Questions

Hello. How do I add a user and group in Adobe sign if i don't have the correct access levels and do not know who the group administrator is? i need to geenrate a key to integrate Adobe sign with Workday.

I have a form with multiple signers. I need to be able to add a date field that will populate automatically with a current date after the last person has signed.How can I do that?

Hello. We have followed the steps to migrate the new Okta Adobe Sign app from echosign.com to the new domain adobesign.com ( (https://helpx.adobe.com/sign/using/echosign-domain-change.html) but no success. Adobe Sign support is telling us now that the Okta Adobe Sign app available in the Okta marketplace is the problem!?   Did Adobe Sign team verify this at all!? Anyone having similar issues? Thanks,

I am trying to get a web form to add a late fee when needed and having trouble. My formula is as follows if ([Date Signed] < [Cut Offa], "100.00","0.00")What i want is it to add $100.00 if the date the doc is signed (Date Signed) is after a pre established Cut off date(Cut Offa). It somewhat works as it adds the $100 regardless of whether the cut off is before or after the signed date. I haveto be missing somethig stupid. Thanks in advance for your help!

Error when trying to send from SharePoint OnlineAdobe Sign login has expired.

Is there a way, without having to redo the envelope, to make corrections to a document/envelope that has already been sent out but not completed/signed? I cannot find that option and it makes it difficult if there is a mistake for us not to be able to make quick adjustments and resend. Also, is there a way to void an existing envelope? Thank you, Andrea

Unable to sign in with code provided x 3 to login email tennmdmph@outlook.com. Therefore unable to download and print document after signing. 

I am experiencing a form formatting issue with the request for signature process. When the Acrobat desktop program is used to request a signature, it causes the form to lose all formating (date, font size, number formats) and all fillable fields turn yellow (during the specify signature phase). We can edit the values in the fields at this point but that is just additional info for the post and not a problem for us. When we upload the form to adobe doc cloud and request a signature; the form formatting remains intact, but no fields are editable. Thats ok we do not need to edit the values at this point but the formatting stays in place which is what we want. So this method works, but why not the desktop process? Whats the difference?I worked with an adobe tech and they concluded that we had to use the cloud to request signatures. I know there are field formatting tags but that seems more advanced than our group of users can handle. and also it works on the cloud. So the pr

I have a form that will have between 3-6 signatories.Signatory 1 - Always needed.Signatory 2 - May or may not be needed. There is a checkbox on the form to indicate whether that signatory is needed.Signatory 3 - May or may not be needed. There is a checkbox on the form to indicate whether that signatory is needed.Signatory 4 - Varies, but within a fixed pool of 3 people (division heads).Signatory 5 - Always needed.Signatory 6 - Always needed.Additionally, each of these people will need to select a radio button and some of them may provide comments into the form.I am Signatory 1 and when everyone else signs, it will come back to me for processing.What's the best way to approach this using Workflow for Signatories 2-4? Would I edit the workflow each time to add/remove Signatories 2-3 and customize Signatory 4? What happens if the workflow changes while a document is still being routed?

it seems each signer can only use the digital signature once on the same document, but there will be personal and corporate certificates through cloud signature (CA based). If an agreement requires both the signature of the relevant person (personal certificate) and the official seal of the company (corporate certificate), How can this be achieved? thanks in advance!

Hi,are there any link / documentation where i can see any constraints or limitations of Adobe Sign for On-Premises SharePoint 2019.Link for compelte features.Thanks 

hello community, One question, how can I send a signature but the person who is going to sign has to log in to sign? Preferably with an Office 365 or Adobe account.

Hello.  We need to publish on our website a web form that allows students AND parents to fill it out and sign it (two signatures).  We don't know who they are so we need to leave this web form open for anyone to fill out, hence we can't use specific email addresses.  Is this possible? 

I receive this note when I start abode sign.  Why? how it's possible to make correction  Request Entity Too LargeThe requested resource/public/adobeIDLoginGpsRedirectdoes not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit.Apache Server at na2.documents.adobe.com Port 443

How can I modify the email addresses of the CC recipients for an active web form? Several members are no longer employed at the institution. Thanks in advance. 

For the past couple of weeks I have been trying to upload documents for signing and keep getting the below error message " We encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again." I have tried different times of the day, different browsers, I have tried in incongnito mode - nothing works! Any ideas anyone?

Hello, I have a form I need to send to every employee in my organization.  The form is for changes in payroll, meaning each recipient needs to receive a slightly different version of the form (reflecting the differences in their individual pay).  I know I can use the Mega Sign function to send out an identical form to many recipients, but is there a way for me to customize the form for each recipient? Thanks!

Is it possible to include the Transaction Number by default to all agreements? i.e. for the Transaction field to appear at the top left of all agreements, either as a field or embeded   We are migrating from a competitor who have this feature and are trying to replicate.  Thanks in advance Jamie   Moving from Using the Community (which is about the forums) to the correct forum... ModTo find a forum for your program please start at https://community.adobe.com/

Hello! I have a 3-page fillable PDF that I'm using as an application for my employer. I would like to use Adobe Sign to send the document for signatures, but when I get the step of "Specify where to fill and sign," it automatically recognizes all of the form fields as required. Is there a way to turn this feature off so I can just nmanually indicate the three spots on the document where I need signatures? 

Hi there,  I was wondering if it is possible to add add "viewed" or "opened" column on "In progress" screen For example something like this: Rather than clicking into each agreement to check its status?

Hi, Where can I add the ID verification in Adobe Sign? And are the signatures qualified? Without having send a pasport or something?

Dear All, When I send a document to sign by picking up my document from a document located on my PC, the "Agreement Name" is replacing by the name of the document. That's good to indicate to signers which document they have to sign.But when I use Sharepoint, by selecting a document and click right "Sending for Signature", the section Agreement Name doesn't change and I can't modify it manually. I would like that "Agreement Name" become the name of my document. Is there a solution for this ? Thanks,Best regards, Julie

Hi All,I want to show Adobe sign widget on my web form which is build in angular js. Is there any way to do it?Regards,Sujeet

Hi there - I am being constantly sent a document that needs e-signing - this automatically goes into my Adobe 'email' account as a file rather than coming through as a traditional email - so I don't see or view it in time - how can I stop this happening? 

Hi there,we have just integrated Adobe Sign in our Dynamics 365 environment and enabled it from a custom entity.However when we go to the send for signature and add recipient the quick create option does not come up and you have to add the email address, save and then edit the details of the person. If I try and send the agreement we then get the error message "Agreement Sending Has Failed. The API caller does not have the permission to execute this operation".I am new to this so this may be obvious to some people but can anyone advise/help with this...