Questions

Can somebody explain the function of the Restrict editing check box that is automatically selected for documents that have been signed through Adobe Sign.  I noticed this option is automatically checked after a document is sent through Adobe Sign.  While testing the security of a document I tried to uncheck it.  An information window opened stating that "I cannot change security on this document becasue the document is signed or certified".  Perftect and just what I expeced, but after clicking OK another information window opened asking if "are you sure you want to remove security from this document".  This was unexpected because it would invalidate the seucrity of a signed document.  I clicked OK and was prompted to enter a "Permissions Password", which I have no idea who set it and what it was set to.  My concerns are whiy is this option enabled and also that a brute force attack on the Permissions Password could allow the document to be altered aft

We use a MS Word doc (mail merge tool) that references a MS Excel sheet to insert pertinent data (in our case, names, investment amount, and equity %) in a specific table structure  into a mass PDF with usually with a hundred or so pages (each page with a different name) for legal purposes, each person needs to sign their respective investment amount. We then separate out using Acrobat, save each individual file as a separate PDF, then use the 'send for signature' on adobe acrobate. As you can imagine, it takes a lot of time to send hundreds of these signatures and becomes quite tedious. Is there a way to simplify this process? Thank you so much in advance, we are drowning from this and really need some help...

HiI'm trying to find which organisations are on the Adobe Approved Trust List and Trust Service Provider list. Also, which services are approved? Can anyone help?I can find this for the EU countries but not for the UK.ThanksPaul

I've been using the workaround to the old, actually usable dashboard, under settings. This feature is now seemingly gone. Is this permanent? I need the old sign dashboard restored, as it's the only usable version of this interface. 

Dear Sirs, I would like to know how I can create a workflow where signatures / approvals are conditioned according to a certain amount. For example: If the value is <€ 5000 it can be approved by A. If the value e> € 5000 must be approved by A and B. José 

Hallo zusammen und ein gesundes neues Jahr,möglicherweise leide ich an einer Sehschwäsche, aber wo kann ich abgebrochene oder eledigte Dokuemtne LÖSCHEN? Finde nur die Option ausblenden?!& noch eine Frage: Wie versende ich am Besten Dokumente, die ohne Unterschrift auskommen, über die ich aber gerne die Dokukentation der Aktivität hätte und final als Protokoll sichern kann...? Danke euch!

Is there a way to disable the request for signatures button for users in group? We would like all users to only have the option to start from library.Dhiran

I'm using Adobe Sign with Dynamics 365. When I am in the Data Mapping where I can map CRM data to the Adobe Sign Agreement, in the "Attribute" dropdown, I see some related entities and the associated fields twice. For example, if my primary entity is Opportunity when I drop down the Attribute dropdown, I see account listed twice. I only have one lookup relationship to the account. I've seen this same behavior in two different orgs. If I select the fields from the first list of Account (Account) fields, they do not show up in my document pre-filled, but if I choose the second list of Account (Account) fields, they do appear. Below is a screenshot illustrating what I'm seeing duplicated (although you can only see it once in the screenshot). Am I doing something wrong, or is this a bug?   

I have some contracts out that the recipient says they have signed multiple times but I am not receiving them back and when I sign into Adobe Sign and look at the documents it still shows them as "out for signature."  Is anyone having this issue or know how to fix it?  Thank you. 

Even after setting the field in Account Setting as 'Dont merge documents', I am receiving the signed documents as single PDF instead of seperate files. Any suggestions?

I have an approval cover sheet that must be attached to the bulk of the documents I send for signature.There are six fields in the coversheet requiring signature. Three of the six signers never change. The other three depend on the deparment making the request. Is there a way to build a template that can be re-used and pre-fill the Signature Field and Signer Info Fields for the 3 static signers? I would then need to apply the 3 variable signers to complete the process. 

I am migrating from a different platform to Adobe Sign. How do I bring exisitng signer contacts so that the signer field can be auto filled?

SIGN application on IOS 14.3 logs out or crashes (not sure which) but many options take me back to login screen. Login info is not saved so application doesn't perform autologin as other applications would. I am logged in on creative cloud so in theory all other applications should be active on my account (and they are - I have Adobe Fill & Sign, Acrobat, Scan and all automatically log me in without having to enter the login information). I am a subscriber to ADOBE ACROBAT DC PRO. SIGN is working find on my laptop. I removed/deleted the SIGN application and replaced it with no result. Adobe Support says they don't support mobile applications. They say "FORUM" which I assume means here? This is where I get my support? I tried to chat with a support guy but he is the one who told they basically it was outside the scope of his support operations - he didn't have an iphone, didn't own one, couldn't tell me what to do for even the most basic operations - he wanted me to i

We are using the latest version of Adobe and a couple of individuals are getting the invalid signature with our DocuSign documents. We have followed the instructions to add the trusted certifiicates but certain machines continue to show Signature is Invalid where as the same document on another machine shows the DocuSign signatures as valid. Looking for a solution since it's random machines within our firm.

