Questions

Hi,I am facing an issue with my Adobe Sign agreements. I have created a template, everything works fine except the recipient part. I have configured it as a dynamic recipient as in the screenshot. The master object is Account for the agreement template. I have tried other options in the Recipient dropdown menu, and they also did not work. What might be missing here? Thanks,Shenay

Is there any way to require at least one checkbox to be checked? There doesn't seem to be a way to group them like radio buttons. Nad any conditional formatting does not seem to be sufficient. 

On Wednesday afternoon the workflow was still working correctly. I was on leave for one day and this morning the documents that are signed is comming back requiring a password to be viewed. Details:The document is uploaded and sent for signatures via Power Automate and this is still working fine.The worklfow then wait for the document to be signed before saving it to SharePoint, but when we try to open the pdf it needs a password to view the document. (The copy of the pdf that is sent via email to the signer is working correctly and does not need a password to view.)I checked the "Document Password" field on the "Create an agreement from an uploaded document and send for signature" action but it is empty. Passing "null" also does not fix the problem. Any ideas?

I'm able to successfully upload the document and initiate the signature request, receiving a confirmation with the agreement ID. However, it appears that the email containing the agreement is not being sent. Additionally, when attempting to access the document from the "canceled " section of my account, I encounter the following message:"The document is not yet available or will have no pages to view."I am using developer account and running  script for automation.Has anyone experienced a similar issue before? Any insights or suggestions would be greatly appreciated.Thank you in advance for your help.

i want to specify Signature position in document while sending document for digital signature

I have a PDF form which we use on a regular basis that I want to upload to Adobe Sign. It has one custom script and a couple of popups for helping people fill out the form. I noticed that when I upload it to Adobe Sign, all the custom scripts and the popups disappear. I have one custom script has to do with adding a Sunday Date and it fills in the the next two weeks worth of dates. I could possibly do with out the rollover popups but I really need the dates! Is there a way to keep these in the template on Adobe Sign?

"Error message: Last Name is required." I'm trying to fill out my residency form, and even with all of the necessary fields filled out, I don't understand what it means. I've done this form over 10 times now, and on different devices. My phone, my Ipad, my computer. I've even waited 2 days to do it later, but nothing. I don't know the issue at all.

For a year now there has been an account running in ADOBE SING and for reasons that the user stops working at the company a new account is going to be created and what is required is to transfer the data and configurations to the new account.

i can't use your E-sign tools like Create a Web Form, Send In Bulk, Add E-Sign Branding it is not working.

Hello, I'm trying to digital sign a PDF with a certificate with the following chainIn Portugal, Digital Sign is a valid CA, however I'm getting "signer's identity is unknown". Is it due to DigitalSign isn't in the root?

Need help resetting password. I get as far as receiving the verfication code and then it asks for another verification code that I never get. I've tried to receive the verification code through both email and phone and I never receive this second code. I've tried putting in the same verification code twice and I get the error that it is an invalid code. It got to the point where the account is now locked. It seems like there is also no real way to get in touch with a live person. Please help. 

is there a way to reopen/resend an expired agreement?

Hi, Im trying to share a created template and cant seem to get the tools panel to open up so that I can do this. The new version doesn seem to have share options. Where is the 'Who can See' tab gone 

We use Adobe sign to send out applications.Some lines include a description of what to enter in the field using a Custom Format script. eg: Enter Classification Here.When we send it out, that description does not appear in the field. Is there any way to include that or do we need to enter that description as a Default in the form in Adobe Sign every time we send it out? Thanks.

Good morning,  Suddenly, "Request e-signatures" is having issues. When I click so that it uploads the document, it tells me "Server Error. If it persists, contact customer support".Could you please help?  

bonjour, Comment puis-je confirgurer Adobe sign avec une liste de raison de signature à selectionner avant la signature du document.Merci

We have to prefil several our templates before we send them for signature. In doing so, we realize there is an error and need to modify the agreement or template. We have accumulated a few documents in "Waiting for You." There does not seem to be an option to cancel or delete these agreements. See the attached screen shot. How do you cancel or delete these agreements? Thank you in advance. 

Hi Everyone, I'm implementing Adobe Acrobat Sign for my Microsoft 365 Tenant but unfortunately, it shows deployment error:"We are unable to initiate the deployment. To deploy the app, go to the website where it is hosted."I'm unable to install the application in my tenant, Where do I proceed on this error?I tested this also on my M365 Dev Tenant, it shows the same error.Thanks for your help,God Bless!

Cómo pueo saber si un documento ha sido firmado por todos los firmantes de forma GxP? es decir, bajo la configuración de BioPharma 21 CFR. Gracias.

Hello dears,I use MS Power Automate to fill the get signatures. I was able to create template, populate text fields from Power Automate, however I got stuck on populatyng a Hyperlink field on Adobe Sign template from Power Automate.If I use a simple Text field it works and I can see the hyperlink (only as a text, not the link and without title). If I use hyperlink field type it displays nothing. Could you advise how I can fill a hyperlink and title on the Adobe Sign form/template from MS Power Automate? This is my Power Automate action:Adobe Sign Settings Thank you for advance. Slava.

Initially one person did not want to use e-sign and has now changed his mind . So the form has been returned with all other signatures and I now need to add him in. Is this possible? 

Hi I have written a flow in Power Automate that uses the "Create an Agreement from a Library Template and Send for Signature" action. The Adobe Sign template has a mix of text fields (single and multi-line) as well as multiple signatories. Once it is signed, the flow uses the "Get a PDF of a Signed Agreement" option, and uses the body of this action to create a Sharepoint PDF attachment. The SP attachement is fine except wherever there was a multi-line field the PDF just shows a blank box! (The multi-line fields show fine in the PDF that is stored in Adobe and sent to everyone by email). It is critical that the SP attachement be correct for futher processes. Any advice?

Sample Code - //Inserting the Agreementechosign_dev1__SIGN_Agreement__c a = new echosign_dev1__SIGN_Agreement__c ();a.Name = 'Test agreement 6'+system.now();a.echosign_dev1__Message__c = 'ABCD';a.echosign_dev1__Recipient__c = '0030o00003ZwbtnAAB';a.echosign_dev1__SignatureOrder__c = 'Recipient signs, then I sign';a.echosign_dev1__SignatureType__c = 'e-Signature';a.echosign_dev1__Signature_Flow__c = 'Order Entered';a.echosign_dev1__SenderSigns__c = true;a.echosign_dev1__Recipient_Addresses__c = 'xxxxxxxxxxxxxxxxx@gmail.com,';insert a; /*Taking file from an Agreement which sent the e-mail successfully to recipients, and creating a new content document link to the agreement (I am able to see the file in the Agreement record, when I navigate to it on the UI) */ContentDocumentLink cd = new ContentDocumentLink();cd.LinkedEntityId = a.Id;cd.ContentDocumentId = '0690o00000ObZAcAAN';cd.visibility = 'AllUsers';insert cd; //Inserting the recipientsEchosign_Dev1__SIGN_Recipients__c

Mis clientes reciben un mail y se le van proporcionando las instrucciones todo en ingles. Mi idioma predeterminado en mi perfil es el español, pero aun asi los clientes reciben en ingles.

I have 2 text fields that require an answer in one OR the other.  If they both are marked required, it forces signees to enter text on both lines.  Can I link the fields so that inputting text on one makes the second no longer required and vice versa?