Questions

Hello everyone, one of our users gets this message in many documents and thus she is missing almost complete pages in some .pdf documents.Since it is just one user (other users with the exact same version can open it without a problem) I doubt it is a problem with the document itself.It is also possible to open the document without any problems with pretty much any other pdf reader so the problem has to be the Adobe Reader itself.Things I have tried to fix the issue:Reinstall Adobe ReaderUncheck / check the "use local fonts" optionUncheck / check read only optionThe Version used is 21.001.20142She is working on that notebook for about a year but has just recently (1-2 weeks ago) stumbled across this problem. No new software has been installed on this machine except for Windows/Microsoft, Chrome and Firefox Updates. I appreciate any help since she does not really want to use a different pdf reader. Thanks in advance Steve

I have a user who gets a grey background when printing in Adobe Reader.  It prints correctly when using different PDF viewing software including Chrome.This only is occuring for this one user, they can print the exact same PDF correctly on another machine.The version of Adobe is the latest one available and was re-installed on 1/13/2023 Troubleshooting steps taken: Adobe RepairAdobe Re-installPrinting to a different printerCreating a copy using Save AsPrinting as an imageSetting the page background to WhiteChecking Show Large ImagesUnchecking Print in GreyscaleSteps laid out in this article: https://helpx.adobe.com/in/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html None of the above troubleshooting resolved the issue. Requesting assistance with a resolution. Thank you 

Hiwhere can I find Font Pack for Reader DC 17?the only available is for DC 15 and did not work with DC 17. can anyone help, please?Thank you,

Hi,My 10 year old son is doing school work from home during the current crisis.The school has provided PDF's to work off which are black text on white background.Before upgrading Adobe Reader, while using the "Fill and Sign" option, he could set the font color so that his answers stood out from the questions.Since upgrading, the "Change Color" option has disappeared from his PC.My PC is also running the latest Adobe Reader and still allows me to select the Color when Filling Text (as below).How do I get this option back on my son's PC? 

Hello, I have to do a lot of proofreading and editing of pdfs, and I'm using the yellow commetn option for this. What drives my nuts are the popup comments that appear as soon as I type a comment or just add a comma etc. I have the comment column on the right side, so that is absolutely enough, but there are always two (!) popup comment windows opening at the same time and it takes ages until they close. They are always in the way and I don't want them. Is there a way to inacitvate them? Nobody seems to know. Thank you! 

Does anyone have the link to download version 22.001.20169? I am paying for a monthly subscription that I plan to terminate. I have unstalled the new update, follow the steps to repair the update but to no avail. This is the most annoying update.

I set the language support settings for the Arabic language in Creative Cloud by performing this video to apply the steps.After completing the steps, I downloaded Acrobat Reader Pro from Creative Cloud. This is in order to download the program with the support of the Arabic language. But when I wanted to convert a pdf file to a doc file, I did not find Arabic language support in the list, as in Picture No. (1)?Also, in the conversion method by scanning "OCR", I did not find Arabic language support in the list, as in Picture No. (2)?Please explain to me why? with an explanation of the solution?من فضلك اشرح لي لماذا؟ مع شرح الحل؟

What is the Alternative/Comparable Product for Adove SVG Viewer?

Wie kann man das automatische öffnen vom Notzifeld unterbinden, wenn man mit dem Textmarker eine Wort, Satz etc. markiert. ich will in den wenigsten Fällen immer auch eine Notiz hinterlegen, wenn ich einen Textpassage marikiere. Ich habe auf 2 PC' je die neuste deckungsgleich Version installiet. Beim einen funktioniert es einwanfrei beim anderen PC kommt immer dieser Pop up. Ich sehe keine Einstellungsmöglichkeit.

I'm running OS Ventura 13.1. And the same thing is happening with me. 

A função procurar em meu arquivo PDF não está funcionando bem o comando Ctrl F, aparece a seguinte mensagem:  o adobe procura uma pesquisa. Não foi encontrada nenhuma ocorrência, e as palavras estão lá no texto. Alguém pode me dar uma luz para que possa resolver esse impace, ficarei muitíssimo grato. 

Geht es euch auch so: in letzter Zeit wird man beim Öffnen von Acrobat Reader dauernd um Legitimation mit PW gefragt, ansonsten blockiert!? Das, bei einem an sich kostenfreien Programm! Der kostenpflichtige Acrobat Pro dagegen öffnet ganz unproblematisch – das lässt jegliche Logik vermissen.Und warum gibt es hier eigentlich kein Ticket-System, keine Mailadresse, keine 1:1 Komunikation zu solchen und Hunderten weiteren Adobe-Problemen? Die gesamte Qualität der CS hier wird leider im Laufe der Jahre immer schlechter, man möchte fast kündigen...

