Questions

I've sent out requests to sign a document yesterday but made an error with the template.  I updated the template today.  If the recipient has not done anything, will the newly updated template be the one they see?  Or do I need to resend it?

bonjour à tous,/Hi,j'ai besoin d'etre eclairé sur les questions suivantes:/ I need the answer of these questions:1- Combien d'utilisateurs finaux peuvent utiliser simultanément une licence nommée(NUL) pour envoyer des documents à signer dans la formule Entreprise d'Adobe Sign?How many end users can simultaneously use a named license (NUL) in the Adobe Sign Enterprise plan? 2- Les certificats auto-signés sont-ils pris en compte par la formule Entreprise d'Adobe Sign?Are self-signed certificates taken into account by Adobe Sign's Enterprise plan? merci./Many thanks

I have a document that needed two signatures.  I must have set this up incorrectly because I now have two versions of the document, one with each of the signatures.  Is there a way to combine these?  Or send one for the signature of the second person. Everything seems locked and I can't find the right help page for this. 

Is it possible to route a document for signatures to more than 10 signatories? I am getting a notice that 10 is the limit...

how to cancel a document that has already been signed ?

Hi, Api option is not showing on my account. how i can get Api on my console. 

Can you use Adobe Sign to add the initial document that requires signing AND another document (for informational purposes only) to Adobe Sign without having Adobe Sign forcing you to put a signature on the information only attachment? 

Hello all! Hope you and all you care about are healthy and safe! I am a CPA. I had been using SignatureFlow from CPpaperless for e-signing tax forms. They worked in conjunction with Adobe Sign, but followed the IRS regs requiring special Knowledge Based Authentication before the forms could be signed. They announced that they are ceasing their service on June 30 and I need a replacement. Thought I could do it via Adobe Sign but I can't find how to link a KBA service such as Lexis Nexus to the authentication process. I attached a copy of the IRS rules (in relatively plan english) should someone want to read it. Thanks for your help!

Hello, I have recently been having trouble signing pdfs with my government ID. When i select my credential and click sign it will crash the program.  Troubleshooting steps taken so far are: ReimageInstall: which did not workuninstall and reinstall: that did not work. reimage: that did not work.  someone, please help me! 

Can multiple files be addded to draft in request signatures?I started a request signature with one document(file), saved as draft but I cannot add more files.  

Help, I have ocr'd a file and bookmarked it. I went to "split" the file by top level bookmarks and when I go to split it shows an error - expected a dict object. What in the world is this error? Adobe reps are clueless and zero help!!! I have split files for years and never seen this before. I need to split the file and no idea what to do. Thanks, Stef

Hi,I'm adding Sender Input Fields to my AdobeSign Workflow and am able to make it work using default values for Date and Text fields but can't figure out how to add default values for Radio Buttons, Drop Downs and Check Boxes. In the attached image you can see that I tried using "Checked" as the default value for the Radio Button but it didn't work. Before that I tried using the Group name for the Radio Buttons (naFunds) as the field name and the specific name of the Button (AllFundstoSeller) as the default value but that didn't work either.Any help with this would be greatly appreciated.-steve

I'm trying to sort out what counts as a transaction on Adobe Sign. If I upload multiple documents to send to one person, will each upload count as a transaction or is that just one transaction? For example, if I am sending four documents at once that require signatures, will that count as four transactions?

Hello, how can I add a second signature to my Adobe Sign or Adobe Acrobat Pro account? I mean, There should be an option to add a second signature somewhere.

Good afternoon, I am an IT technician for UNM Taos branch. I have been requested to instruct a few people on how to use Adobe Sign. While writing a tutorial for it, I successfully sent out a test document to some dummy emails that I own to sign. Then I went to my cloud documents, and I cancelled the signature request. Afterwards, I attempted to request a signature for the same document from a colleague, to see what i needed to include on instructions for the recipiant, but now when I click on request signatures, I get a 'Please contact your administrator to access this feature.' notification. Please assist.Robert TourgeeIT UNM Taos

I have lots of signed documents that I want to store but I don't want to have to go through the ridiculously timely process of downloading each one to my PC and then re-uploading. Surely an archive now button would be useful? Does anyone have any ideas or know a way around this?

Thank you in advance for your answers. I currently have a license for Acrobat Pro DC and it states that one of the included services is Adobe Sign. It appears that for any single document I can only request up to 10 signatures. I'm looking to get up to 25 signatures per document. The Adobe chat support hasn't instilled any confidence for me in what product I need to purchase to meet this need. They don't seem to be able to identify specifically what plan I need to buy, as an individual, that will provide this ability to get up to 25 signatures per document.  For some reason, they keep insisting I need to purchase a multi user license that supports up to 25 users. Other than the 25 signatures per document, the e-sign abilities in the currently licensed Acrobat pro DC does everything I needed to do. I'm hoping somebody on this forum will be able to point me in the right direction. Thanks again!

Hi, after signing the document via Adobe Sign, the signed document is saved in a new folder with a 13-digit code pasted together with the document name. Is it possible to set somewhere that this code is not added to the document name? Thank you very much.

HI,Can someone please inform me what the difference is between the recipient types? SignerApproverAcceptorCertified RecipientForm FillerDelegator Thanks!

What is the cost if I exceed 150 signature docs per year?

Hello, I am using Mega Sign to send an agreement to multiple recipients. Each agreement has three signatories -one is unique for each agreement and two are common across all agreements. I need the signatories to sign in order - the unique recipient signs first and the common signatories sign after. How do I accomplish this in Mega Sign?Any inputs will be highly appreciated.Thanks!Amogh

When assigning Data Field > Text Input > Default Value into a document, if has a list of previously typed suggestions I have entered from people's name to phone numbers.  How do I clear or reset this list to fields I normally use?  As an example, the phone numbers are not relevant to keep in the autofill list that populates.

The recipient’s roles that are available when sending the document via Adobe Sign   It is not necessary that you always need to send the document for signature, there are various other roles for the recipients. In Adobe Sign, there are various other recipient roles provided when sending the document/ agreement to the recipients. The various recipient’s roles can be enabled depending upon the service plans you have for Adobe Sign.   Find below the complete description of the recipient’s roles that are available in Adobe Sign:   Signer: This is available for all service plans and is set as a default recipient role. Each signer on a transaction needs to have at least one required signature field assigned to them. If the system does not find a signature field for the signer, it automatically generates a signature block at the end of the document.                  Approver: The option is available only with small business, busines

Hello, I am using AdobeSign Rest API V6, my question is when creating an agreement, if no expiration date is specified, will the created agreement have a default expiration date or it will never expire? Also, when requesting the signing url for the agreement, the url returned by Adobe will have an expiration or as long as the agreement is not expired and not signed, then the signing url will remain active and valid?

I sign into Adobe eSign, on the home screen I click help, click Contact Support, click Start Now under the Contact Us section, Sign In, then it take me back to my home screen to repeat the entire process again.  Has anyone figured this out?