All my signed documents pile up together under Signed or Archived. Can I organize them within EchoSign itself, without having to send them to an external Archive (like Box or Evernote) and organizing there?

Status screen for a document out for signature is split on iphone 11 pro screen, cannot be turned on landscape so can't view the entire text.  

According to the Adobe Sign User Guide, when using identity authentication passwords, they are unique to each signer. I am looking for a solution where the same identity authentication password can be used for all recipients. The current flow requires entering the password for each individual user which is cumbersome for multiple users per agreement. This requires entering each email address, then choosing the password option for each email address, then entering a password for each email address. Instead, I would like to enter the password one time for all email addresses. Note that the option to password protect the document is not an option as I require automatic field detection to work. Automatic field detection does not work when the document is password protected.

I want to create a photo release form that a teacher can send to parents, but I don't know the parents' email addresses in advance. How do I create and save a fillable pdf form that can be emailed out at a later date and filled out by anyone who receives it?

I am new to the Adobe Sign API, so may be I overlooked something, but I can't find the APIs that allow for prefilling the document fields with data. I will appreciate the link to this API group if such exists. Thanks!

Using Adobe Sign API and I can not get the autoLogin feature working.I have am making a call to with all the correct OAuth scopes.  However, every time it prompts me for the Adobe Sign login when I open up the URL.   Calling this API Call:POST /widgets/{widgetId}/views Parameters:Authorization: -valid token that works-widgetViewInfo = {"name":"AUTHORING","CommonViewConfiguration" : {"autoLoginUser" : true,"noChrome": true} Same this with this call I get the same behavior the login screen prompt up even with the autoLogin set to true:POST /agreements/{agreementId}/views  I have nothing set for these variables on both calls.. It doesn't seem like it is required for my purpose.  I just want the calling account to be the authorized viewer for now.x-api-userThe userId or email of API caller using the account or group token in the format userid:{userId} OR email:{email}. If it is not specified, then the caller is inferred

How do I find my Adobe ID I cannot remember it.

Our company currently own about four licences of Acrobat Pro. The rest of the company has a copy of Reader installed. We would like to use Adobe Sign to digitally sign our product certification. Each certificate requires about eight signatures and we produce less than 150 a year. About four people would be creating certificates to sign. It's not clear to me how many licences we would need and what the costs would be. Also I am signed up for a trial but cannot get past the add signatures screen. Our IT cannot see a problem at their end. Any help would be appreciated.

In my company very few people ever need to edit PDF documents, thus most only use the free reader version of Adobe. We are looking into using e-sign sollutions to have users sign for various things in the company, so my question is as follows.Do we only need to buy Adobe DC and the Adobe Sign sollution for thoose who create the documents and send them to get signed, or do also our users who will only be reading and signing need something ekstra? And if so, do they need any paid packages in order to sign? Obiously its not very viable to buy 200 lisenses just so people can sign documents. In advance, thank you.

Hallo,ich würde gerne die Sprache der Benachrichtigungen ändern, wenn ich Dokumente zum signieren versende. Wenn ich das per App auf dem Smartphone mache, bekommt der Unterzeichner eine deutsche Benachrichtigung. Wenn ich den PC benutze, ist es immer Englisch?! Wie und wo kann ich das ändern? Ich finde dazu leider nichts. Und dann noch eine 2. Frage. Wie lässt sich die Größe vom Unterrichtsfeld in der App verändern? Das vorgegebene ist leider viel zu klein und passt nicht zum Layout des Dokuments. Vielen Dank für die Hilfe.

I am not able to set location ...Its very urgent I am sending the bottom Json in the body using follwoing code of C# language. And I am calling api as follows Please find the attached sample document which i receieved as a receipent var clientsend1 = new RestClient(api_access_point + "/api/rest/v6/agreements/" + agid + "/formFields");var requestsend1 = new RestRequest(Method.PUT);requestsend1.AddHeader("Content-Type", "application/json");requestsend1.AddHeader("Authorization", "Bearer " + token);requestsend1.AddHeader("ifMatch", "*");var jo1 = JObject.Parse(raw2.Replace("docdocid", docid));requestsend1.AddParameter("application/json", jo1, ParameterType.RequestBody);IRestResponse responsesend1 = clientsend1.Execute(requestsend1); Following Json is sent through body But not able to set location of  string raw2 = "{"fields":[{"backgroundColor":"#ffffff","borderColor":"","borderStyle":"SOLID","borderWidth":-1.0,"displayLabel":"","visible":