Questions

I'm trying to add payment intergrations to our contract. I want clients to be able to sign their contract and pay their retainer all at once. When I go to account settings there is no "Payment Intergration" option for me to enable like all of the tutorials say. There is also no "Payment" field in the contract template. Does anyone know how to get this even started?

Hi, I would like to know if it's possible to change the language for French when you get the procedure to sign. When you send the file to a client by exemple, everything can be in french except the procedure to sign. Thanks for your help 

In the Manage folder, when I need to send a reminder immediately I can select "right now", and I can select who I want to sent the reminder to (and I can include a message as an option also) .... BUT ... there is no button "OK" or "Cancel" at the bottom of this small window ... so the Reminder cannot be finalized and sent. To switch off this window the only way is to press on the ESC key.How can you finalise/sent a reminder without such button "OK" (or equivalent like ) ??The funny thing is that it previously did work and suddenly it does not anymore ...

Can I use adobe sign on an e reader with touch screen display? 

Hi,I want to be able to review the sign templates I've made within the Adobe desktop app, and I can't seem to find them. When I click on the sign button it only allows me to manually select where I want signatures.  Thanks in advance!

Message received when trying to send a document. Before it was sent to me it was signed by another person via docusign. But I have had many other contracts signed by docusign by one party and adobe by another.

I have an Enterprise trial portal active, I want to add new users who have never had an adobe service associated and it does not allow me I get the following error message

hello, i am currently using adobe dc. i would like to send a document to many recipients at the same time so that the receiferscan sign the document independently. when i select the document and insert the different receifers, they are connected to each other. however, i would like to send a document separately from the different receifers. how does this work?

Is there a reason why I cannot use a csv of 40 recipients for a Mega Sign functionality? I have just signed up for a free 90 day small business trial, but didn't see any information suggesting a restricted number of recipients.

Howdy!I want certain folks to sign controlled documents. By their nature, controlled document files should not be downloaded or printed for "personal use" etc.They're all easily accessible in a read-only way for the person who is signing the document.Is there a way to prevent this prompt to download a copy after signing, and to remove the link to view the file in their Adobe Sign account from the confirmation email?Perhaps Adobe Sign is not appropriate for use with a quality management system.Bobby

Does anyone know how to share attached note to an uploaded document in Adobe Sign?

Hello everyone. We are using Adobe sign for Salesforce. We were wondering if this process flow is possible using Adobe Sign for Salesforce.Process Flow:1. Salesforce user sends document for signature to two recipients (Recipient 1 and Recipient 2)2. Recipient 1 receives the document and opens it on his/her ipad and signs.3. Recipient 1 then physically hands his/her ipad to Recipient 2 in-person and then Recipient 2 signs. I have found an option for "Host-signing" but I am still unclear as to what that is. I guess is there a way to allow the recipient 1 to host the in-person signing? Thank you.

I have a need for a very basic form that almost acts as a coversheet.  The first person fills out a project code, a date, and 1 - 5 different subproject titles.  Then signs it and routes it to a second person.The second person reviews the form, adds some comments, attaches 5 pdf files, one xls file, and one csv file, and a "work" file for each project.  Then signs it and forwards it to the third person.The third person reviews the form and the attachments (he has the local programs that open those file types), makes some comments, and then signs off on it.  Environment:  All users have Adobe Reader.  All users have GlobalSign AATL certificates.Questions:  Can this be done without Javascript or special coding on the form? I was trying to use the comment field but not having much luck.IF this can be done, do I need Adobe Sign, or can it be done within Reader?

I signed up with the Small Business 90 day trial.  Everything was going well until today.  The Home page on Adobe Sign tells me my trial has expired while the account page tells me I have 57 days left in the trial.  Support says they can't help--because it's a trial.  Sales says they can't help--because it's a trial.   I'm told to post on the community in hopes that you can help me reactivate my trial?   I seriously doubt that's going to happen.  What's up Adobe Sign?  How come you slighted my trial by 57 days?  

Wenn ich Dokumente zur Unterschrift versende, ist die Anweisung in Englisch. Wie kann die Sprache in deutsch abändern.

It keeps asking me to sign in.  I've signed in several times but don't see the documents I'm supposed to sign.

How do I get Users and Groups back as sub tabs of Accounts

I am evaluating Adobe Sign Small busines and it now says it is Adobe Sign personal. I was configuring my profile when this happened. I lost the ability to add users and groups. How can I switch back to small business?

I have been trying now for almost 4 hours to get my Acrobat activated. I have been pushed to change my eamil address 3 times. Verification does not get to me. The email addresses are active. No Spam, No Junk, No trash. Nothing. Adobe has my cash and I have an app that cannot be activated. No phone to call, chat seems to be dead!!!

Hello. I'm having problems using Adobesign in Sharepoint online. Its already installed but whenever i open it there is an error. Do i have to do something in Sharepoint or in Adobe?  Error Link:  https://sharepointonline.echosign.com/static/error.html?Code=INVALID_USER_PERMISSION&RequestId=18699c7b-55a4-44a4-b95b-be3350229c2a&CorrelationId=18699c7b-55a4-44a4-b95b-be3350229c2a-1&SPLanguage=en-US   

Hi,This morning, I could not connect to the web page of Adobe Sign (https://secure.echosign.com/public/login).I am always redirected to another login page and come back again to the above-mentionned page.Am i the only one ?Thanks.

Hi,I'm not able to download from field data when the agreement is based on a transient document. As far I see this functionality works only when the agreement is based on a document template placed library. Is there a way to make it work in both cases? Cheers

Our Salesforce integration stopped working today on its own. When I tried to link our account I get this: Adobe Sign Authentication Error: unauthorized_client : Please contact Adobe Sign support to make sure your account is ready to use Adobe Sign for Salesforce. Your account tier may not be at the proper level to proceed. Any ideas as we've been using it for about 14 months without the problems and just renewed our license for another year this past February?

If I have a workflow, and one of the people wants to return the document because I found an error, is there a way for the flow to start again?

I have recently purchased a subscription to all Creative Cloud apps. I am holding a Swedish BankID - a smart card which we use for digital identifiation and signing. Since Adobe Sign claims to be a partner with BankID and that we can use it as a Cloud Based Digital Signature service, I wanted to sign a contract today but no matter what I tried I can't see that option when I want to add a certificated signature to my document. Only options I have are the regular ones: Use a card or token, use a digital ID file, create a digital ID. Any solutions to this problem? I will need to use this feature a lot in the upcoming days.