Questions

Hello,  when I want to embed an image in text, it does not work when i export

This is just an FYI - I noticed this yesterday and sent a chat via support and it continues today. I am not sure my support request went through, so I am sending it again. I have tried both FireFox and Chrome and both will not allow me to access the web app due to security certificate issues. FireFox:Did Not Connect: Potential Security IssueFirefox detected a potential security threat and did not continue to express.adobe.com because this website requires a secure connection.What can you do about it?express.adobe.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem. Chrome:Access to express.adobe.com was deniedYou don't have authorization to view this page.HTTP ERROR 403

I am not sure how this happened. I have two separate Adobe accounts, one is through my work and one is a personal account. The other day I needed to do some work on a personal project and logged out of my work account. Today I logged out of my personal account to access files I have on my work account, logos, fonts, brand swatches, etc.. and the only thing in my work library is my personal library. All of my work files are gone! Please help, it took me forever to build this library. Does anyone know how this happened and can I retrieve my library?macOS Monterey 12.4 Adobe CC 5.8.8.0592

¿Se muestran anuncios por parte de Adobe en las páginas web gratis que podemos crear? / Are ads shown from Adobe in the free webpages that we can create? Muchas gracias / Thank you very much

In Adobe Express I do miss some advanced functionalities like in Premiere Rush for creating videos for several social media platforms.It is a pity, that the brandings created in Adobe Express can´t be used in Premiere Rush and the Adobe Express Schedule is not accessible from Premiere Rush.Adobe Express Schedule hopefully accepts more than one account per platform in the future. In total I see Adobe Express as a great tool for mass content creation for social media. Great work so far!

I can remove the background but it needs tweaking.  When I click customize, it puts the image on a colored background and wants me to choose a size and asks me to click to add next. I want a transparent background and I need to improve the edges.   I see no edit tools that I can use to improve the edges.  I am on an iPad and was hoping to use an Apple Pencil to refine  What am I missing?  I am using the free version.  Perhaps that is the problem?  I guess I can simply save the transparent image and then edit in the Photos app to refine the edge.

Here's an interesting glitch...The animation saves the file in colour (refer to the "gig guide" banner top left cornerBut then when downloading it, it is always black.Only this shape.  Regardless of what colour the banner is saved as. Any thoughts?  

I was excited to build a shared library for my team, but after about two days of playing around to set things up I can no longer get them to pull up in Creative Cloud Express. The library items still show in my other Adobe Desktop apps. I just get an error message that says "We're sorry an error has occured. Try reloading the page." I've tried the advice of clearning the cache and using private/icognito mode with no luck. This would be a great set up for our team if it could work. Any other suggestions?

I am creating my first A5 booklet using Adobe express. When creating the booklet I have resized all the pages to A5 on Adobe Express. I then want all the pages on one PDF so I used their combined pages tool. To do this I first download each page as a PNG onto my Mac and then uploaded them back to Adobe to create one PDF. I have just emailed it all through to the printers, but they said the whole thing is much larger than A5. They are happy to change it for me, but I would love to know where I am going wrong, if anyone can help me? TIA

Hi - I want to know how to correc the alignements of a photo taken by a mobile. In general , when take a close range photo from the mobile, the upper part of the picture looks wider than the lower part. Is there a way to correct this issue by using a simple feature in adobe express please ? thanks a million in advance

Hi, I am trying create several Instagram story posts with the exact same format in terms of alignment, spacing and text size just with different words (see images below). When I copy and paste the new text onto the template, it changes the spacing and alignment of the box. Please let me know if there is anything I can do to troubleshoot this. 

