Questions

When I try to highlight a word or phrase to leave a comment, the highlight shows up for a split second, then disappears and there's no comment box to leave a note. It was working fine yesterday. I did install a Windows update today, no idea if that had anything to do with it. But any help much appreciated.

Hello, Having problems with some documents, when i open the pdf file in Acrobat Reader DC i get an error reading document (109), when i open the same document in Edge or in Chrome it will open the file.The file wont open with Internet Explorer 11 either.Using:Adobe Acrobat Reader DC Version 2015.023.20070Chrome Version: 70.0.3538.110Edge Version: 42.17134.1.0Internet Explorer 11 version: 11.407.17134.0using Windows 10

AI Assistant is now available on Acrobat Reader mobile!   Experience the power of AI Assistant for Acrobat, now accessible on Acrobat Reader mobile and across all devices. Seamlessly integrated into the Reader mobile app, AI Assistant elevates your productivity wherever you are.     With AI Assistant on mobile, you can use voice commands to quickly understand your documents. AI Assistant can also create content for emails, study guides, blog posts, and more, all on the go from your phone.       Level up your productivity and try AI Assistant for Acrobat on Acrobat Reader mobile or on your favourite Acrobat app today!   Resources: AI Assistant for Acrobat User Guide Use Case Video Library For more information and FAQs, visit adobe.com   Community Resources: AI Assistant for Acrobat is now available on all devices! Give us your feedback on the new Acrobat GenAI

Downloaded and installed acrobat reader.  All pdf files open just fine, but when closing the file, I get an error message "acrobat reader has stopped working".Rebooted computer but still get error every time closing a pdf file.  All features apper to work, as I can open and view the document, save it, print it, etc.  Only problem is annoying error popup every time closing the document. Uninstalled and re-downloaded/re-installed acrobat reader - rebooted computer - same issue. Any suggestions how to fix this?

Hello,Is it possible to change vertical scrolling speed in Acrobat Reader DC?My default mouse wheel scroll speed is 3 lines per click and in all the other apps is very adequate. In Reader it does scroll like one third of the line and I need so scroll a lot to get one paragraph down. Makes the Reader very difficult to use.This is happening on the 4K monitor and 200% windows scaling. W10, i7 8th gen. Read and tried a number of published articles - like making default continuous scrolling does not help. Will highly appreciate any suggestions - thank you!

Good morning everyone,if I double click on a pdf, and as soon as it loads to the screen I immediately click on the x in the top right corner, the program hangs for several seconds and then closes. Previously the same activity did not give any problem , but I could close Adobe instantly.Below is the error that now appears in the windows event log: Name of the application that generated the error: Acrobat.exe, version: 24.2.20736.0, timestamp: 0x66365a08Name of the module that generated the error: Acrobat.dll, version: 24.2.20736.0, timestamp: 0x66365a01Exception code: 0xc000041dError offset 0x000000008fbeebProcess ID that generated the error: 0xbb4Start time of the application that generated the error: 0x01daa2d48549460aPath of the application that generated the error: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exePath to the module that generated the error: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.dllReport ID: b2a080c5-d970-4b18-9599-74c9598a6dd6Full name package

Can anyone show me how to stop this from happening? I want the PDF's to open as stand-alone file, through Acrobat Reader.  I'm using Windows 11. I just downloaded the latest, free version of Acrobat Reader. But it will only open PDF's files in the Edge browser.  I've done many google searches seeking an solution. But every answer I found gave instructions that didn't work on my browsers (including Edge) or on Acrobat Reader. Thanks in advance for any answers.

Good morning, everyone,for a few days now, adobe has been unable to open files, even after several attempts. Sometimes it opens them straight away and sometimes not. There are no version updates and this problem is also present with other colleagues

I am trying to permantly close the All Tools Pane.When I click on "Prefrences" and then click on "documents" the "Allow documents to hide the menu bar, toolbars and windows control" is greyed out and I can not click on it.How do I keep the the All Tools pane closed as it takes up 1/3rd of my screen every time I open a PDF. 

Hi !When I have an email (for example) with 10 pdf files and I try to print I only can print the email and two pdf files. The remain pdf files gives the error "There was an error openig this document". This file cannot be found.If I put all pdf files on a folder and try to print all of them from the folder no problem !What is the solution ? I tried several:- Disable enhanced security;- on the registry: -Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options\Attachments\ FileTrackIdle - put the value 5000- reinstalled Acrobat Reader DC. nothing solves the problem ! Can someone help ? Thanks, José Santos 

I customize the buttons I want on the Comments Toolbar using "Customize Comments Tools" but everytime I re-open Adobe, it has reset to the default buttons.  Then I have to go back and re-select all the buttons I want again. It's the same with the main toolbar on the right.  I add the Certificates Tool to this toolbar but it disappears everytime I close Adobe & then I have to redo it again.I can't do this every day.  Is there someone that can help me with this please.

I can't print a pdf file.  I can print a word file, but not a pdf file. Can you help?

