Questions

Hi Adobe Stock Contributors,I recently submitted two abstract gradient background images to Adobe Stock, and both were rejected with the reason “Missing Generative AI Flag.”However, these two images were created manually in Adobe Photoshop. I did not generate them using an AI image-generation tool.The images are simple abstract gradient backgrounds with vertical striped/blurred effects. I created the artwork myself in Photoshop using standard editing/design tools.The rejection message says:“During our review, we found that it is likely to be generated by AI not labelled as such.”This is confusing to me because I did not use AI image generation to create these files. My questions are:Can Adobe Stock automatically detect an image as AI-generated even when it was created manually in Photoshop? Could certain Photoshop features, filters, effects, or processing techniques trigger the “Missing Generative AI Flag” review? If I did not use any generative AI features, should I still mark the sub

Here is the proper way to appeal a rejection if your submitted asset has been falsely tagged as "Missing Generative AI Flag." Click on the “Contact us” link on the bottom of your contributor dashboard page. On the shown form choose the category “Content”.Choose the “Rejection reasons” as the subcategory.Click on one of the shown links and check the check box.Enter your appeal text. Here is an example text:----------------------------------------------------------------------------------------------------------------------Subject: Appeal Request: Asset wrongly rejected for "Missing Generative AI Flag" Dear Contributor Support Team,I am writing to request a re-review of the following rejected asset submission: Asset ID: [Insert Asset ID] This asset was rejected with the reason "Missing Generative AI Flag." However, this rejection is incorrect, as no Generative AI tools or AI-generated elements were used in the creation of this image.This submission is a real digital photograph—either a d

I have had a few approvals and already my 1st sale! (Of palm trees btw)….. so don’t understand what failed with this one that didn’t get the approval??? Comments appreciated!

Hello everyone,I’m looking for some advice from other Adobe Stock Contributors who may have experienced something similar.I have been an Adobe Stock Contributor since 2018 and currently have approximately 8,000 assets in my portfolio, most of them videos.My account was suddenly deactivated today for “suspicious activity.” I received the email from Adobe at 5:07 AM local time here in Brazil. I was asleep at the time and had not logged into or used my account.I had not uploaded anything for approximately one month. During this period, I was only occasionally logging in to check my earnings. Everything had been completely normal with my account and sales.I had approximately US$83 in my account, and I was expecting a payment soon. Now I have completely lost access to my portfolio, sales history, and earnings information.I have absolutely no idea what the “suspicious activity” refers to. I have never purchased my own content, asked anyone to purchase or download my content, or intentionally

HelloMy account had be blocked since 27th of Jan and till now i have no information about it, i tried emailing them through submitting page and have no answers till now , with no clarifications or any periods about how long it would takes, how could i contact them? what is the period for the deactivation? is there any other options to contact them other than the deactivation page ?

Hi everyone,​I am facing an issue with my Adobe Stock contributor account. Whenever I upload and submit just 2 or 3 photos, I immediately get a "submission limit reached" error, even though my account is relatively new and I haven't uploaded in bulk.​Could someone please guide me on why this is happening? Is there a temporary restriction on new accounts, or how can I resolve this issue?​Any help or advice would be greatly appreciated. Thanks!

I'm wondering what kind of similar designs should be avoided. For example, if I'm designing something about "laser lines," which is a design I've done successfully and consistently use, I want to make sure my designs don't duplicate this style.My work will focus on keywords related to "laser."Is this against Adobe's rules?

​Hi Adobe Staff and Community,​I am posting to report a technical anomaly on my account and request assistance from an Adobe Staff member to review my profile status.​Recently, 100% of my submitted photos have been systematically rejected for "Quality Issues" by the automated pre-filtering system, regardless of the diverse subjects or shooting conditions.​To test whether my account is stuck in an automated rejection loop, I conducted a controlled test by submitting a close-up photograph of a restricted legal item — a current Japanese banknote (File ID: 2174590018).​The Anomaly:Instead of being flagged for Policy Violation or Intellectual Property (as required by platform regulations for legal tender), the image was instantly rejected for "Quality Issues".​This proves that an automated first-level AI gatekeeper is indiscriminately blocking submissions at the technical level before any actual content, policy, or intellectual property evaluation occurs.​Could an Adobe Staff member please

Recently, many accounts have been suspended or closed, but what's surprising is that they're all being closed at the same time.Most of them say that the accounts aren't related to AI, but are photos taken with a camera.I'd like to know what's going on?

Hi everyone,I’m looking specifically for real cases where an Adobe Stock Contributor account was blocked with the following type of notice:  “Your account has been blocked for violating the requirements for generative AI content…”The notice mentions violations such as excessive similar submissions, incorrect AI labeling/titles/keywords, missing releases, etc.I am not looking for advice to contact Contributor Support — I have already submitted my appeal and am currently waiting for Adobe’s response.What I would really like to know is: Has anyone received this exact or very similar Generative AI violation notice and later had their account reinstated? How long did the review take? Was the account fully restored? Were the portfolio and earnings preserved? Did Adobe explain what caused the violation? Did you have to remove or correct specific files? Was the reinstatement granted after the first appeal, or only after a second review? If your account was permanently terminated,

My assets has been nominate as adobe free collection for one year term, and it will be paid upfront,, i want to know when will i can get the payment.

