Questions

I design horizontal banners and I need to preview them at the correct crop to decide whether or not to license an image. All of  sudden that is no longer possible. AI Studio is a poor substitute for this simple functionality.

Hallo Zusammen,ich habe versehentlich ein Premiumbild gekauft und möchte es gerne zurückgeben bzw. stornieren. Gibt es aus Kulanzgründen die Möglichkeit einer Rückerstattung bzw. einer Stornierung?#1949067946Datum des Kaufs: 2026.04.16Vielen Dank

How do I report inappropriate images? Image #307044448 is really inappropriate, as well as the other images with those models are upsetting. I don't know any woman who would pose with a child like that in her underwear. 

I downloaded two different wallpapers https://stock.adobe.com/search/images?k=cash%2525252Bwallpaper&asset_id=126015203 and when I try to import them into Photoshop, they claim the app doesn't support the printing of banknotes. Then why offer them in Stock without at least a warning? This is super frustrating.

I am using adobe cc subcription and today face an issue with content that has been in adobe portfolio as vector once i download the asset to use in my project it show's in illustrator as raster based , how adobe review team check the asset before approval i have donwload 2 assets that are in ai, eps file format on adobe but once i opend it;s showing raster not a vector here is the link of both assets : https://stock.adobe.com/images/vibrant-red-dragon-soars-through-clouds-in-ancient-mythological/1849476189 https://stock.adobe.com/images/tree-roots-forming-heart-shape-symbolizing-love-and-nature-on-white-background/1885266642 

Unsere Credits sind am 01.01.2026 auf 0 gesetzt worden.01.01.24 - 01.04.26 = 28 Monate x 40 Credits angekauft = 1.120 CreditsIm Zeitraum vom 01.01.2024 bis 01.04.2026 wurden 708 Credits verbraucht.Aktuell werden nur 117 Credits angezeigt.Können die restlichen Credits mit Stand 31.12.2025 wiederhergestellt werden?Vielen Dank für die Unterstützung.

User: Александр Марченко Man piloting a drone : #1111212684Container ship loading and unloading in cargo port : #901177909Person using tablet in a green field: #831352677Geodesic dome glamping in the forest at dusk with lights on: #1018267969Aerial view of a nuclear power plant with cooling towers emitting steam: #854782645Cargo ship entering port at sunset: #831354624Worker observing wind turbines at sea: #8031356216Woman hitchhiking on a forest road: #831341428This is not even all of them. I just do not want to do unpaid work for Adobe.I also want to point out a major flaw in this process. When I uploaded previews of these images to the AI checkers linked by a community member in an outline for reporting mislabeled AI images, EVERY SINGLE ONE of them failed to recognize the images as AI. It was only after I downloaded the LICENSED IMAGES and uploaded them to the AI checker, which directly gives these creators compensation. I was able to identify every preview as AI EASILY, just by se

I once registered an account with Adobe Stock Contributor as a seller. But about a year ago, the company that operated this email service simply shut it down, and now I can't access my email. As a result, I can't use my account on other computers because I need to enter a verification code sent to my email. To add an additional email address, I have to enter this code again. Is there a way to resolve this issue? Is there a way to resolve the issue privately, providing all the necessary proof? Or is it possible to receive this verification code on my phone instead of by email?

absolutely atrocious ai art being pushed on my search despite opting out of it in my settings. the slop that is being put out there is so badly done its nearly laughable how they charge so much money for this service. i’ve seen art in preschools more sensical than this pile of lines

I'm getting a TON of rejections of what I think are pretty good AI generated images for "Quality Issues". I understand the ones that are "Similar in library" because how many of the same image do you need, but there's no reason for all of these to be getting hit with quality rejections.Do you agree?Here are a couple of examples:https://www.dropbox.com/scl/fi/3zbif3btm4af08yvsj96y/001_colorful-plant-forward-lunch-bowls-on-natural-table.jpeg?rlkey=t7w9zimenhvsbrhj3jx0fd7md&dl=0 https://www.dropbox.com/scl/fi/lt6imaqexu80w17z6pqdl/002_neatly-arranged-pantry-shelves-with-jars-baskets-and-staple-foods.jpeg?rlkey=4gvsp1v2l1gtubrgbv8yjivjb&dl=0

Please explain why I keep getting “Quality Issues” if I’m using your tools,  Firefly, Photoshop and Lightroom. It’s no fun if your programs don’t produce the QUALITY necessary  for Stock and commercial use. You need to EXPLAIN what and why my image is not accepted so in the future I can produce acceptable submissions. Otherwise what am I paying for? And going to the community for explanations is not really helpful. As they don’t have a clear answer. and you can’t upload the full sized file. You need much better feedback than just saying Quality Issues etc. 