Hallo ihr Lieben,  ich bin CC-Express-Neuling. Ich habe das entsprechende Abo abgeschlossen (30 Tage kostenlos). Ich kann leider dennoch nicht auf die "Premium-Vorlagen" zugreifen. Ich werde sodann immer wieder dazu aufgefordert, ein Abo abzuschließen. Wenn ich dieses allerdings neu abschließen möchte, wird mir gesagt, dass ich das Abo bereits gekauft habe.  Nun bin ich etwas überfordert. Wie komme ich denn nun an die Vorlagen? Für eure Antworten danke ich euch jetzt schon.Liebe GrüßeNina 

En mi membresía, dice que incluye esta aplicación para celular, pero el link que me llega al correo o al celular no cargan correctamente, como puedo proceder para usar esta aplicación.  Quiero ejecutarlo en un Android.   Spark is now Adobe Express https://community.adobe.com/t5/creative-cloud-express/ct-p/ct-adobe-creative-cloud-express

Eu criei uma logo para meu canal no youtube de psicologia e gostaria de saber se esses ícones do Adobe Express são gratuitos para uso comercieal, se eu posso usar eles e receber monetização dos vídeos, fazer publicações em outras as redes sociais. Eu posso utilizar esses icones para ser minha logo que será utilizado em fins comerciais?

I get something incomprehensible instead of a logo when I download      

Can I use the Adobe Express images I've edited (cropped/added wording/applied logo) in a for-sale ebook to accompany my blog articles?

I love the new feature on Adobe Express to add pages now & duplicate them in one project.. however, I just finished my project when the app crashed and when I reloaded it-- the project is now completely gone. Luckily I had already exported what I needed!This is just to bring awareness; save/export your files right away without going to another project.*I'm working on an iPad for reference, app is up to date. 

Restableci contraseña y desaparecieron los proyectos. Como hacemos...?

Hi, I'm new to Adobe Express and wondering why I am unable to connect to my Facebook profile page? It's asking me to connect to a Facebook "Page" and I want to connect/post to my profile page. If it's not an available feature, I'll have to find one that is. Any help is apprecaited. Thank you! Jeanne

As soon as you click on the + for a highlight on a title block, you are prompted to refresh the window.Cache and different browsers were tried and always the same result.

Hi all, Hoping someone can help me here. We have a Facebook Business page and profile. My husband and I are both admins on the page and have been for a long time. The FB page is linked to our Instagram page and I've given myself and my husband all privileges (User roles) I can think find for managing the IG account. I can connect our FB business page to Adobe Express using my FB login or my husband's, but neither of them will connect to Instagram, even though it's connected on Business Facebook and everywhere else I can think of. Anyone else having this issue? I was so excited to discover this scheduling feature and Adobe Express in general, but I'm super frustrated that I can't figure this out and there's no real-time chat feature for help, neither in Adobe nor Facebook/Instagram/Meta.

I need to understand why images imported into a Spark project have very poor image resolution when previewing on an iPad tablet.I create the Spark project in the creative cloud express desktop application, and use photoshop to format and crop images for import into my the structure. After applying the glideshow effect, I publish the project then copy the link. I preview it on desktop and send the link to preview it on a tablet and phone.  The resolution of images have a reasonable quality on desktop and in horizontal orientation on a phone but are unacceptable when viewing on a tablet (vertical and horizontal) and in vertical on a phone.I'd appreciate guidance on how to resolve this issue. 

Hi. I really love the new Creative Cloud Express, but i have a problem with the quality of the exported files.  I have a layer with a PNG in high quality. And a logo also in PNG. In the editor everything looks perfect but when I export to JPG or PNG, it looks terrible. Saw teeth and low quality. In CANVA I use the same assets and it looks sharp. What is the problem? This is the document. 

I want to connect the Content Scheduler to both a LinkedIn personal page AND a LinkedIn business/company page.Is this possible? Or do I really have to pick one or the other?TIA.

Hello Everyone, I designed a promo flyer and when I download the PDF and print, it is not scaled properly. The flyer prints within the standard card stock leaving a huge white border from the card stock. Where is the setting in AE to make it 8.5 x 11 inches please? Thanks!Andy