Questions

Does anyone else using Google Chrome have massive issues trying to access their stock library?  I can view it, but scrolling through, trying to open older graphics to download or even just the hover over download options are a constant painful glitch / bug and makes it almost impossible to access older files to re-download etc. 

I’m at a loss as to why these photos were not accepted. I have a well-established portfolio of travel photography, and similar images have been accepted on other stock sites without any issues.Adobe’s rejection reason was simply “Quality Issues.” The photo below is a typical travel illustrative content, shot on mirrorless full frame, minimal post-processing:  Carved pātaka storehouse and palisade, Te Parapara Garden, New ZealandOk, this photo was processed as HDR to bring back the shadows. There is a bit of grain going on in the rocky part of the mountain, but I wouldn’t think this to be a reason for rejection: Car approaching Mount Ngāuruhoe on the Desert Road at dusk, New ZealandThese mountain parrots are quite rare, so I was very happy to get this shot in the wild. The bird’s eye and feathers look sharp to me. The background blur cannot be avoided: Kea close-up on rocky summit near Mount Luxmore, Kepler Track, New Zealand I am open to constructive critique. Just trying understand wh

Hi everyone,We never migrated our Fotolia account to Adobe Stock back in 2018.Is there still a way to get the license/download history for some images we licensed from Fotolia account?When we try to log in on fotolia.com i’m automatically redirected to Adobe Stock and the old migration process no longer works.Any advice?Thank you! 

I am expressing my severe frustration with a recent change to the Adobe Stock browsing experience.Currently, when I click on an image simply to inspect it or take a closer look, the site automatically redirects me to the Studio page. This forced redirect is completely breaking my workflow.Because of this, I can no longer access the standard image details page. This means I have lost the ability to do basic, essential tasks like:Clicking to search for similar images.Clicking on the contributor's name to browse the same artist's portfolio.This is a ridiculous and highly disruptive design choice. When I click on an asset, my goal is to inspect that specific image and explore related content—not to be pushed into the Studio interface against my will. It makes finding and sourcing the right images incredibly difficult and frustrating and making me question using Adobe Stock.

I used to be able to right click on an image in Adobe Stock to download a comp image which had the image number in the filename. Now, I am unable to even click and download a comp image. How can we do this with the new AI Studio window that comes up when I click on an image now?

Dear Adobe Stock Review Team,I am writing to respectfully request a re-review of my recently submitted assets , which were rejected under the quality standards category.These submissions consist of specialized geometric patterns, seamless textures, and surface design materials . I would like to highlight that these assets are specifically designed as functional production materials for creative professionals such as graphic designers, textile artists, and 3D modellers who require precise, repetitive tiles and high-contrast surface maps for their daily workflows.While I understand the visual standards applied by the automated and manual review processes, these files are technical assets created to serve immediate commercial and utility needs in surface design.Could you please have a senior moderator perform a manual review on these files? I believe they bring valuable diversity and practical utility to the Adobe Stock catalog.Thank you for your time, consideration, and continued support

I make botanical clipart for stock. Wreaths, pine borders, mistletoe, juniper. Every one has to ship as a PNG with a genuinely transparent background, and cutting them out used to be the worst part of the day. I tried the usual chain: the web tools, then rembg locally with u2net, then BiRefNet, then RMBG. They all failed the same way. A wreath is a ring, and inside the ring there's background that has to go — what I kept getting was a haze in there instead. Not opaque, not clear, a grey-blue smear that looked fine as a thumbnail and looked awful the moment a customer dropped it on a colored card. Pine needles came out as mush. Thin stems vanished, or came back with a colored rim baked in that no amount of levels would remove. Then I looked at what those tools actually do, and it stopped being mysterious. **rembg feeds BiRefNet a 1024×1024 copy of your image, gets a 1024×1024 mask back, and scales that mask up with LANCZOS to your original size.** On a 4096×4096 render that's a 4× upsca

Bonjour.Je commence à avoir de sérieux problèmes avec les fichiers vectoriels recherchés et téléchargés depuis AdobeStock.Les fichiers sont de piètre qualité par rapport à avant. On se retrouve avec des fichiers généré par IA qui ont été vectorisé ‘’à la rache’’ , considéré comme fichier fait par un utilisateur (donc trompeur) et on se retrouve avec des fichiers comme celui là : 1996584424, 2061766440 ou 2114808533.Il y en a de plus en plus. On ne peut rien récupérer et rien faire dans ce fichier. C’est une bouillie sans nom ! Il y en a de plus en plus et ça fait perdre un temps pas possible !On se sent floué ! [Moved to Stock by a moderator］

Seit heute öffnet sich beim Klick auf ein Bild im Suchergebnis AI Studio.Ich will aber nur eine ganz normale Bildsuche durchführen, wie früher.Ich brauche die Option, weitere Bilder einer Serie angezeigt zu bekommen etc.Wie geht das jetzt?So kann ich mit AdobeStock nicht mehr arbeiten!Ich muss Bilder finden und nicht bearbeiten, dass mache ich in Photoshop.

