Premiere Elements

Keep trying to save created movie done in Prem Elements 15 and receive error message.  Can't upload to YouTube either.  Help.[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved from generic Cloud/Setup forum to specific Program forum... Mod]

I've been trying out videomerge and it works great, however there is one problem I've encountered so far. Anytime I add the file I want and I make it smaller there are two black bars above and below the added file that impose over top of the main video, can I fix this?

On 1/7, I ordered and paid $99 for Adobe Photoshop Elements 15 for my MAC. I had started with a trial. Now, when I go to use Elements, it asks me to register my product...which then asks for my serial number. I input my serial number on the website, but then I get a message that says that particular serial number does not work for Adobe Elements 12...which I've been using for quite awhile. Well, to me, it shouldn't work with 12 because I ordered and received 15. Why am I having this problem?Thanks!

Hi there,I am using Premiere Elements 14. I have tried numerous export audio types (AAC, mpeg, PCM), numerous bitrates and samplerates, but the problem consists.Within elements the sound of my video is fine, when I export it as .mp4 or else also. But when I try to upload it to Facebook or Youtube the problems occur. When I upload it to Youtube, online desktop users have good sound, mobile sucks. When I upload it to Facebook directly, the sound is bad regardless of which device is used.Can anyone help me?

I am using Premiere Elements 15 on Windows 10. When I double click a clip on the timeline, a small trim window pops up. I find this easier and more accurate than trimming a clip directly on the timeline. However, I have to resize this window every time since I would like the window to be larger. This windows does not have a maximize button nor does it remember it's size. Resizing this window can be finicky. You have to hover the mouse at just the right place to get the resize arrows. Am I missing something in the settings? Is there some keyboard shortcut that would maximize the window? Or is this something that could be fixed in an update to the software?Thanks!

I have an old version of Elements/Elements Premiere 8. New computer and no longer any CD/DVD drive. I downloaded the old version, but when I start the program I get the message "A reduced set of content (Instant Movie Themes, Title and Menu Templates, etc) has been installed. To install the full content set, please insert your Content DVD and run setup.exe. If you do not have a Content DVD please visit http://www.adope.com/go/pre:additional_downloads to download the content insaller. I tried the link, but it isn't active anymore.Does anyone know what to do?

I have just acquired Premier 15 and would like to know how I can lock say, the audio track while I do some cutaways in the video track such that I can insert small sections of other video clips into the now vacant video slots but without their  respective audio using instead the track of the original clip.Thanks

I have a buch of short movies I am needing to copy into another project but I can not figure out how to do this.  I tried exporting the short clips and bringing them into the new movie like a normal video clip but this degrades the quality!  Anyone know how to do this?

Further to my recent question that ended on 22.02.2017, I have a few questions regarding a quote for a new PC. The i7-7700K quoted is at 12337 on the Passmark CPU Benchmark. I am trying to keep costs down and would like an opinion on whether that particular processor is required; the i7-6700 is at the 10000 mark.In the future I will add sound files to my photo and video clip combinations that have around 90 minute lengths; I didn't attempt to do so with my previous underpowered PCs.The GeForce GTX 1050 graphics card was quoted and I noted that on one of the forum posts the 1060 (6Gb) card was recommended as an upgrade; this would cost me an extra £150 but if it is superior then I will go for that one.Finally, I was considering sharing my current monitor between current and new PC but it is a 19" Flat Screen set to the recommended resolution of 1440 x 900.On Adobe's website the system requirements for Premiere Elements 15 is 1024 x 768 and this is one of the Supported Monitor Settings.

Just installed PE15 on laptop with PS6 and LR4.. A few BSOD (windows 7) occurred on this Lenovo ThinkPad Edge. Finally, Program worked long enough to render one video. Now - I hit launch - the cursors spins - then nothing. I can see it running in the Task Manager.. however, it never presents the GUI.I reinstalled several times, once after uninstalling it.[Moved by moderator from the non-technical Lounge Forum to the Premiere Elements Forum for technical help]

Sorry, Adobe - but your are not able, to programm a software for video editing.No, I haven't a cunsomer PC. I have a Computer with SD Hard Disc, 32 GB RAM, an ASUS graphicard which support it all, Intel core i7 processor and everything, what a normal person can do for performance.But your bullshit software is still shutterling and showing black screens - how, can anybody can do cutting a video with this? Noweone!I've set RAM setting to 10 GB (ohhhh - the maximum in your software as I have 32 GB RAM....).Bye the way - Captivate Abo I have cancelled - more than 10 other product doing it better....FY

A few days ago I installed trial version on my boss's laptop. But now when he doing some editing or exit the application, a werfault.exe error popped up “There is no disk in the drive. Please insert a disk into drive E:.”.Is there a fix or workaround solution for this?

