Questions

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Open Dropbox and select a file (say file.pdf) to edit in Acrobat ReaderAcrobat Reader opens and displays the documentEdit file.pdf in Acrobat Reader and markup the fileUpload a new file to Dropbox with the same name as file.pdf.  This will overwrite the file in Dropbox.Open Dropbox and select the new file.pdf to edit in Acrobat ReaderAcrobat Reader opens and displays the old marked up version of file.pdf, not the new version that was uploaded to DropboxIt looks like Adobe Acrobat is caching the file by file name and will only allow you to edit the original file that you marked up even though you requested to edit the new file that was uploaded to Dropbox.

Hi Guys,I get an error when I try to use the TouchUp Text tool in Adobe Acrobat 9 Pro, on any PDF file. The error I receive is: "All or part of the selection has no available system font. You cannot add or delete text using the currently selected font." I am trying to convert a file to pdf thru google chrome.Already tried troubleshooting steps-tried to create a new pdf using a different file (notepad, word doc) and all were successful with no errors -checked system fonts if the font he is trying to use (Open Sans) is installed in the system - (Installed)-tried a different invoice and converted it it PDF - same error message "All or part of the selection has no available system font. You cannot add or delete text using the currently selected font"-checked Adobe settings - https://helpx.adobe.com/acrobat/kb/error-no-availa... to see if the font is there - font is present -repaired Adobe AcrobatBut nothing happened still getting the same error.Any help on how to resolve this will be appre

I cannot create Adobe PDF files from “.pages” files done on a Mac.  My iPhone can read the files but I need to convert to PDF so others can read it.  I subscribed to the PDF pack, but it is giving me an error message in the outbox of the app simply stating failure. 

Hi AllI found a bug,When i use the file commander (ex: ASTRO , FileCommander..)I try to open a abc.pdf in the \\abc.pdf, File commander call the Acrobat, Acrobat open the abc.pdf, But Acrobat duplicate a abc.pdf in the Android System Protection Area.i can't enter in the Android System Protection Area. so i can't search the abc.pdf by File commander.But Acrobat can search the abc.pdf in the Android System Protection Area.Is the a bug?

Since this last Apple update, I am unable to open password protected documents.  This has happened during prior Apple updates, also.  Any word on an Adobe update?    Thanks.

There seems to be a bug in the ios version of the Adobe Acrobat app on the phone. When I log in to select Document Cloud at the top, my files are no longer visible, but I can see my files on the web side, when I switch across the phone. When screens and portraits are displayed, you can see the process of quickly disappearing files, so I think this is a bug. I hope you can solve it, thank you.

Hi There,I purchased Adobe Acrobat Pro DC on the 11th June 2018. Transaction ID 0-37G741349L3130212.This purchase is not showing up, I have followed the download instructions to no avail. Please advise as to the next steps I should take.  Best regardsColin McFarlane

I have recently started using Samsung Galaxy TAB E with Android OS 4.4.4. There is one problem i am facing while using the Adobe Reader. Whenever I open the PDF file stored locally or at root level and started Highlighting the desired content of a file, it save automatically. On subsequent reference / opening the file, the highlighted text is available.But if i replicate the same steps on file stored on Micro SD card, then the changes( highlighted text ), does not save automatically nor available while re-opening the file.Please suggest the corrective path, so that I can use the TAB effectively. The TAB local storage is less as compared to Micro SD card.Thanks

Hallo zusammen!Ich habe die Programme Adobe Scan und Adobe Acrobat in Benutzung auf dem iPad und iPhone. Jetzt habe ich eine gescannte Dokumente in der Cloud, aber wie bekomme ich diese auf den lokalen Speicher um sie dort in verschiedene Ordner zu sortieren und offline nutzen zu können? Kann mir hier vielleicht jemand bei meinem Problem helfen, bitte? Ich habe den ganz normalen  kostenlosen Zugang.Vielen Dank schon mal!LG Alex

I'm using an ipad to read all my pdf files

Having trouble opening a PDF on my iPhone or iPad.  I can open it on my laptop but not on a mobile device.  It doesn't have any flash in it.  I've downloaded an Adobe reader.  I'm just wondering if it's something to do with the way my vendor is rendering it.  It just shows the first page which looks a little squashed together.  Someone also said well you're missing a second scroll bar just inside the outside scroll bar.  There isn't a second scroll bar.  Been trying to help the developer with it as they haven't been able to figure it out either.  Thanks for the help. 

Good day.I'm Isaac. I have one problem about Android PDF Reader.That's I cannot write Korean memo by using Korean software Keyboard.I'm using Samsung tablet and also Galaxy Note8.Could you check this bug and fix it?

plss help. my ipad is being restored and my files from adobe acrobat are very important. will my files remain when i install again the adobe acrobat?

There really needs to be a way to simply erase any of the edits you add to a PDF. The undo button doesn't always work properly and especially if you've saved the document but want to come back and make changes to it you can't seem to do that. Can't there just be an erase option? For example if I underline something accidentally I could simply select that section and say erase underline.

Hello! I am trying to get some help! I am trying to create a PDF with click-able images that open to a website on a mobile device. I went though the standard route of making an image click-able on a computer and it works great, but the same file won't work on mobile at all. I found an older post from 2013 saying that this feature isn't compatible. Is that still the case or am I missing something?Thanks!

Hi,Would appreciate your help getting my PDF links work on my adobe app on my iPhone.using latest iOS version.

Buongiorno non riesco ad attivare il reader mlol su android p8 lite hawei.Cosa devo fare?

I have been using Acrobat reader and the document cloud for several years on my android phones. I recently (March) switched to a new phone. After reinstalling Adobe Acrobat reader and having to reset my password, when I login, my document cloud is empty. Anyone know if I can recover what was stored there or how I could see if I accidentally created a new account instead of going into my old one? Thanks!

Hello, I'am an Android Developer. I want to open a pdf file with acrobat reader from another app.when openning acrobat reader got 'This file could not be accessed. Check the location or the network and try again.'，I used FileProvider in my source code，and run the app on Android N.Is there any suggestion? Thank you.

Tech support had me delete and reinstall acrobat - now my files are missing (can’t see them in recent or local; I could use them offline). So if they are on my iPad where do I find them?. Thanks

I do not know if I was charged for this app. I wanted the free version

Feature request in ios and android adobe reader : enable to view two different pdfs at once like a split screen and should also work older ipad mini1 and older android 6 versions

I am currently using the Adobe Reader app on both my Samsung tablet and also on my Samsung 2 in 1 Chromebook laptop. My problems are:- The highlight function works sporadically.  It is hit or miss when I start the program as to whether it will work.  When it works it is great. I use the function fairly often.- Secondly, the document does not always save the changes I've made (writing in text, highlighting...etc) when I exit the document.Is there something I'm doing wrong or is there an issue with the app??I have uninstalled and reinstalled the app several times.I love this and would love to have more consistency.Jim

Hi.  I’d like to make a feature request.  What I’d like to request for the iPhone app is that when an attempt is made to move a PDF file to an existing folder, that the list of folders from which to select be alphabetized.  This would make it easier to find the desired folder, if there are many.  Presently, the list is not alphabetized and it is often difficult to find the desired folder.  Thank you for the very useful app.