I downloaded AdobeStock_538890993_Video_HD_Preview earlier this month. And now I would like to download the 4K version, which I cannot find anymore as the video looks to be missing. Is there any way to download it after all?

I've licensed an Adobe Stock vector (File# 399343242), but thus far, I am unable to remove the black checkered background in Photoshop or Illustrator. Is this file faulty somehow or am I missing something? Any help would be appreciated!

I shouldn’t have to post on a forum to get this resolved, especially with the rise of Ai and how many times I run into this issue.Anyway, an asset I downloaded from Adobe Stock was listed as an SVG and is not. It is a pixelated rasterized image. File 2061700400Please remove this asset, refund the credit and add a feature on the site to report for this exact issue, instead of just copyright infringement.

2061136146 Is listed under the Vector Files but it is a jpg inside an .ai Illustrator file. 

Whether it’s a poorly traced or GenAI, it is unusable as a vector and must be removed or flagged.https://stock.adobe.com/images/scenic-autumn-forest-path-with-falling-orange-leaves-a-beautiful-vector-illustration-for-a-fall-season-background/1668574785 

Can I use Adobe Stock images labeled 'Editorial Use Only' in a published policy research report from a think tank NGO? The report is our own institutional research output, distributed publicly. 

"Es liegt ein Problem mit Ihren Zahlungsdetails vor. Aktualisieren Sie Ihre Zahlungsinformationen." Das hatte mich sehr gewundert, da sich bis heute nichts verändert hat, keine Kontoänderung, Änderung der Anschrift oder des Namens, auch ist meine Debitkarte (Zahlungsweise per Lastschrift ist ausgewählt) nicht abgelaufen und funktioniert ordnungsgemäß. Auch diese wurde mir zwischenzeitlich nicht neu ausgestellt. Dennoch habe ich dieses Problem.  Beim vorgeschlagenen Button "Zahlung aktualisieren" öffnet sich ein Fenster mit der Meldung: "Es liegt ein Problem mit Ihrer Zahlung vor. Aktualisieren Sie Ihre Abrechnungsinformationen, damit es zu keinen Unterbrechungen bei Ihrem Dienst kommt." Egal was ich ändere (und viele Möglichkeiten gibt es nicht) - es tut ändert sich nichts. 

Hello, for the past few months a lot of the vector assets i have downloaded are unueaseble for my professional work. They are clearly ai generated (or just VERY poor quality), but not flagged as such, so i can’t filter them out. Even in the preview i can’t spot this, but after downloading the paths are messy, everything is merged together, so i can’t edit them like i want. This feels like a huge waste of time. Sometimes it is so bad that i can’t even find a man made illustration for a certain general topic. As suggested many times there should be a report option for this. I contacted the support chat and they suggested i post the assets here, as i have a very long list i will just start with my most recent downloads.#1957485896#1968842490#1957487115#1971484829#1940463627#1660034431#1637673717#1939741038#1949048879

https://stock.adobe.com/images/vineyard-workers-harvesting-grapes-in-summer/2059988361This vector illustration seems AI-generated, despite of not have been labeled as such, despite of my search filters.The edges of the elements are not clear or defined, shapes are generally messy and unprofessional, the background elements do not exist and removing foreground elements only creates holes in the background.As such, the file is unusable professionally.I ask for removal of this file from Adobe Stock and potential banning of the uploader. When removing elements there is nothing behind them so no one human created this file 

Dear all,apologies if this has been solved before, I haven't seen it. We have accumulated a number of stock credits via the subscription that adds 25 credits a month. We do not need the subscription on that account any more and cancelled it. What will happen to our credits, will they remain usable for purchases until the amount is depleted?Kind regardsBSG

The vector for stock id#1944462845 is horrendous once purchased. Th vector is all blurred together and up-close details are bad even though it should be simple shapes such as circles for the eyes.

I need a refund please

This happens in Safari, but not Google Chrome.Clicking on a stock item from the filter search results used to open the details of the item and preview.  Now it opens an “AI Studio” (whatever the f that is - I have no interest).Does anybody know how to stop this happening in Safari?  Obviously the work around is use Chrome instead, but it’s irritating.

I downloaded an ‘editable stroke’ file. It is not editable. It removes a download from my licence. Download number is: #2104595918 and by contributor ‘Peace’. Anyone got some advice?