Questions

We made the purchase of our adobe acrobat pro for companies for 3 users, at the beginning it let us enter but we did not know why it did not let us request electronic signatures from other people, it kept loading or blank and did not let us move forward, after contacting Adobe and from them tell us that they would look at the issue, everything got worse, now we cannot do any action since it tells us that there is a problem with the internal server and it does not let us access, we have already contacted Adobe on 4 occasions and they still have not solved the problem We don't know what else to do or if we should cancel the subscription and go to another application   [Moderator moved the thread from Enterprise & Teams to the correct forum]

I got the Adobe acrobat sign-in email, but I cannot sign-in the link because after putting my ID and password I just got the following message: "Please accept the Adobe Acrobat Sign invitation previously emailed to you. If you have questions, contact your account administrator."Please let me know for the administrator how to send the Adobe Acrobat Sign invitation again. 

Just curious, what happens to documents sent for signature and that user account is deleted before receiving the signed documents? We had a user leave the company and wondered what happens if they had documents out for signature.  Any info would be greatly appreciated!

Even we log in by admin account, we still not avaliable to get the below function in our screen. 

We have a new hire packet that includes different forms for signature. How do I set them up to download individually once it's complete?

How to place form-fields in a document using REST API | Adobe Sign Use the v6 Rest Api  

How can I add Signture Field at the end of document with v6 apiIf the page is full of content , how can i set to put the Signture Field in the new page 

Hello, Recently I have been having an issue when trying to send an adobe pdf file to an email. I will push submit and it will bring a pop up and have the recipients address and my email address with the subject and file attached. But when I push submit the recipient will not get the email at all. It doesn't pop up in any of my folders in my gmail account. Has anyone else had this issue and know how to fix? Thanks

Hi, I am testing a fillable template on adobe sign.  Suddenly,  when completing the sender prefill portion, the program keeps redirecting me back to a previously completed sender prefill field.  Then, it will not allow me to continue with the remainder of the sender prefill fields. So far, I have done the following, to no avail:edited the problem fielddeleted and re-created the problem fieldre-created the problem field without any conditions, and made sure no other fields are dependent on it for conditionssigned out and signed back in Can anyone please offer some suggestions? Thanks, Lindsey

In Adobe Sign templates is there a way to link 2 drop down list so if a signer selects from one drop down list another list will select information based on the first drop down list. I want to be able to align 2 drop down list that have different wording in each basicsally drop down 1 has 3 options that allign with 3 options in drop down 2 and based on what someone selects in drop down 1 the options will change in drop down 2.  Thanks Rachel 

this is not working on adobe plz fix this problem 

Hi,I am using adobe stock api. I got access token from adob oauth playground/post man via authorization flow. I am not getting any refresh token. Please help me how can I get a new access token via jvascript (not everytime auhrorization flow).I WANT TO GET ACCESS TOKEN VIA JAVASCRIPT PROGRAMMING.

Hi all, I'd like to create a sign workflow.I'm system admin in our org, and product admin for Adobe Sign.However, when I try to go to "Document cloud" in tool menu, it shows access denied, is there anything missing on my side? Thanks,Jack

Are there any plans to create a Zap (Zapier) so I can connect the data collected in my Adobe Web Forms and signed through Adobe Sign with other business applications?

Can I send the same document to many different, separate, individual signers through Adobe Sign?  Can I send the same document to many different, separate, individual signers through Adobe Sign? I want to send a contract for signature to all the customers of my business--about 400. This would work with many signers of their own individual documents? The mega-sign marketing implies it's for multiple signers of the same doc.

Hello, As you see below, 8 pt is the smallest font size choice when editing agreement template text fields which is still too big for most use cases.  Best regards,

Hi, is it possible to partially complete the form with information and then delegate the form onwards to someone else to sign? The new delegated signee will review and complete missing information and sign the form Is the above possible?

Hi, I have sent out an agreement that has been returned signed. Now I have understood that other people also has to sign. Can I reopen the signed document, add aditional signing fields and send it out to additional signers? Thanks in advanc!/Marcus

Is there a way to add a second person to the email notification events? For instance, when it is sent and when each person signs? Thank you!

I need a document to be sent for signature to 14 people. When I add 10th, there is a message appears that says "Reached maximum number of recipients: 10". How can I send the document to more than 10 people?

I recently shared a PDF to be signed (e-sig feature in Acrobat). Upon recieving the signed document back, I downloaded it. I tried to finish the rest of the fourm, but it stated that I had limited permissions. How can I fix this so I can continue to edit the document?

Documents have been sent by me for signature, but the signers are not receiving the automated email requesting signature.  The emails do not appear to be landing in spam.  I have received the email confirming that the document has been sent for signature, and all looks proper within EchoSign.  Others within my organization are able to send documents for signature without issue.  Suggestions?  Thank you,Mike

I've been using Acrobat Sign app on my iphone for a few years to send a contract to sign.  I sign it first then send for the other person to fill out and sign.  Suddenly, within the last few weeks when I go through the process and finally hit send it comes back with an error stating that the first fillable field (meant for the other person) doesn't have a value as if I'm supposed to fill it out.  It works fine when I send the exact same document via documents.adobe.com.  It just won't send anymore via the app.

Hello, I need to upload my stored signature, but since I created the image file, the upload image option went missing from the signature prompt. Here are the screenshots of my config. Thanks. 

Hello, Support TeamI have a problem with signature field in Adobe Widget. I want a signature field in which user can add signature text, draw signature or can upload signature.But I can only get two option draw or write.I am using REST API for creating the widget.When I create an agreement then all the 4 option. I want to know why last 2 option is not for the widget.Any help would be AppreciatedThank You