Questions

Hi, Is it possible to remove the document preview in the AdobeSign email that is sent? Some of our forms contains personal information that we'd like to remove from the emails. I've turned off PDF attachments to the emails but I can't figure out how to remove the document preview in the email. Any help is appreciated. Richard

I want to require digital signatures instead of e-signatures. Even though I have added digital signature blocks to my PDF form, when I prepare the document in my Adobe Sign dashboard, it removes the digital signature blocks and makes them just e-signature instead. How do I retain the digital signature blocks? I have Adobe Acrobat XI Pro and Adobe Sign.

When using a web form, after the client signs the document it asks them to enter their email for the document to be sent.  Is it possible to remove this feature so they do not have to input an email after signing?

When a signer completes a webform document, we see the confirmation message below.  Can this be customized?  I tried the "enable signer messaging" but that did not change this message. You're all setYou finished signing “document”. Copies will be e-mailed to all parties. You can also download a copy of what you just signed.

After one group of reviewers has signed a document, can I add additional reviewers/signatures?If not, can I add the attachment to a portfolio and an additional page with reviewer signatures as a separate document in the portfolio? Can a portfolio have digital signatures attached to it as well (i.e. send out the entire portfolio for digital signatures)? I am trying to have a first group of reviewers approve some invoices, and subsequently do a packet with a check request to Accounting--the whole thing (reviewer-signed invoices, check request) needs to be in one packet. I'm not sure if Portfolio is the best way to handle this, or if there's another quick trick I'm overlooking? Thank you in advance!

Hi All,Could anyone please let me know if it is possible to recall a document that is already sent for signature via echosignThanksVennela

I have beentrying to find the monthly limit for adobe sign. The website mentions the limit per year for Individual Account to be 150, however there is no mention of the monthly limit.Tried calling the support team also, and they are also as clueless as I am.Can anyone confirm the limit  for monthly plan? (Not Annual Plan paid monthly)

I am using a free trial of Adobe Sign for small businesses.  There is no option to delete with the free trial.  When I eventually choose a plan I would like to know if they all come with the ability to delete completed agrements?  Or is it limited to certain plans? Thanks! 

Currently experiencing same issue with the email change! Please help!! Thanks

Hello All,m  I am a SharePoint expert but new to Adobe Sign. I am looking for some recommendations for solid technical training on how to create Power Apps forms using Adobe Sign. They do not weantt o use the cloud, just the O365 version. I hope my language is correct. Thanks!

Hello.  I purchased a license with Adobe sign two weeks ago for the year and as I have been attempting to send documents it states that I was under a trial and that I can no longer send items.  I purchased the platform and 5 others.  Can someone help?

we have documents that get sent to multiple people to fill in infoThe document is filled out by our customer service then sent to a customer to sign , it comes back to customer service who then add more internal info( no signature required) and then it is sent to a third employee to add more internal info again no signature required. The customer does not need to see any of the info we add, How can we manage to add info after the document is returned from the customer and not have emails go to each person after the signed document is returned from the customer.we are a recycling service company and often the customers service is changed whether it be equipment on the customers premise or service day changed ect. We generate a form with any change info, it is then sent to the to customer to sign off on the agreed changes. Once the signed agreement comes back it goes to our routing department to change the route which is noted on the document and it also goes to our equipment managers to

Hello, Is it possible to create a merge mapping field and have the Salesforce line item iterate through it? i.e. Insurance has multiple limits inside of Salesforce, therefore, I would map Limit Item and it would add the limit name multiple times. Limit A = Limit Limit B = Limit Limit C = Limit Limit =Limit ALimit BLimit C I have been looking through Google and cannot seem to find this answer.

Hi, I'm having issues signing a document and then sending it on to an external party for their signature also. 

I keep getting this error when I try to sign in to a corporate employee portal. I a signed in on the app, but the error keeps popping up and it wont let me access the documets that i need to sign. 

I am trying to delete the signature & initials in the Fill & Sign tool and unable to find any instructions on how to do it. Need to remove because the signature is too light!     [Title renamed by the moderator]

I sent an e-signature request to the wrong email address. I canceled the agreement before the receiver reviewed the file. My question is: is the receiver still able to see that file?   

Dear All, We have installed Adobe Sign add-in on Sharepoint online. Now on the site where it is installed users can initiate adobe sign and the signed documents come back to Sharepoint for storage. However, I could not test what happens when someone uses Acrobat, when a sign process ist started there, how can I store the signed document also in Sharepoint? thank youDieter

The sales person sold me 9 licenses of Adobe Sign. However now I was informed that only includes one (Small Business) Then it is more expensive than Adobe PDF DC and contains much less. Why?

Hi, I have a document in the "Waiting for You" section.  It no longer need to be signed.  How do I delete it (btw it's password protected)?  I do not wish to simply Hide, I want to delete. Thank you 

Can I create a ready to use template

I received an eSigned document and in validateing the certificate/signature, it is greye'd out under Policy Restrictions. It appears to have an error that says "Invalid policy constraint". Does this mean that the Cert is no longer valid? or that the sender has blocked me from viewing the Cert Policies?

Good evening. I recently got married and need to update my signature. How do I change the old signature to create my new signature? Thanks

I've made mutlitple pdfs for signature but this one in particular doesn't work for some reason. Additional details: 1 prefiller and 2 signatures.Anyone ever been through this or know how to fix? 

Hello Everyone (New User just wants to use Adobe Sign!) I signed up for the trial (supposedly 90 day trial but my account says 7 days!) I have downloaded and installed the software to my desktop and verified my email address and telephone number. I can get into the program, select Adobe Sign, select a PDF to work with all ok but as soon as I attempt to add the signing to the PDF I get "Access Denied - You do not have access to this service. Please contact your IT Administrator to gain access."I use a standalone Desktop PC running Windows 10 in the United Kingdom. I have only ever had Reader before so can't see this is an issue with a wrong email address. Does anybody have any suggestions to help me before I cancel the trial next week? Thanks in anticipation! Mark.