Questions

Can i get my money back when i cancel Adobe Stock subscription if i havent used the programs?  Sincerely

HelloI normally licence photos and assumed each standard download is 1 credit.In the process of downloading I overlooked that this image is for 67 credits. It is picture #336181335How can I get a refund? It is a bit misleading and feels like having fallen in a trap, as often one clicks instictively where and how is used to most often.Many thanks for any support.

I licensed an image by mistake file 553318191 and not sure if its possible to return it? I tried the online chat facility which didnt work and was asked if I wanted to cancel my entire account.  Any suggestions?

hello, can someone help me to cancel the adobe stock without paying penalty if I didnt know i got it. I didn use that and just discovered that i have been paying for that for already 4 months.. I want to cancel that. thank you advance for any help

When trying to access Adobe Stock through Photoshop Elements 2024, I get the message "We're unable to process your request.  Please try again later."  I have tried uninstalling and reinstalling Photoshop Elements 2024, the issue persists.  I see where others have had the issues and it corrected itself.  I have been trying to use Adobe Stock for over a month and it continuously fails.

I am new to Adobe apps. I have a license for the suite (educational). I went to acquire a template from Adobe Stock. It clearly states that licensing is covered by my plan. However, when I select "License", the cursor just spins interminably.

Hello,I purchased fotolia photos more than 10 years ago and did not make the synchronisation to adobe account, so I don't have access to the licenses. I don't have my fotolia login and password.I wrote an email to support service a week ago and the only response I get was that the case is closed. I answered that I don't understand why it is closed because I did not get any answer to get my licences back.I saw a link given recently to this page https://helpx.adobe.com/contact.html but I don't see the chat link.Please tell me how to get my licenses back.Thanks,Alexandra

I am a contributor of Adobe Stock  Market . I am getting demotivated since my several designs haven’t  been reviewed for the last 2 months. So, I want all my designs get reviewed immediately. In future I will upload thousands of designs. Thank you. 

nu är det 3:e gången jag försöker avsluta:Adobe Stock - 10 bilder i månaden (årlig)årsplan, månadsbetalninghur får man ett avslut

Hi!Today, I noticed a transaction from my bank account to Adobe and discovered that I had a subscription. I canceled it, but I don't understand how to request a refund. The Adobe chat isn't helpful. It only says, "If you have recently requested a refund, please allow 24-48 hours for the refund to process." So How do I REQUEST a refund? Where should I do it and what steps should I take?

Hello friend, I unfortunately  spent 8 adobe credits to acquire what i thought was a template to create a custom three dimensional spinning logo but it's just a video, im not sure why it's not a template for 8 freaking credits but i need your help please, is there anyway you can help me find a ae or PR template that will allow me to create rotating 3d logo videos and possibly refund me some of those credits please, 8 is so much.file #385947854

Hi. I understand that I cannot use Youtube or vimeo to publish an adobe stock video link for embedding in my wordpress page, but does adobe have an option to "serve" a stock video link to my page in the way that Youtube does? Placing the actual video file in the wordpress library, even when optimized aggressively, produces a slow result of marginal quality. Looking for a better way. Thank you.

So, if I download an image using my free trial credit, can I use it on a youtube video? The standard licensing terms seems so vague regarding the usage of it in youtube, as they say there's no view limit for social media, but also stating a 500,000 views on certain uses, so what is it regarding youtube? 

Hey everyone, I'm not sure how to proceed with this situation. I am a generative AI contributor to Adobe Stock, started a few months ago.  I have a very small portfolio - only 120 photorealistic assets, aiming for quality and not for quantity. I carefully edit each image (sometimes for 1-2 hours) and my approval rates are very very high. I work as a graphic designer and I don't upload images that I wouldn't happily use in my own designs, quality-wise. Also, I do my research before generating anything, making sure the niche that I'm aiming for is not oversaturated already.  Today I found out that someone took the image I generated and made a few minimal variations to it, then uploaded them to Adobe Stock. I know for sure that the variations were based on the image I generated, that person even used my prompt as an image title.  I don't know if I'm in the position to get upset about someone using my prompt and making variations. I personally wouldn't do

Hello,I would like to return the following image: 76914863.I accidentally licensed this image with the wrong account. Best regards!

I downloaded a text effect that said it's editable but after opening it in Adobe Illustrator I find that it's not actually editable. I tried to use the 'Report' button but I can only report it for "Copyright Infringement" or "Contains the names of people"

Am I able to buy an extended licence on a free trial of adobe stock?

Help me, so I can start with stock photos

I have been paying for the adobe pro feature for about 8 months now. At first it was working but for the past 5 months I have not been able to access this feature anymore but am still paying 21.64 every month for it. I have two emails signed up with adobe and have checked both numerous times and neither of them allow me to access the adobe pro feature. I have tried contacting adobe through multiple avenues but still get no where I do not need anymore money taken out of my account for a feature that I cannot access!

HiI ordered 5 credits today on stock.adobe.com, paying with card. I have recieved my credits and a mail to confirm my order.But I can't find my order in my account or the invoice. Not even if I click on the link in the order confirmation email.I ordered the credits loggin with my email address. But just to be sure I have logged in with my collegue's address as well, but it is still empty.I need to print my invoice so I would be grateful to be guided how to solve this problem.Regards/Malin

Hi,I recently started contributing to the Adobe stock library and I have noticed that my contributions are only available in the US market.Does anyone know how to make my content available worldwide or in certain market places? Thank youYousuf

I can't reach the adobe stoke page  

bonjour je suis facturée tous les mois de 50€ par adobe sur mon compte alors que je n'ai pas de licence adobe. etant etudiante cela est urgent ! comment contacter un service adobe pour arreter ca ? impossible de résoudre le problème en lisant leur blog...

Hi there, I downloaded an item today that I shouldn't have (blush). I can't find a way to return/unlicense it. I didn't download it. It's just sitting in my library. Can anyone point me in the right direction? 

Dear Adobe Message Board Admin, I hope you are doing well. I’m writing to express my disappointment regarding the recent issues with my account. I accidentally activated the yearly stock plan at some point and have now just had to pay the annual cancellation fee, which I did not intend to incur. I only ever intended to pay for one month of service.  Additionally, I have been billed multiple times beyond the first month, which is quite frustrating. Given these circumstances, I would like to request a full refund for the charges after the first month, as well as the cancellation fee. This has cost me hundreds of dollars for services I did not intend to have, or have not utlized.  I appreciate your prompt attention to this matter and hope to resolve it soon. Thank you.