Questions

We are using Adobe Acrobat and are in the process of upgrading Salesforce by moving to a new Salesforce instance. As part of this upgrade, we will be installing Adobe Sign on the new instance. When we begin using the new instance, we want to migrate all agreements from the existing instance to the new instance.Our goal is to transfer all data related to Adobe Sign to the new Salesforce instance. We seek your support in this migration process.Additionally, we will be migrating data for other standard and custom objects, which will require time. Therefore, we need to use the same Adobe Sign account on both the existing and the new Salesforce instances concurrently during this transition period.  

I am attempting to add Adobe Sign API to my application in order to get a couple signatures for a report which is created using DevExpress XtraReport. I run the report, create the PDF, and want to add digital signature fields using Adobe Sign API for a staff member and their supervisor. I have tried different ways to add the signature fields but am not having any luck. One way I am trying right now is to use the /agreements/{agreementId}/formFields however it is not creating the fields. If anyone has any suggestions please let me know. Thanks!

I'd like to upload a document for signature that includes a payment requirement. Is there a way to specify the payment using a text tag in my uploaded document? I figure I'll need to specify an amount, a recipient, the currency, and the value type (entered value, read only in my case). -- Charlie

I am creating a webhook but I get the error:{"code":"INVALID_WEBHOOK_URL","message":"Validation for webhook url failed. Please make sure that the webhook url responds with a valid HTTP response code and a valid client id. Request id: c9189855-0749-4fa4-8f09-0edd1cfc7d4d."} This is the code of the webhook endpoint, it does the validation as shown in the reference, can it be that the endpoint cannot be from Google App Scripts? function doGet(e) { const adobeClientId = e.headers['x-adobe-sign-clientid']; const response = ContentService.createTextOutput("Success") .setMimeType(ContentService.MimeType.TEXT).setHeader("x-adobe-sign-clientid", adobeClientId); return response; }

Hi Everyone, I’m having trouble adding signature blocks at the end of each document when sending a combined agreement. I’ve tried adding signature fields in the POST Agreement API call and the PUT Agreement API call with the agreement being in the AUTHORING state, but I haven't had any success. Despite these attempts, the signature blocks don't appear at the desired locations in the documents. If anyone has experience with this, could you please provide some insight on how to successfully add a signature block to a specific page and location for every document in a combined agreement? Thanks in advance for your help!

I want some documents to be signed by my own with Adobe Sign. For this I am using my own email address in the signer email id and the agreement is getting created on Adobe but I am not getting email from Adobe for this agreement.

I am trying to add custom object named 'RequestDocument__c' in adobe template. I am not getting this value from drop down list.I am not able to select source object as this object in data mapping also.

Hi, We are integrating Adobe E-Sign functionality into our existing application and have encountered some challenges while working with agreements that include custom form fields. Here are the specific issues we are facing:1.Creating an Adobe agreement for a signer with custom form fields.2.Manually placing the signature placeholder in the PDF using form field options.3.Removing the timestamp from the signed PDF programmatically.  Could you please guide us on how to achieve these? Your help would be greatly appreciated. Thank you!

I have created a API that goes out and get signatures from Multiple people.. Once completly signed I will create a package and sent to group with everything including a Signed Document.   Problem is once it is completed I (the Originator ) should only get an email  . Not all the signers..using the API and this Parameter below.     "completionEmails": "ALL"   has another parameter as NONE .. (Wandered the web looking) IS there another Paramter like OWNER,ORIGIN.. Anything      "emailOption": {"sendOptions": {"initEmails": "ALL","inFlightEmails": "ALL","completionEmails": "ALL"}},     Now  

What does the event type `downloaded` do? I was trying to track if a completed agreement has been downloaded, but didn't get the downloaded event as expected.

I am planning to integrate my application with adobe sign in. Let sayUsers login to my application.Users write some stuff.Users clicks on send for signature with email of receiver.My application on backend has to fire an API call to adobe with pdf content as body.Once signatory signs the document my application has to receive a call back that it is signed.This is a brief part of my application. But when I am going through Adobe developer documentation, it shows OAuth has to be enabled. Here I am not planning to create user login via Adobe OAuth(like Google OAuth) but just my application want to fire API with contents and email of receiver. Some API apps(ex:- open weather) just provide a individual API key through which we can access and GET/SEND data.What is the need of OAuth in this case as mentioned in documentation ?Does Adobe has any API KEY to do this flow?What is the need of OAuth in case of Adobe Web hooks?Please correct if my understanding is wrong.