Hello. I’ve received a very general response from Adobe about a technical video rejectionResponse:“...it contains one or more technical issues, such as unintentional shaking, empty black or white frame, compression and/or audio issues..” With this responses I’m not able to detect precisely the problem.I contact support but they told me “we are unable to provide specific feedback on individual refusals”So. Is this forum the place to request help to somebody for review my video or discuss which could be the problem to correct and reupload?Thanks!

From my latest upload all images were rejected (quality-issues). I can't see whats the problem. Two of these images are file-ID's : 2174233649 (Kingfisher) and 2174233649 (skyline of Rotterdam).Can anyone please help me. I get the feeling that the rejections are very depending on personal taste.Hope to hear from you,Emma

Mein Account wurde im Mai plötzlich deaktiviert und auf meine Support-Anfrage (00521704) um das Thema zu klären, habe ich seither keine Antwort erhalten.Ich weiß nicht mehr was ich machen soll, ich hatte über 5.000 Clips online. Wie kann ich den Support erreich, dass sich jemand mit meinem Fall beschäftigt?

Here’s a cropped version of the original...under 5 MB.

Hi everyone,I am a long-standing Adobe Stock contributor. Unfortunately, I have permanently lost access to the Google account associated with my contributor profile and am completely locked out of my account.Following the official guidelines, I sent a detailed email to contributor-support@adobe.com exactly 14 days ago (on August 14th) requesting an email transfer. However, I have not received a response yet, nor did I receive an automated ticket confirmation.I understand the support team is busy, but I am very anxious about my portfolio and earnings. I have all necessary verification details ready to privately provide to Adobe staff (including my National ID, registered billing address, and details of my linked Payoneer payout account).Could any of the Community Experts or Adobe Staff members please assist me, check if my email was received, or help escalate this request?Thank you so much for your time and kind support❗

On November 18, 2025, I withdrew The Payment From Adobe Stock. But I have not received the payment so far. Why has not come to my skill account?

#2081992088The image says “PRONT” & should be “print”

When I use keywords, I'm very careful to avoid spam. But if I accidentally include irrelevant keywords in some images, These are old photos, submitted for approval a long time ago. is my account at risk of being closed?Right now, I'm checking every image and correcting the keywords.

New Adobe Stock Contributor – Submit Option Suddenly DisappearedHi everyone,I’m a new Adobe Stock contributor and I’m currently facing a submission issue.So far, I have submitted 53 vectors: ✅ 28 approved ⏳ 13 under review ❌ 12 rejected (mostly due to Similar Content) Today, I noticed that the Submit option is suddenly no longer available when I try to submit new vectors.Could this be because I’ve reached the weekly submission limit for new contributors? Or could having 13 files currently under review be causing the submission option to disappear?I’d really appreciate it if experienced contributors could clarify: What is the submission limit for new contributors? How often does the limit reset? Does the number of files under review affect the ability to submit? Does the submission limit increase over time based on account performance? Any advice or experience would be greatly appreciated. Thanks!

Hello Adobe Stock Community,I have a question about the “Created using generative AI tools” checkbox when submitting videos to Adobe Stock.I create my stock videos completely by myself using JavaScript, HTML Canvas, mathematical formulas, and programming/animation techniques.I do not use any generative AI tools such as ChatGPT image generation, Midjourney, Adobe Firefly, Runway, Sora, or other AI image/video generators.For example, I may use mathematical calculations and JavaScript code to create procedural animations, shapes, patterns, graphs, simulations, and other motion graphics.In this situation:Do I need to check the “Created using generative AI tools” checkbox when submitting these videos to Adobe Stock?Or can I submit them as non-generative-AI content without checking the AI checkbox?I would appreciate an official clarification because I want to make sure my submissions follow Adobe Stock's current contributor guidelines.Thank you.

Hey recently I got msgs from my friends and different communities that adobe stock is suspending accounts and they are not giving the exact reason that why they are doing this just they do is send the same email that written down only that account blocked due to terms and violations and other thing is that many accounts have been suspended at a same time could any clarify this that what happening because my 3 friends that completely depend on Adobe stock are now like in meter a away to becoming broke they spent 6 - 7 years doing this and now adobe stock is suspending accounts with out any reason and also when we use there contact us it also doesn’t work like they are completely dead at customer support! is anybody here have a clear reason for that?

Has anyone else noticed a recent increase in Adobe Stock account suspensions? I’ve come across several contributors saying their accounts were disabled without receiving a clear explanation of the exact violation. Many of them also appear to have received very similar notification emails.This is becoming concerning for contributors who have spent years building their portfolios and following Adobe’s guidelines. Could someone from Adobe please explain whether there has been a recent enforcement change, system issue, or specific policy that is causing these suspensions?Clear information about the reason behind these actions would really help contributors understand the situation and know how to properly appeal or resolve it.