Questions

I recently bought the Premium version and it worked last month but now I tried to use it and it says I own the Free version. I'm clearly subscribed since it charged my card and my subscription automatically renewed but it's not allowing me to use it. I tried uninstalling the App, clicking on the trial option (says I'm already a paid subscriber) and nothing is working!! Help!!! 

I can't get into documents says I need password, where do I find it and I need help to print these documents 

Pretty sad that I subscribe to this and it won't work. Says I need to subscribe then I click to buy again and says error already purchased. What's even worse is I've spent over a hour reading posts and discussions and not once did any of you give a helpful reply. I know you know there is a problem. No need to send a screenshot. No I don't need to restore purchase. No I don't need to log out and log back in. No I don't need to restart the phone. Been there done that. Ridiculous. I real answer would be helpful

Alguien me puede ayudar o decirme cómo puedo firmar un contrato del banco electrónicamente hablando???

Hello,I have Adobe pro - how can I extract specific data from multiple pdfs ( with the same format) to excel - so that I can edit etc? thanks 

Good afternoon,I purchased 1 years subscription online Adobe Acrobat Export PDF and downloaded the app. When I opened a PDF file and selected 'edit text and images' I was taken to a page that said 'Start free trial now'. On my Adobe homepage, it displays my plan which includes; PDF services, and Acrobat Export PDF. Below that window a box says 'Included with your account is Adobe Acrobat', so I click on that, which takes me to a page that says 'Hi Hamish Adobe Acrobat Export PDF...', under that window is a box that says 'edit text and images' so I click on that and another window opens up and says 'start free trial'.  Am I missing something here, because my subscription displays that I can edit a PDF file, which is false. I have paid for something and did not receive it. Could someone please help me?

I solved the problem by uploading the original Word file (WPS) to Adobe online Word converter and get back a NEW PDF file, it works. I can read from my mobile phone (Adobe Reader). As a temporary resort, I can also read the file from "Adobe Sign and Fill" app. My friends can read the original PDF file when.ai SENT them via WhatsApp.  

I purchased Adobe acrobat premium for 1year by my iPhone. I can use the same account on my iPad as well but I also want to use it on my PC(windows), I can not log into my Apple account(I log int but it says "free plan"). I think you can use them on both Mac and Windows. If there anything I am doing wrongly? How can i even log into my paid account? Thank you for your support and I am looking forward to hear from you. 

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Tentei abrir um documento assinado com a app Adobe acrobat reader mas o mesmo não permitiu a sya visualização apenas a assinatura. Se mandar imprimir ele já é visualizado ., nas se enviar ou compartilhar por email, não se consegue visualizar só imprimindo. Com outras app deixa visualizar e imprimir.  Podem ajudar?

We have a issue where editing MIP (Microsoft Information Protected) PDFs is now possible in mobile devices, iOS. Is there a fix or something in the roadmap to provide this capability?

Why is it my comments don’t sync  when adding comments from my Android phone to my Ipad?. I've deleted the Acrobat Reader app and reinstalled in my Android and it's still the same problem. I have 63 comments on my pdf file on my Ipad Acrobat Reader (free version). They used to sync fine with this pdf that I've been commenting on for months. .

So, the "Open in Acrobat" option that showed up at the bottom of Quick Look suddenly disappeared, u can still find it in sharesheet but that creates a new separate file in acrobat folder, and opening acrobat and then finding the file just feels inconvenient. 

I’m a Premium subscriber, but I just encountered an issue: after sharing one of my cloud-stored PDF to another app, all my previous annotations in this PDF just disappeared when I reopened it in Acrobat. I have tried many times on iPad, still not work.

Hi I want to show my architecture portfolio with my IPad Air using Acrobat Reader Mobile, but some drawings appear wrong. Thin lines are expressed too thick. How can I disable 'Enhance thin line' option? I can do it in desktop app, but I could not find in mobile app.

The app claims that the subscription comes with a seven-day free trial and offers both annual and monthly payment options. However, it turns out that only the annual plan qualifies for the trial. There was no warning about this before payment, which constitutes misleading or deceptive marketing.

Hi, I don't have premium feature access on my PC , it is on available on my mobile phone. Why is this so?

I have been having issues with the Adobe Acrobat Pro application crashing upon opening for several months now. I have updated to the latest version of the app [Version 22.08.00 (20220819.224230)], uninstalled/reinstalled the app several times, cleared the cache, offloaded the app, and yet... it still crashes practically every time I open it. It takes six or seven tries to get it to open at all, and then if I open a PDF to fill/sign it, it crashes again when I close the PDF. Also, just a minor annoyance, but the app has changed recently to select the ENTIRE line (as opposed to just wherever you click) when filling/signing a PDF. *Side note:* I have noticed that the crashing issues persist only when I am logged into my work Adobe account, not my personal account. My work Adobe has three other users that have access, and all documents are saved in the Acrobat Cloud. No issues accessing PDFs on my iPhone through the work account - only on the iPad. Not sure if that makes a d

App crashes minutes after attempting to open on iOS decive. Any help would be appreciated. I have tried deleting and reinstalling to no avail. 

I've been working for years in adobe acrobat on my iPad. All this time thinking my files and folders where being saved to adobe cloud storage (have premium subscription). After having my iPad stolen I realized my files and folders where not being saved to the cloud.How do  move folders to adobe cloud?

My Acrobat app on my Ipad pro was crashing since the morning and I had no idea what to do so I looked at the internet and it recommended to remove the app and re-install, now it should be fine since all my important files are stored on (On This Ipad) so I didn't think that by removing the app it will also remove all my files, this is more than 10 months of my work.and I can't find my files on the recently deleted folder or anywhere. and I don't have any backup for this Ipad.and the files aren't on the adobe cloud storage cause it simply sucks whenever I edit the file it creates another conflict file and it keeps going and crashing. is there anyway to recover my files ??

I have downloaded the adobe acrobat app for my iphone 7. Previously I was able to download pdf documents and open them from the app. However, now when I select the adobe acrobat app, the home screen freezes, on the symbol with Adobe Acrobat Reader and nothing happens, even if I leave it open for 5 minutes.I've tried deleting the app and downloading a new version about 5 times. Each time I close the app fully, but the same issue recurs whenever I try to use the app.Is there a way around this?Thanks.

I had deleted the app and reinstalled. Only files that were scanned through Adobe scan remained. All of my saved. PDFs disappeared. How can I get them back?

Any solution to Adobe Acrobat Reader crashing on iPhone and iPad?! App crashed while in use and won't open anymore. Still crashing despite successful updates on both iPhone and iPad. Urgently need solutions to have access to exam study material on both devices.

I'm having an issue where when I attempt to open the Adobe Reader app on my IPHONE or IPAD, the app crashes and closes.  The IOS is up todate; I've tried deleting the app and redownloading from the app store; hard reboots; the usual.  Is there a known outage or something preventing the applications from opening? Any help / insight would be appreciated.