Questions

Hi all,I am trying to make a form that shows how many people have signed a petition. I think this is probably a good way to do it but Adobe Acrobat tends to send multiple forms and I want one petition that shows all the signatures. Is there a way to do this without having to send it through email and having a form that extends depending on how many people sign? I want people to be able to see who signed and how many people signed. I would like it to look almost like a physical petition. It would also be helpful to include some other information for people to write before adding the signature.  Thank you

How do I make one the template require and answer to one of these options when one is a text field and the other three are radio buttons?Any help would be greatly appreciated! 

Hi there, When I get to the final step of sending a file out for signing, I get this error message (screenshot attached). Any ideas on how to fix this? Thanks,Rachel

Are PDF files signed via Adobe Sign stored in the Adobe Cloud? The reason I ask is because my company would not want to have internal confidential documents stored in the Adobe Cloud.Thanks,Gus

Hi, Im having a problem when requesting e signatures where it gets stuck loading when you try to send it. Ive ended all sessions but it keeps get stuck loading.

After uploading a pdf to Adobe Sign in Acrobat DC Pro, and specifying the recipients, then the corresponding signature and date fields, then pressing send; an alert appears that says that there are missing signature fields with the option to review or send.Have properly set signature and date fields to signer's email in sidebar. "Review" shows that everything looks fine."Send" generates an agreement with duplicate fields added further down on the page from the ones I've created.Behavior surfaced mid-July.Sensitive legal content, so can't send a screenshot of the added fields, but the placement is on a blank portion of the document.Using Acrobat DC Pro on Mac OS 10.14.6 on MacBook Pro  Result with added duplicate fields looks unprofessional, so have to do a work-around. What might solve this issue? Thanks, Keira Screenshot of alert:

I want a field to show based on whether the signer puts information into another field.  Is there a way to do that?

Is there a way that I can reject a signed signature form and send back to the first signer for corrections after they have signed it?Currently the only thing I know to do is to cancel and resend for signature along with an email indicting the changes that need to be made. .

Hello, I have problems with forms that I send for signature.The multi-line text fields are converted to single lines and only part of the text is visible.What can I do? I need multi-line text fields in the form so that the customer can fill them in.Thank you for your helpDanny

I have a document that needs a signature from someone within my company. The recipient is to sign and verify/date it. After clicking send I receive a "transfer: delivered" message followed almost immediately by "transfer: undeliverable" and the recipient does not receive the document. I have confirmed I can email the recipient normally, and the recipient is able to email me. I have also tried sending documents to others within my company and they are receiving them. 

I am a consultant for a company that uses Abobe Sign for Salesforce, and there is a requirement to attach single and multiple files (idealy from the echosign library) to a new agreement that has been created from a template. Rather than creating all the possible templates, with all the possible combinations of files (there are a lot), I am looking to create a flow will add the attachments based on a picklist value. Is this possible? Thanks

Using Adobe Sign Enterprise License to set up Power Automate flow to send a file for signature. the flow completes successfully, but no email is sent out. Is there a way to see a queue to determine why the email wasn't sent? I am following the Adobe documentation.

i'm getting this error while using adobe sign as a delivery option in docgen for salesforce.null : 400 : {"code":"MISSING_REQUIRED_PARAM","message":"Valid FileInfos is missing."}

The E-sign and bulk send are missing from tools. I already tried repair and searched the forum. Is my version not compatible or how can I fix this?  

Dear Adobe support, I can't update my last name in the account profile:Change your account profile details, such as your profile name, photo, email, or mobile number. (adobe.com) The solution presented in the link does not work for me. "Account information and access: Add or update your account name, primary email address, mobile phone number, secondary email address." when I go to https://account.adobe.com/profileI do see account information, but I do not have the option to change it. Unfortunately it's displaying incorrect data, which means nor me, nor anyone in my organization can sign documents / use this tool.Can you please assist urgently? Thank you,Carolina

I have never encountered this issue before, and I am guessing that the employee is not being truthful. I sent out a document for signature, twice - both say they have been viewed with the date/time stamped. This employee insists he has not received either one - said he has checked his spam folder as well as inbox. Are there any instances of the tracker not being accurate - or falsly showing someone had viewed it?

In production 95% we get these below recipients automatically pulled from the opportunity but in the sandbox for all agreements to be sent we have to manually input the receipts. Please let us know if there is anything we need to do to have the same setup as production. 

I have a bit of a tricky issue that I'm trying to resolve. Hoping that you all can help 🙂 I work in our IT Operations department and I recieved a ticket from a user saying that they need access to a "Treasury Compliance" group in order to use the associated shared templates. The thing is, we don't have a "Treasury Compliance" group anywhere. Not in the Adobe Admin panel. Not on our local AD domain. Not in Microsoft AzureAD. I haven't been able to find this group anywhere. Our users do not use any on-prem applications of Adobe. It's all cloud based. What make this so odd is that we have users that are in this "Treasury Compliance" group but they can't invite or add anyone to it. I've confirmed this by remoting onto one of the member's computers. It shows on the shared template that it can be accessed by anyone in the "Treasury Compliance group" on the right side panel. I asked them if they know who the group creator is and they told me that she left a year ago.&nb

I have a question on generating the agreement. In production for few opportunities we get these below recipients automatically pulled from the opportunity but for few opportunities and also in the sandbox for all agreements to be sent we have to manually input the receipts. Please let us know if there is anything we need to do to have the same setup as production. 

Dear teamWhat is the Maximum size of document to upload in adobe sign per one envelope

Hallo liebe Community, ich stehe derzeit vor folgender Problematik: Ich habe ein PDF-Dokument erstellt, das Dropdown-Felder und automatische Textgrößen in den Textfeldern enthält. Wenn ich dieses Dokument jedoch per E-Signatur versenden möchte, werden die Dropdown-Felder unsichtbar und die Textumbrüche funktionieren nicht mehr. Außerdem passt sich die automatische Feldgröße bei mobilen Endgeräten nicht an.Hat jemand von euch bereits ähnliche Erfahrungen gemacht und weiß, was ich hier tun kann? LGCemile

I created a document requiring three signatures, two of the signers executed the document with the draw or type options and their signatures were automatically date stamped. The third signer used the image option to sign but this method did not add the date/time stamp. Is there any way to correct this?

hi guys, im trying to upload a signed by adobe document clicking on a link send by my client but still getting the same problem. Can anyone please help me whats the reason thanks in advance  

I can't figure out when sending documents for esignatures, to have the name auto fill so they don't have to type it in, and the date to automatically fill when they sign

Adobe Acrobat errorWe use Adobe Sign to approve important documents. Each signer has created an Adobe account, created the necessary signatures and settings.When a document is included in the signing round, notifications are sequentially generated to each participant about the need for their interaction during the e-signing process. The notifications arrive via email and include a "Check and Sign" link to an authorized page where the user simply clicks on the necessary fields and the signatures are automatically applied. There is no need on his part to authenticate during this process.The problem arises when one of the signers FORWARDS his email with the link to someone else. If the next recipient clicks on the "Check and Sign" link, they are taken to the same page as the notified user and are able to sign the document with the signature of the originally notified person!The subsequent signature notification comes on behalf of the original user who was prompted to sign the document. Ev