Hi, I'm using Adobe Acrobat Pro on Creative Cloud and i'd like to ask if its possible to edit a PDF file that has been Digitally Signed

We have Acrobat 2020 Std and now get prompted to sign into Adobe Sign in.  Adobe sign in prompt when saving pdf from Edge to desktop or folder even though we have a perpetual license. Why is this happening? Started last week, a lot of users were told to do Windows updates before that. When we first install the product we had a choice of sign in or skip and always choose skip, the skip button option is no longer there.

Hi All, Need some help. When I try to open a PDF from a sharepoint location directly into Acrobat Reader 22.003.20258. I get the below error.I am not even able to add my SharePoint account as an Other file storage.Is this a license related issue or something else? Thanks,Abhinav. 

How in the blazes does one set this thing to default to "letter" size paper? I've spent the last 30 minutes trying to find stuff in your "help" and "knowledgebase" (You hired the manager of that department from Microsoft, didn't you?) If I just open a document and print it, it tries to print A4. Fine for you Eurotypes, but my HP printer hangs and asks for A4 paper. I get to have a Microsoft moment, while I spend 10 minutes doing a 1 minute job. It's not in the "help" and it's not in the "preferences". Is it in the registry? Or a config file? Your help systems have become too sophisticated. You need to hire some old retired people or non-Adobe people to quality control it. It may make sense to you, but it is almost opaque to someone who doesn't exist inside your sociogram.

Hello,Our team develops a questionnaire with radio buttons, usually grouped together (3 radio buttons per question).Each button is linked by a score using a java script.At the end a total score is calculated.However, we have a problem that appears when we open the pdf with adobe reader pro: all radio buttons are surrounded by red. We tried to change the format, the colour, nothing works.Do you know how to remove the red colour please?Thanks a lot for your help.   First image : how it should display / second image : How it actually displays :  

Whenever I adjust the default zoom setting I always get an error message as per the below image when saving the changes.  I am choosing one of the pre-set zoom options and clearly 75% is within the range mentioned in the error dialogue box. I've read all the suggestions at https://community.adobe.com/t5/acrobat-discussions/how-do-i-set-a-default-zoom-level-for-a-file-to-open-to/td-p/9329123 but unfortunately none of the solutions work. Any ideas?  

Hi, I'm trying to fill the form and it shows this error on the pdf file. I was able to fill these forms earlier but now I'm not able to. I have activated Javascript too and unchecked enhanced security but still not able to fill the form. Also attaching screenshot of the error

Bonjour,Je suis incapable d’extraire certain document et d’enregistrer des modifications quand Adobe essaye de l' extraire depuis le compte qui est lie avec sharepoint. Voici le message d'erreur quand j'essaye d'ouvrir certains documents dans le dossier sur Sharepoint en utilisant Adobe Acrobat version 22.003.20310, par contre pour les autres documents pdf ca fonctionne.Est-ce que vous avez la solution pour ce problème?Merci.  

hi teamwhen ever the acrobat pro opens a pdf document. all the tools are greyed and not accessible and cannot close the document unless i exit the acrobat pro app. using window 10  v. 21H2

I recently created a form using InDesign 2023 and exported it as an interactive PDF. When I open in it in Reader and I select a checkbox, a check mark appears, but when I navigate away from it (either by clicking elsewhere or hitting TAB) the check mark dissapears. And if I save the form when the box is checked and then reopen the form, the check mark is gone. What am I doing wrong?

Hallo ihr Adobe Reader Nutzer und AuskennerIch habe schon Stuunden verbracht, um rauszufinden, wie man mit dem Adobe Acrobat Reader nur den hervorgehobenen, also markierten Text als PDF drucken kann. Ich habe im Studium Mengen an Literatur zu lesen. Super hilfreich wäre, wenn ich die von mir hervorgehobenen, also wie mit Leuchtstift markierten Stellen, ausdrucken könnte. Irgendwo im Netz bin ich auf jemanden gestossen, der das Gleiche sucht. Eine hilfreiche Antwort gibt es aber nicht, nirgends. Ich müsste wissen, was ich wo aktivieren/deaktivieren oder anklicken kann. Kann mir da vielleicht jemand helfen? Ich danke schon jetzt!!

I have scanned documents as pdf with OCR. When I try to search the scanned document for a particular word using Mac Preview, the results are highlighted - indicating that the pdf document is searchable.However, when I try to find that document in a file folder containing other PDF files using Advanced Search feature under Edit, I get > Where would you like to search?> All PDF documents in:My selection - the specific file folder that I know contains the PDF file) > What word or phrase would you like to search for?My selection - I type the word that I used to search on that document after I scanned it to ensure it was highlighted and that confirmed to me that it is searchable I click search buttonResults - 0 documents Why - 0 documents?I tested the searchability of the document using Mac Preview.However, the advanced search cannot find that document in a file folder.