Hi everyone i have some problems trying to send an agreement to sign using a salesforce triggered flow on Contact object, i am sending the contact record id and the agreement template id, then i send de agreementId that i get form the LoadAgreementTemplate, but i have a null in the LoadAgreementTemplate action. can someone help me with this?  

I have a serious issue affecting our production environment. We are using widgets to send out signing urls to customers for certain contracts. It seems we've hit some volume threshold such that the .net SDK method "GetWidgets" is timing out. After creating the transientdocument & widget, I have to call GetWidgets in order to get a signing url. My question is how to fix this:1. Is there a different way to get a signing url? I have tried the agreements/signing url but there is no agreement attached to these widgets - calling the get agreements returns nothing2. I also tried to delete widgets that have been signed. I have the original widget id, but when i try to do the UpdateWidgetState it errors out or gives me an "invalid web form it" error. Is there a way to filter the GetWidgets? Alternatively, is there a way to get a signingurl from the GetWidget/WidgetID?HELP!

Hi, I'm currently looking for detailed reference of Acrobat Sign API. Everything's been working fine, the UI seemed to be exactly like in the tutorial video like so: But some how later this afternoon, my UI changed to be a simple Swagger UI which details of schema model has been got rid of (image below) Are there any ways to rollback to the previous UI? Is it the problem on my browser or Adobe just updated Swagger UI on their site? Thank you in advance for your answer.

I am wanting to create a workflow within Power Automate and use the "Create Agreement from Template/Library" and utilize the "In the name of" field under advanced options. Upon providing a email address, the workflow fails and a error states: "The API caller does not have the permission to execute this operation"Does something need to be enabled on Adobe Sign? What are the steps to grant it access?

I have not been active for a long time and now after logging in the following message appeared: "Your account has been deactivated. Please contact your support staff." Who are the support staff and how can I contact them?

We would like to suppress the notifications generated for agreements when created through our integration with the Adobe Sign API. Per the documentation, we are setting the fields that should do this in POST /agreements: "emailOption": { "sendOptions": { "completionEmails": "NONE", "inFlightEmails": "NONE", "initEmails": "NONE" } } However, signees still receive email notifications from Adobe, and the API response to GET /agreements/{agreementId} does not include an emailOption field. Is there anything that could cause the emailOption field to be reset or ignored?  

How do I provision Adobe Acrobat Sign and Acrobat Sign Emded apis in the Developer Console? In the following screenshot it's grayed out. Thanks. 

Hello,I'm able to hide a text input by default but would like to make it visible if another text input matches a merge field.e.g. an email address gets passed in to a merge field, if the user inputs a matching email address, I want to show the hidden field.Is this possible? Where can I review documentation that shows how to do this.Thanks,Joe

I am trying to add the Adobe Sign Java library to my maven project, but I cannot find it on a maven repository to get the pom file entry. Where can I find it? Thanks.

I want to sync cloud documents/ files into my site using laravel which api service i've to add in my project. 

Hello there, We are currently facing an issue that the webhook event "AGREEMENT_ACTION_COMPLETED" is not up to date with the curent states.I have this user case step by step : - Requesting signature from 2 signers. The first and second signer complete their signature.- The webhook associated are sent "AGREEMENT_ACTION_COMPLETED"- On the response we do not have the current state for the signers status(individualy), only the global signature states.Webhook: "event": "AGREEMENT_ACTION_COMPLETED", "eventDate": "2024-10-17T12:27:26Z", "eventResourceType": "agreement", "participantRole": "SIGNER",Here is the response exemple on participantSetsInfo part : "participantSetsInfo": { "participantSets": [ { "memberInfos": [ { "id": "---", "email": "----", "name": "signat",

Hello, I am looking for a solution for a use case in our club. Our members register using a form and have to enter several people in the form who are part of the team. This means that several members register at once with each form. I would now like to request email addresses in the form. After the form has been completed, these addressees should receive an email via Adobe Sign and be asked to sign. After everyone has signed the document, the document should be sent to the creator and a central club address. An optional question in this case would be whether the data entered can be persisted and used for other purposes, e.g. by converting it into an Excel table. Can anyone help me?

I have developer account.I selected intended use as "integration use only" when registration.Now i wanna change this to "OEM embedded". How can i do this. https://www.adobe.com/sign/developer-form.html

Hi!, I have to send out documents through Adobe Sign and I want the signer to be able to affix Adobe's Dynamic Stamp on the document. AdobeSign has a stamp function but it doesnt call Adobe's Dynamic Stamp function but intead asks users to upload a picture of the stamp. I was hoping to input a text field on the form with an action that executed a menu item (Affix Dynamic Stamp).  Should I input the above script in a text field and will it replicate Adobe's Dynamic Stamp?Thanks very much for your help again!