Good evening,  I am a new poster here, so please excuse me if I am in the wrong area, or going about this the wrong way.I have been an avid user of Premiere Elements for about 10 years.  I have recently spent approximately 8 hours on a video for work, and when going to render it, was rudely informed by the version I was using that it was no longer supported.  As I am low on funds at the moment, I opted to purchase a copy of version 14 instead of the recently released 15 to continue my work.  Upon initial installation, it seemed to work fine mostly.  There were photos on my 4th video track that needed to be rotated, but that was about it.  My movie had 6 video tracks, and 3 audio.  I have auto-save turned on and it saved periodically as I was working.  I set it to render and went off to bed.  The next day, I shut the laptop down and did some things.  Upon my next power up, when trying to get into the project, PE shuts down.  No erro

just installed Premier Elements 15...have connected Sony 8mm by firewire and program is not recognizing camcorder...any suggestions?

Hi I recently purchased Adobe Premiere Elements 15, and I have not been able to successfully export a single video clip. I've even tried not hardly adding any effects at all, and most of the clips I've tried are under 5 minutes, and the estimated time says nearly half an hour. I've managed to render one of the clips but the playback still seems spotty. The files are MOV files and I'm attempting to save them as MP4's which might contribute to the slowness but I've also tried saving as a MOV file. Windows movie maker seemed to export slowly when I used to use that as well.

I have a Title Clip where the Trimming Handles have a red diagonal line through them which prohibits me from adjusting the length of the clip.  Can ony one help.  Many thanks[Moved from the Lounge (which is where you can connect with your peers for conversations that don't directly relate to product help and support) to a product-specific support forum - moderator]

I have used elements 12 for over a year without any problem, now when I try to start it, it won´t start. Tried to reinstall the program and when the program ask for Adobe-ID to register my product it just shut down after I login. Can´t  get the program to start./Matthias

Hello!Windows 7 professionalRam 16GBIntel core 7Adobe premiere elements 12When  i work with  my project and now its looks grainy in the project. I don´t know whats happens. All the video is grainy now, it was not before!. Any ideas?RegardsKurt

I am recording with the nt1-a and a small mix-desk. So I listen the sound directly on my hadphones, so I am hearing what I am saying. The problem is that Adobe elements 15 has the same function with a delay of one second and that is really bad as *****... I cant work with this ... XD I didn't find a function to put that off. Also I can't put it on a not used music output of the Computer because its every time the same as it use to give the normal sounds out when you are cutting something.I hope you can help me.

Hi folks,I'm using Adobe Premiere Elements 15. I've forgotten the keyboard shortcut for returning the playhead to the beginning of the timeline, and have been searching online but can't seem to find it. I also looked up the shortcuts in Edit > Keyboard Customization - it must be there but I can't find it. I know that Shift + Space plays the clip from the beginning but I know there is another shortcut that simply sends the playhead to the beginning. I was using the shortcut a few weeks ago, but took a beak from the app, and have forgotten it.Please help!Thank you.Steven

Hi AllI cannot get Elements 14 to work on my Mac.  I cannot import files as it just freezes and I only get a lovely spinning cursor.I see Elements 15 is out, will this resolve the problem and can I just get an upgrade?ThanksKaren

I'm using PE v15 on an iMac.I'm a newbie si I'm still figuring things out.  I have been using the Default Title to add titles to my video.  It seems when I update the text in one title it changes it in another.  I haven't used the duplicate feature.  I insert a new title whenever I need one.  Am I not 'saving' properly after entering my text in the title box?Thanks.

Hi there,I bought elements 14 because it said that it can render GoPro 4K resolution videos. However, there are no presets available for 2.7K and 4K, and there is no option to create a new one.So, when I open the dialogue to render, it says the source is 1080p resolution instead of the original 2.7K resolution that I have filmed in. Is there a way to add those presets?And if it says that the source is 1920 x 1080 ( I filmed in 2.7K) and I render it in 2.7K , will it be 2.7K or will the quality be 1080P stretched to 2.7K?Thank you.

I am currently experiencing difficulty when attempting to share projects I have created using Adobe Premiere Elements 14 on a Windows 10 computer.   If I elect to create an MPEG file in order to burn the project to a DVD, it is created just as I wish with the video and audio correctly synchronised.  However, if I choose to use exactly the same project, without any alterations, to create an MP4 file to be able to play it on other devices, the audio is about two to three seconds later than the video.Why should this be and how can I correct it?

I suddenly can`t open Premiere Elements 12. Used it two weeks ago without problems. I can open the Organizer, but not Video Editor. When choosing Editor, new project, a purple bar occurs and keeps going. I have tried uninstalling and installing again, both in C and D-drive. When trying to open Adobe Premiere Elements.exe from the folder, it starts opening, but then I get this message: An unhandled win32 exception occured in Adobe Premiere Elements.exe [11660] (the number varies). Anyone know how to fix this? I tried the chat, but since PRE 12 is not the latest version, they couldn´t help me.