Searching Adobe Stock is extremely frustrating! I shouldn’t have to spend HOURS looking for photos and images. I’m finding it really difficult to narrow down results in Adobe Stock when I’m looking for very specific compositions (like side angle, over-the-shoulder, or device-focused shots).Are there specific keywords or search strategies that actually help refine results? The filters are of little to no use. For example, if I exclude all people, 40% of the results still show people in them. Also, does Adobe Stock support any kind of Boolean operators or advanced search syntax (like using +, AND/OR, etc.) to make searches more precise?Any additional insight is greatly appreciated! TIA!

I routinely find images that are clearly generated by AI image generators, but there is no indication in the description that they are. Generally it's missing fingers, or lighting or something else that gives it away, but my concern is that Adobe's team is not filtering all of these images well enough. I definitely see value in AI images, but I don't want to be downloading something that I think is a real image, when it is not. This is misleading at the least.    Example https://stock.adobe.com/images/santa-cooking/550542006?prev_url=detail

Started a free trial, but quickly found that most images are AI generated, not real photos, so I canceled.  If I  wanted AI images instead of real photos I can create them myself with my own tools without paying Adobe Stock $30 per month. Very disappointing.  I expected more from Adobe.

1923665310 is not a vector as advertised. 

Hello,I mistakenly download a image  (image ID: #1870201887), can I please get the credit refunded? thank you very much.

Hola, quisiera pedir orientación sobre una compra accidental en Adobe Stock.Hoy a las 2:54 AM compré por error la imagen AdobeStock_123254108, ya que pensé que estaba incluida dentro del plan mensual de Adobe Stock que ya pago actualmente.La descargué bajo esa suposición, pero me di cuenta de que había sido un cargo adicional hasta que recibí el correo de confirmación de compra.Intenté contactar a soporte el mismo día en cuanto lo noté, pero no había agentes disponibles.¿Alguien ha pasado por una situación similar y ha logrado que se revise o reembolse la compra?Agradecería mucho cualquier orientación sobre la mejor forma de proceder.¡Gracias!

Good morning, we had about 260 credits on our Adobe Stock account, and they were suddenly removed.

I have had several audio assets flagged for copyright claims on YouTube. Often times, these claims are being initiated by Adobe's partners (i.e. Epidemic Sound) I've disputed these with YouTube and put in the asset license in the dispute but the partners don't remove the claim and we have to wait 30 days for it to be removed. In the meantime, YouTube appears to be holding back putting these videos in searches because our views are down on all the videos that have claims.  The problem is that once you submit the dispute, there is no other recourse in YouTube I think Adobe needs to clear things up with their partners and with YouTube to prevent this from continually happening. Considering how many people use Adobe products to produce YouTube content, this should be a no brainer. If anyone has any other work around for this issue, I'd love to hear it.

Adobe promised me to give unlimited access for generating Ai image and video if i buy Adobe Firefly Pro Plus membership / subscription , but only in three days i am asked to pay again for i have paid already and my services has been stopped

Cancel my account immediately. I’m being charged nearly $100 for Photoshop plus my £70 subscription, including an unauthorized £19.99. Fix this now or I will dispute charges via my bank and report to consumer protection.

When I download stock graphics, half the time it is an editable graphic but the other half, it is simply an image. They are listed/descripted/labeled the exact same in Stock. It is a waste of money.  For example, I downloade  File #:  1938249495 expecting to easily pull out one of the icons, but it’s an image so I’ll need to image trace, etc. to have it usable. For comparison, File #:  201379547 when downloaded is fully editable graphics. Am I doing something wrong or is this yet another Adobe issue to continuously deal with?

Can a Stock extended licensed image, with a company unlimited plan, be transfered to a customer that does not have a Stock plan?I read Adobe Stock Additional Terms, and 6.A.3 states “transfer your license to your client via enforceable written agreement”. I would like more details of this statement, specifically if the the client needs a stock plan.TIA

I recently uploaded a video using Adobe Stock audio to YouTube and received a copyright claim.  This is nothing new, as I have always been able to follow the procedure to dispute the claim and it gets cleared shortly after providing the license code.  However, this time, after the copyright owner reviewed my claim, they “decided that their copyright claim is still valid.”  The name that they provided for the copyrighted content isn’t even the name of the file I used in the video.  How do I further appeal this process without the risk of getting a copyright strike on my account?