Questions

error message for adobe XI. How to I unistall and reinstall. Trashed certain files due to a virus when I tried to update the software. I have a macbook air

helloI am using an iPad. Why am I limited to uploading no more than 5 PDF files at one time from my iPad to your document cloud?Thank you

I need to cancel a order I just placed?

Meine pdf Dokumenten lassen sich nicht mehr hochladen und somit auch nicht mehr konvertieren.Hat Jemand das gleiche Problem schon gelöst?

I would really appreciate the help, I have this letter to send that is urgent!!! I love this product and would hate to leave it[Moderator: Moved to Document Cloud PDF services froum.]

Hi, I payed for a pdf update in order to convert some PDF into world or .doc.  During 2 years I didn't have any problem but after a renewal of my subscription it never work. I don't understand why ?Could you confirm if you received my subscription ?Thank you for your help.Brgds

Hello, We have an account for the Adobe Export PDF and have had one for a couple years now.  Lately when we select convert to convert a document from a PDF to Word we get an error message that says, "An error occurred while signing in."  We still have  6 months until we need to renew our seat, so its not because we don't have an active account.  Can someone lend some light as to what we need to do to resolve this, our organization uses this aspect of the product multiple times a week and are struggling without it. Whitney Heinrichswhitney@bridgepersonnel.com

购买Adobe Acrobat DC是否永久性

Can someone assist???? I have exported a pdf document to a word document. I'm trying to type in the word document but can't.

My iPad and the Adobe app is updated to the latest software, but I am unable to provide my signature in Fill & Sign. What can I do to be able to sign again using my iPad? How do I solve this problem? Any suggestions will help. Thanks in advance!

My client would like the user to complete PDF form in browser and send as an attachment via email. But I am noticing that the user's email client is intended to be used (outlook, gmail, etc.), which is not reliable from a UX standpoint, and introduces possible issues. I tried it myself, with Gmail, and the document hasn't actually been received since sending an hour ago.I read that FTF data can be sent to my server and received through a CGI script. I am guessing that this is a fairly technical process, requiring knowledge outside of my expertise, and that the PDF itself will still not be sent, rather the form data, which could then be mapped to a PDF?Is it possible to use my web server to send the actual PDF to a recipient's email?

I just signed up for Adobe Export for my business. When I try to export, I get an error saying the server is down, yet your status below says otherwise....How do I resolve this issue!?

Dear AadeshMaybe you can also help me with my problem: my credit card has also been charched $46.61 per month Feb. 26,2017 for "Adobe Acropro Subs. How can You refund my money and What do we have to do to cancel this subscription as soon as possible? We do not want to be charged in the future, because we did not know it is going to be charged monthly. We do not need the service anymore. Is there any possibility you can help us?Thank you very much in advance. If you need any further information please do not hesitate to ask.Best regards,Salma Husaien

I work with the standard MS Office 2007 and just wanted to change a word document in a PDF as I usally do. But today the file is a few KBs too small and i cant see the whole content in the preview window because its too little - i really dont know what to do and where the problem is

How do i enable plug-in??

I scanned several documents into my computer and they saved as .jpeg files.  I want to convert them to .pdf files so I can email them.  So I went online and subscribed to the Abode PDF Pack for $69.99 a year, which clearly said I could convert .jpeg files to .pdf files.  After subscribing, I then tried to convert my .jpeg files to .pdf files, but EVERY file said Conversion Failure.  I tried doing it several more times, but Conversion Failures EVERY TIME.  Why is this?????  This either needs to be fixed so I can do the conversions, or you can have your lousy Adobe PDF Pack back and refund my money.

hello,please help me, I can not open or download PDFs on my document cloud anymore! All my important University files are on adobe document cloud! I open https://cloud.acrobat.com/  and the folder structure appears as usual. But when I open it 'Cannot preview filetype appears' where the PDF should be shown.When clicking on 'download' a small windows says: 'Internal server error (500)'. 'Your request could not be completed due to an internal server error.'Opening a file in the program acrobat reader (of my PC) it also says: ' There was an error opening this document. A file error has occurred'. For all of my files!On my android tablet I cannot open any files either! What can I do to??Best RegardsAn

Adobe .pdf Services does'nt work. Is there a problem ?

I was getting some documents signed by a client today on Galaxy Tab S2. The originals were just over 100kb, but all the post-signature version were over 900kb. Doesn't make sense to me.I actually did a demo signature using another app (signnow, by Barracuda), and the post-signature files increased by 10 to 15kb only with that app.

why does it not work

I enrolled for a subscription but I have not been able to convert my pdf to Word

I can no longer save my PDFs correctly because of a scaling issue.  I use window 10 but never had this problem until recently. I've tried downloading a different Adobe PDF, updating, patching, NOTHING'S WORKING!!!!Please help!!!!!

Can you help me with it please !!! Tanks !

Hello,Last April 2016, I purchased Adobe Acrobat for my work computer for the simple reason of being able to export PDFs to Word Documents. It worked while I was on your trial promotion, but once I purchased it after the trial was over, It has not worked. It keeps sending me to a screen telling me I have to purchase an account.When I log in, it shows that my account is active and has been since last April 2016.I have signed in, signed out, signed in again, re-started my computer several times.I'm getting extremely frustrated and would like to talk with someone rather than type in a "forum" , which makes me even more frustrated.About to hang this up altogether. Please contact me.Debbie Gath