Questions

I PAID FOR and downloaded a YouTube subscribe video (AdobeStock_1497327233.mov) that featured a transparent background, but now the file on my hard drive is no longer able to import to my video projects even though the file shows in my internal, offline Finder searches. ??? I went to the AdobeStock website and found the file in my download history, but it will not download, saying it’s no longer available. ???  Is this to say Adobe hobbled my file so that I cannot use it anymore??? 

I still cannot believe there is no reporting feature. Obviously this is done on purpose since users have been requesting it since the second AI image generation was launched. Proof: SynthID.https://stock.adobe.com/images/close-up-of-bristlenose-pleco-fish-on-gravel/1849161313As well as this user's ENTIRE database. It shows up for me despite explicitly excluding AI-generated assets. SMH

Checking back in as the human report button since one STILL does not exist for the everlasting problem of reporting unlabeled AI Assets. I have found 3 accounts that are all posting isolated .pngs. I am not saying 100% of their unmarked assets are AI, but 100% of the ones that I have checked (10+ on each account) all have come back as AI images, which I suspected initially. Animals are still obvious. Everything is in this weird uncanny valley blend of 3D/CGI + Photorealism. If necessary I can link the individual assets that are unmarked AI but I highly recommend just taking a look at these accounts.. ​@Contributor1  I do not have all day to do what could be someone’s actual job. Or the job of a simple button.  Edit: Added 4 more accounts for a total of 7… I am starting to pick up that there may be a pattern in the simple account names and what they upload. There is a large amount of overlapping material (golden retrievers, hot dogs, pigs, etc.) I have seen a couple images that are bord

I accidentally clicked on "download" on a premium image while inspecting my search results. Can someone help me refund this? I have already deleted the file, and it has not and will not be used in any project. I reached out to support but they could only offer 5 credits, and i was deducted 60x credits for an image i will never use. Thank you!! 

Since nothing was done the last time I reported these and they still show up in search results with AI turned OFF, here they are again with new additions. What are you doing, Adobe? Where is the Report AI button? Are the small profits made off this really worth poisoning the entire database? I'm talking about these users’ ENTIRE galleries, not just the examples. They all have similar usernames and unmarked completely AI-generated galleries. Would almost think y’all planted these yourselves.https://stock.adobe.com/es/contributor/213177879/rowenaExample: https://stock.adobe.com/es/images/isolated-royal-gramma-fairy-basslet-colorful-marine-fish-swimming-alone-in-the-ocean/1927714257 Doesn’t exist.https://stock.adobe.com/es/contributor/211372845/mehranExample: https://stock.adobe.com/es/images/a-close-up-shot-of-a-royal-gramma-fish-showcasing-its-stunning-and-vivid-coloration-in/684257037 Didn’t even TRY to make it look like something that exists.https://stock.adobe.com/es/contributor/2131

These two artistshttps://stock.adobe.com/uk/contributor/212291746/sweet?load_type=author&prev_url=detailhttps://stock.adobe.com/uk/contributor/213256553/forhad?load_type=author&prev_url=detailhave many assets on adobe stock that are tagged as vector and are in fact raster images.I have downloaded only a couple from each, but it seems most of their images that are sold as vector are actually raster.

There are images that are misleading / inaccurate in what the content is (example: Betsy Ross 13 star circle, but it only has 12 stars), or AI images with inaccuracies (example: American flag with 38 stars). Is there a good way to report these issues, or have warnings that there may be inaccuracies in either design or the description? (I mean, its fine if you really want “1776” surrounded by 12 stars.. but don’t mark it as 13.)

I need to provide proof that AD5BW5.jpg was licensed from Adobe Stock in 2020. We only include images on our website that are licensed from Adobe Stock. Could you confirm that an image with prefix AD will have been licensed from Adobe Stock?

I licensed two powerpoint slide templates.  I thought I was just saving content like I do in Adobe Express but the term “licensed” popped up in blue and I am worried I purchased something through my agency, and I do not have permission to do so.  I was hoping to look at the templates in Powerpoint, so I clicked download--I was not aware that this would license an asset to my agency and wish to undo this.

Hello Adobe Stock Team,For about six months, I have not been able to submit any photos to Adobe Stock.I understand that some of my earlier submissions were rejected, but many of my photos were also accepted. However, since then, my account has not allowed me to submit any new content, and I have not received any explanation for this issue.I believe six months is an unusually long time to be unable to upload new submissions, especially considering that only some of my previous files were rejected.Could you please review my account and let me know why I am unable to submit photos? I would appreciate any information or assistance you can provide.Contributor ID: 213094155Thank you for your time and support.Kind regards,Adi

Hi,I've licensed an image but have realised I actually need the larger resolution file.Would it be possible to cancel or credit my original licence so I can purchase the larger version instead? If there's an upgrade option, I'd be happy to do that.Thanks!R

