Questions

Hi,  I accidentally licensed the following, intending to download only previews. I'm happy to delete the assets on my end, as they were only for an exploratory project and never made it to anything we used. I only realized when I went to license several items today and found I only had 3 credits left... Is there any way to get these credits back? 😞  #644041409#707754683#588471188#707754500#903090252#989021287#989021527

Hello everyone,As a team, we need to buy standard graphics with an extended license.How many credits does an extended license currently cost (standard image)?There is no information or calculator on the website.I did not receive any information in the chat (only - "buy a pack of credits and you will see"). I found a similar topic but the last answer was from 2021, so it's probably different now. Thanks!

Hi! How do I utilize my plan credits. I downloaded the images that I wanting to use. I am still seeing watermarks. Thanks!

Hace más de 2 meses cancelé un plan y prometieron el reembolso del dinero cobrado. No he recibido ningún reembolso. Quiero una solución.

Hi! I have an adobe account that can access all apps. But when I open adobe stock it asks me to start trial? Can anyone help? 

Hello, I have an enhanced license with Adobe Stock where I’m purchasing videos, and I’d like to know if it’s legal to take still images from the purchased video and use them on web banners? 

I downloaded this video and it says it has a transparent background, but when I add it to Premiere Pro, the background displays black. Can someone explain why that is? Here's the video downloaded: https://stock.adobe.com/Library/urn:aaid:sc:US:9f62da8f-4b6d-42c7-9c66-b004e13ab24d?asset_id=470622977

hey is there a way to undo an unwanted license of an image ii clicked on while searching for one?I didnt download it and I have no plan to ever use it. please help. the file number is 127152524

Dear Adobe Team,I am reaching out regarding my Adobe Stock Contributor account, which was recently deactivated. I am unsure about the exact reason for this action. I submitted an appeal form three days ago (Case Number: 00332005) but have not received any update or response yet.I kindly request your assistance in resolving this issue and would appreciate any guidance on what steps I should take to restore my account. If there are any specific policies or violations I may have unintentionally breached, I am open to reviewing and addressing them.Thank you for your time and support.Best regards,Md shohidul islamAdobe Account Email Address: msographic9@gmail.com

hallo, ich hab ein Bild versehentlich lizenziert und möchte das wieder rückgängig machen.AdobeStock_560711033 Können Sie mir da bitte weiterhelfen?

Can the purchased image be used in all countries around the world?

Dear Adobe Support Team,I uploaded some assets to Adobe Stock a day ago, but they haven't been approved yet. Could you please let me know how long the approval process typically takes?Looking forward to your response.

whenever i try to add a clipping mask, it'll blend in to my background solid color layer . helppppp plzzzz

I accidentally purchased an Adobe Stock subscription.Now I realize that I have been paying every month for a year and never used it. Can I cancel the membership and get a refund?Please help me.

My account says I have 1,000 Monthly generative credits. I found a stock photo I would like but there is not an option to buy with credits. Please help!

Hallo,ich würde gerne wissen, ob man abgelehnte Bilder löschen kann. Mit der Zeit werden es bei mir immer mehr und ich würde sie gerne entfernen. Es wäre schön, wenn mir jemand helfen könnte.Liebe GrüßeBea

I purchased the all apps 100GB and 3d texturing for just under £840 January and was going to renew it again next year, but I'm debating wheather to or not as the price is so so high. I can see why people go for other programs apart from Adobe. Also I've just gone to download a music track for a premiere pro video and have noticed I have to pay even more for the assets. Is this right Adobe, since I have paid all this money and still need to buy stuff.

HI, I cannot see an open discussion for this-  I followed the free trial steps for adobe stock and then it charged me regardless. I cancelled immediately. Please confirm I am being refunded and will not be charged anything at all for this, since this was supposed to be a free trial. Thank you.

Bonjour, je ne comprends pas pourquoi les vidéos étaient rémunérées 24$ et maintenant 2,40$ !!!!Adobe les vends 169€ ou 63€ ! Et nous ont touche 2,40$... C'est inadmissible une rémunération si basse.... Cela donne envie de tout supprimer. J'aimerai donc savoir pourquoi cela a étais changé ? Sans avertir les contributeurs clairement...Les rémunérations vont-elles être améliorées dans l'avenir ou non ? C'est quand même pas une belle pratique, les autres banques rémunèrent bien mieux maintenant qu'il y a l'ia.... 

Thats a picture taken by me and when I upload...  Adobe says:  During our review, we found that it contains elements that appear to be protected by intellectual property (IP) laws, so we can't accept it into our collection. Elements protected by IP may appear in the image or in the description, title, and/or keywords.

I'm considering cancelling (or pausing if allowed) my subscription to Adobe Stock, but if I do will I still be able to use my accumulated credits until done?

Hiwanted to know if there is a way to know the ip address of the system from where the an image was downloaded using my adobe stock account.

I am creating a logo for a small business that will not be licensing or trademarking their logo. I would like to use adobe stock image as part of their logo such as an image of bread. Can I use these images altered or unaltered as part of the logo design. I realize this logo might not be completely unique and that is ok. This is not a corporation it is a small bread business. There are million of logo references, can I use these and just switch out the Company Name and tag and use it as their logo? If not why are they there? This is very confusing. What is the Point. The client is not looking for copyright rights they are looking for a logo they can put on the bread and business cards for their small business. Is this, OK?   Can I use a bread image as is and incorporate it into the Logo if the logo is not going to be licened or trademarked? Can I use a bread image alter it slightly and incorporate it into the Logo if the logo is not going to be licened or trademarked?? Is it Ok

Neues Popup-Fenster für BibliothekHey Adobe, was habt ihr euch dabei gedacht? Diese neue Funktion ist mir sehr negativ aufgefallen. Das Popup ist einfach sehr störend und behindert den effektiven Workflow. Das Fensters jedesmal zu Schließen ist so ermüdend. Das sind unnötige Klicks, die ich nun ausführen muss. Ein flüssiges Arbeiten und "Sammeln" von möglichen Bildern ist dadurch sehr erschwert.Außerdem überlagert das Bibliotheks-Popup vollständig die Seitennavigation, um weitere Ergebnisse der Suche anzuzeigen. Auch hier muss zunächst die Bibliothek geschlossen werden.Ebenfalls ist die Größe derart überdimensioniert, dass bei einer kleineren Monitorauflösung nur noch zwei Zeilen der Bildsuche angezeigt werden. Grundsätzlich ist die Idee, die Bibliothek bei der Suche "parat" zu haben schon gut, aber man sollte das Fenster minimieren können und bei Bedarf erst wieder einblenden. So wie es jetzt ist, stört es einfach nur. Bitte überarbeitet das so, dass man es gescheit nut

Hello! As my title says, I forgot to label some images as AI (I have a strict workflow, but somehow I skipped that step). I noticed this after 4 days of approval of those images.When I noticed this, I deleted the whole collection (the unlabeled as AI generated).But as the images were around out there for 4 days, do I need to do something more? I strongly want to comply with all the polices.Thanks!