only uploads a single one.    So, I thought the problem is may the FTP app - But all FTP apps doing the same. So, its Lightroom?    Some facts: _ LR v. 6.2.1 BD60B6/34 _ iPhone 12 Pro, latest iOS _ Leica RAW Files _ Export JPG, 3500px, 80% quality     {Moved from Lightroom Cloud to Lightroom Mobile Forum by Moderator}   

I've Installed Adobe Lightroom from Play Store and from Galaxy Store and neither synchronize my library on my S23 Ultra device.   And then, when I re lauch the app, it only shows a black screen.       I've tried reinstalling, erasing caché, and It still doesn't working.   Any advice/solution?

I'd like to know if it's possible to keep my iPhone photos in RAW format when transferring to Lightroom mobile. They seem to be converting automatically to DNG and I want to keep them in RAW...cause reasons. I know how to do this when transferring from my Canon to Lightroom Classic because the program explicitly asks you, but I don't see this option for Lightroom Mobile. Thanks

With the most recent update of Lightroom (cloud based) to 6.5, the brush cursor is almost see through. This makes using the brush difficult, as it blends in with the background. Normally the cursor is white, and very easy to see. With the latest update, it is almost clear, and the lines are very thin with no bold definition. I have uploaded two images showing this. One is the new buggy Lr cursor, and the other is a screenshot taken from LrC with the usual cursor.Running on PC, windows 11, everything fully updated, error occuring on two different PC, Lr 6.5Lightroom Brush Error.png is the image with the error. Lightroom Brush Error2.png is the correct brush as shown in LrC

All of a sudden the import from my iphone 13 pro max to LR mobile is taking a very long time (over 10 minutes for one photo). This is very recent. It even worked a couple of days ago. I am on an iphone 13 pro max and LR v.8.5 D352DE/107. I am on Wifi and it is very fast.

Hi. I have a question regarding the latest version of LR for Samsung. I use a Galaxy Tab S8, the app has updated to version 8.4.2. On the previous version if I tapped on the top left corner where it gave options to edit etc there was an option for 'Info' which gave camera settings, image size etc. Now either I am missing something blatantly obvious or having a 'senior' moment but that option has gone and I can't find another way of finding the image info. Anyone offer a solution please, original image I am looking for has long since been deleted from the CF card.   Thanks. Al.       [post tagged for Android by moderator]