I found this image while looking for stock images and I would like to report it. Discretion is advised#382334403

i have licensed https://stock.adobe.com/contributor/212821033/NaheeD?asset_id=1918783306very bad and auto trace , looks ai garbage , please check the asset and i need my credits back ​@Contributor1 

AI file opens as a raster image instead of editable vectori have licensed https://stock.adobe.com/contributor/212821033/NaheeD?asset_id=1918783306Spam content , autotracing without proper shapes , check the attached link for internal review, i have also contact the support to refund the credits . i want to know how much time it will take to get my credits back , very bad experience with stock content, very bad vectors in the collection.https://stock.adobe.com/images/ornate-colorful-stained-glass-arabic-lantern-illuminates-space-with/1918781959https://stock.adobe.com/images/three-traditional-arabic-lanterns-display-intricate-geometric-light/1918782278https://stock.adobe.com/images/five-black-stars-with-grunge-texture-and-lines-on-a-white-background-design/1562800616https://stock.adobe.com/images/appealing-illustration-of-fish-and-chips-dishes-featuring-vector-seafood-fried-potatoes-and-dipping-sauce-for-culinary-design/1585099024https://stock.adobe.com/images/vintage-carnival-sign-with-

I downloaded this image: Teal abstract wavy background design element with energy flow, graphic design Stock Vector | Adobe Stock and thought it was going to be a simple process to remove the words. It wasn’t, because it looks like the creator used image trace (paths that are not drawn correctly, etc.) on an existing asset, so the words are part of the actual vector graphic. Why do we get charged crazy amounts of money for a subscription service, when we get stock images that are really poor in quality? 

I have a Creative Cloud license through my work.  I use Adobe Stock regularly primarily for images.  When I tried to download an asset today, I noticed that the interface was different in that it took me to a kind of checkout page once I clicked to download the image.  Some of the images said they were included in the plan and others wanted credits to be able to download when I never had to use credits prior. Then, even if I have an image included in my plan, I get the following error stating I cannot download the selected image.Thanks for your helpCliff

I found an image I would like to report and am wondering if this is the right place to do so. 

How do I stop Adobe Stock images from syncing to my library? I just want to download them to my desktop. The answer to this question no longer works, as I do not see those toggle options when clicking “Manage”. No toggle available to turn off syncing 

Hello,I am a new Adobe Stock contributor and I am looking for advice on how to improve my illustrations.So far, every illustration I have submitted has been rejected for "Quality Issues." Since all of my submissions received the same rejection reason, I suspect there may be a common technical issue in my workflow or drawing style that I am overlooking.My files are:PNG format 2500 × 2500 pixels 300 dpi Created entirely in Procreate Original artwork (not AI-generated)I have attached three rejected illustrations. All three were rejected for the same reason: "Quality Issues."Could you please tell me what common technical issues you notice? I would especially appreciate any advice regarding edges, brushwork, sharpness, rendering, or any other aspects that may not meet Adobe Stock's quality standards.I am eager to learn and improve, so any feedback would be greatly appreciated.If possible, I would appreciate it if you could point out specific areas in the attached illustrations that need imp

Bonjour, Je viens d’acheter un fichier vectoriel de skyline de villes et la qualité est honteuse. Cf  PJ. Cela ressemble à une pale copie de plusieurs skylines re-vectorisé comme un escroc. Merci de me rembourser min crédit et supprimer ce fichier et mieux contrôler les contributions car quand je sais que j’ai des photos à moi qui ont été refusées pour d’autres raisons, je ne conçois pas que vous n’ayez pas banni ce cliché et ses méthodes. 

I was chatting with someone else about this issue and then they referred me to you because apparently we have an Enterprise Teams Plan. We have a multi-user subscription, and recently there was an employee transition over a month ago. As part of that process, our IT department updated the subscription today so it is now associated with my name and email address.I'm not sure what changed, but I am suddenly unable to download images. The system indicates that the following assets were successfully downloaded and that credits were used, but the files never actually download to my computer:#1892227483 #276928017 #254156968To troubleshoot, I have tried multiple browsers and had several coworkers log in using accounts that share the same credit pool. They were also unable to download the images.I was able to download images successfully on June 17, but since then I have not been able to download any assets. We have tested several different images to rule out an issue with a specific file, an

Image AdobeStock_2013091340.svg is raster, not vector. I’d like my credit refunded and for you to please check the other images in this series to guarantee they aren’t raster as well. 

While testing InDesign, an Adobe Stock subscription was activated (I don’t know why). I am not interested in this subscription and have not downloaded any assets at all (exactly 0 downloads).However, I am unable to cancel or remove the subscription, and I cannot find a way to contact a support representative. Does Adobe provide an email address or a contact form for customer support? If so, could you please direct me to it?Thank you for your assistance. Grzegorz

The following photographs are rejected for quality issues. Please help me identify the issues .