This is third installment of my requests concerning the development of Acrobat's new interface, which I'm hoping will be 'upvoted' as the other two have been.  What I hope to do here is to provide a concrete example of  the problem that I hope this new interface will solve for me. It concerns a book I have nearly finished (600 pages in four volumes) about a hearing child of deaf parents whose learning of English provides important evidence as to the structure of deaf sign languages, specifically American Sign Language (ASL), used by deaf people in the USA. To convince fellow linguists of the points that it makes, it has been necessary to provide many hundreds (at least 1,000) examples of his spoken sentences as a child, and of his own ASL versions as an adult of those same sentences. Given the complexity of the task, it would be far better to embed these media into the PDFs instead of linking to them. As may be well known, Acrobat's interface for video is currently under deve

 Buenos dias, escribo desde departamento tecnico de empresa, tengo la siguiente duda. Yo distingo un pdf/a de un pdf normal por que cuendo lo abro con adobe reader me pone que se requiere el standar pdf/a y en informacion me porne que es compatible con la conformidad pdf/a 3A por ejemplo  , sin embargo hay profesionales que meenvian pdf/a que no se los validan las webs. Eso por que puede ser ? adjunto ejmplo de pdf/a que valida bien y ejemplo de pdf/a que no pasa la validacion.

I received a digitally signed file in Jan 2024 and found that all signatures were valid with LTV enabled in them. However, when I opened the same file in April 2024 - the signatures were valid with LTV enabled (functionality wise). BUT when I show details in signature details panel it was showing "LTV is not enabled" message on RHS panel. Can anyone help me with solving this query?

I am trying to create a time sheet to calculate hours worked etc.  I can't seem to figure out how to get the hours to add up correctly, can someone please help me with this?

Hi, I have a pdf form in which I have two dates fields side by side. I would like to know if we can block some months in the calendar so people cannot choose these dates in the first date field. In the second field there is already this custom calculation script : var cDate = this.getField("DateField3").value;if (cDate) {var d1 = new Date();d1 = util.scand("dd/mm/yyyy", cDate);d1.setDate(d1.getDate() - 1) + d1.setFullYear(d1.getFullYear() + Number(this.getField("Dropdown44").valueAsString));event.value = util.printd("dd/mm/yyyy", d1);} It's not related but I guess it add a specificity to the code for the first box to block months in the calendar. What is the code for this ?

I am using Acrobat Reader and several lock icons are displayed. What can I do about it, it's annoying.You can see it in the picture. Thanks for help in advance.   [Moderator moved the thread to the correct forum]

Hello, I have an unusal situation.  ONe of my coworkers has a form that is filled out.  When he received it, he sees in Outlook's preview it is fully filled out but when he opens it in Adobe, the fields are blank.  They forwarded the email with the attached file and I too can see the filled in areas in Preview but when I open it on my computer, they are blank as well.   I then on a hunch downloaded the file and right clicked on the file and chose Open with and clicked on Edge.  The fields did appear filled in Edge so it is something with Adobe that isn't seeing the filled fields.   Any suggestions?

Hi, I have this code that allow me to give a date based on another date :     var cDate = this.getField("DateDebut18").value;    if (cDate) {    var d1 = new Date();    d1 = util.scand("dd/mm/yyyy", cDate);    d1.setFullYear(d1.getFullYear() + 1); // this adds one year    d1.setDate(d1.getDate() - 1); // this subtracts one day    event.value = util.printd("dd/mm/yyyy", d1);    } However, I need a code that allow me to obtain a date based on another date and the value of a dropdown box that have three options : 1 year, 2 years, 3 years. What is the code ? Thank you.

Hello, How can i fix this problem?My situation:I have 3 pc's that use Adobe Acrobat reader, if i open PDF file in outlook i get an issue that says "Adobe Acrobat Reader has stopped working". I Tried:- updating adobe and office-reinstalling adobe and office- turned off security options in adobe- updated the pc- turned on compatibility options in file location

Hi, I'm trying to Edit a PDF in Adobe Reader and a window popped up asking for my Permissions Password. When I enter my Adobe password, it's saying that the password is incorrect so it won't allow me to edit at all. The only password I created was for Adobe so I have no idea what this Permissions Password is. Does anyone know how I can recover it or bypass this?Thanks!

Hwello I hav e new laptop and cannot get adobe reader to instal. I can work in creative cloud online but not not on my laptop. Thanks. 

When I do about 4 scrolling points (with the mouse wheel) in a row (one after the other, quickly), the document moves MUCH more than it would move if I did 4 scrolling points slowly. This is very inconvenient for me, since 4 scrolling points is very few and more often than not I find myself looking at any part of the document.Is there a way to disable this feature?Thanks

I currently have the problem that when I open certain files in the adobe reader and then close them again, my adobe reader crashes with the error message "Not Responding".this occurs since version 24.002.20687 and can be reproduced on different computers i attach a file where the error occurs.  Thank you very much for your feedback