Questions

master_inspirationb05aParticipant

J’ai encore du credit et qd je lance une generation video on me dis ralentir est rien est lancer je comprend pas

quand je veux lancer une génération vidéo, un message d’erreur s’affiche me disant qu’il faut ralentir et réessayer ultérieurement alors que j’ai encore du crédit, je ne comprends pas, cela fait plusieurs heures que je suis bloqué

isaacmxParticipant

Unable to upload images

Hello, I am unable to upload any images. I receive the following message: "We can't process this prompt because the reference image doesn't meet our User Guidelines."I am trying to animate an image.It doesn't matter what kind of image I upload—whether it’s a person, an object, or anything else—how can I fix this?[PII Redacted by mod]Thank you.

101

burhan333341008yooParticipant

Hello Team. Im trying to generate ai video using firefly but it always shows me something went wrong

Hello Team. Im trying to generate ai video using firefly but it always shows me something went wrongEdit

111

Electric_moment79d0Participant

whenever editing the images, image getting very light shade of pink in edited images. without giving any prompt for color update. even if we just keep all blank and process image. the processed image is getting slight pink tone every time.

getting slightly pink tone on processed image. even after giving prompt to “not to update color shade”. the original image and processed image color tone is not matching. light pink tone is comming.

141

gphoenixParticipant

I cannot see my trial plan

I just started a free trial with adobe and I cannot see that plan on my account. I have already entered my UP details and Rs. 2 have been debited from my account, bt I cant see the plan and subscription or credits on my account

Exuberant_Skylinea52dParticipant

turning my text into gibberish

the text on my package turned to gibberish

281

knowledgeable_Dreamer68e8Participant

AI models don't work

AI models for image generation are not working. I keep getting the error message, “Something went wrong. Try again later.” I’ve been trying since yesterday, but the issue still hasn’t been resolved. The only model that seems to be working is the Firefly model. This is my 7 days trial, and so far I've not enjoy the experience.

927

Astonishing_userc283Participant

Firefly Pro Plus (ERROR!)

why i can’t generate videos? I have Firefly Pro Plus!!!!

202

Impressive_youth2f0dParticipant

Problem with image aou prompt

Damn it! The terms of use aren't specific enough... Can anyone tell me what's wrong or what's prohibited in my image or prompt? Thanks! Prompt: A peaceful cinematic Christmas night in a cozy, beautifully decorated living room.Preserve the original composition, the sleeping figure holding a teddy bear, the Christmas tree, wrapped presents, fireplace, furniture and snowy village outside the window.The figure sleeps peacefully, with only very subtle natural breathing movements.The fireplace flames flicker gently. Christmas tree lights softly twinkle. Delicate snowflakes fall outside the window.Warm golden lighting, calm and magical Christmas atmosphere.Fixed camera, one continuous shot. No cuts, no zoom, no changes to the original scene, no text. My image:

193

good_Odysseya77cParticipant

always Something went wrong Please try again later.

I still have credits left but still showing this error message

374

Filipe Benevides

I cannot generate Video or Image on Adobe Firefly

I have been receiving the pop‑up message 'Whoa there, speed racer! We can't wait to generate more content for you. Please try again later.' always when trying to generate videos or images.

3838

ibartguyParticipant

I keep getting a slowdown message when I haven’t event been using it often

I keeping getting a slowdown message and I’m not even using it often. This app is starting to feel like a big waste of money and time

철

철민31324087hp9tParticipant

ai 생성모델중 특정모델이 (rai 3.14) 영상제작이 안됨

AI 생성모델중 특정모델이 (rai 3.14) 영상제작이 안됨

철

diane262167685a5zParticipating Frequently

Error: Can't load We can't display the generated video. You can edit and try again.

Title pretty much explains it. I have tried created several videos from a firefly generated image of a woman in a meditation pose and the video is simply to have her breathe in and bring her arms up over her head, palms together, and then exhale and bring her arms down to her chest. Keep getting this error for months but dont have enough time to keep messing with it. Ive tried other simple videos of other things and get this message or the message that the firefly image does not meet community standards. 

154834

nickb83406503Participant

always says "Something went wrong" if i use any agent other than firefly

There were other issues with this reported going back months. When will this be fixed?

Vitto_Santos4277Participant

I haven't used any credits, but I can't generate anything due to insufficient credits.

I have 4,000 credits available, but when I try to generate anything, it says I don't have enough credits.

121

ai tools not working properly. and mainly daily one ai tool only working. elements characters based video generations not working.Open for Voting

creative_reliability263cParticipant

posted in Questions

Subject: Serious Complaint About Adobe Firefly AI Performance, Credit Usage, and Unreliable Generation QualityDear Adobe Firefly Team,I am writing to raise a serious complaint about the current performance and reliability of Adobe Firefly.I have been using Firefly extensively for AI image and video generation, and my experience has become extremely frustrating. The main problem is that the different AI generation tools do not work consistently. On some days, one model may work reasonably well, while the other models perform poorly or fail to follow prompts correctly. On another day, a different model may work while the previous one becomes almost unusable.It feels as though only one AI model works properly at a given time, while the others produce poor results, errors, or completely ignore important instructions in the prompt.1. Extremely poor prompt adherence when using creditsThe biggest issue I am experiencing is with generations that consume credits.When I use more credits for high

758

Blissful_Genie1602Participant

Desde hace como 3 semanas no se pueden generar videos con IA, es muy decepcionante

No funciona la generación de video IA el mes pasado debido a esto no pude usar la mitad de ellos, me parece muy injusto.

293

gilbertguardParticipant

Kling message "something went wrong", no video produced but still dedicated 240 credits

Generating in kling produces “something went wrong” message but still takes my credits for producing nothing. The credits are not returned when generation fails, what do I do?

142

practical_Genie9893Participant

Hello. I tried creating a video. The video was for my anniversary journal. Firefly changed my picture and instead of my husband and I inserted two random people. Unfortunately, it used a lot of credits. Can i get those credits back?

prompt "upscale this image 4x preserving the alpha channel and png format" reduced PNG24 to PNG8Open for Voting

Jeffery.WrightInspiring

posted in Questions

prompt "upscale this image 4x preserving the alpha channel and png format" reduced PNG24 to PNG8, continuous tone alpha was ignored.

151

default0udjzthzf5y3Participant

gemini 3.1 (nano banana 2) is very inaccurate with firefly and almost 70% of the time the credits are wasted due to absolutely incorrect results.

the prompts are not followed accuretely. the same prompts create desired output on chatgpt flare and sunburst. and gemini charges twice as many credits which go to waste. would like a refund of credits wasted on using gemini nano banana 2.

141

gifted_body35d9Participant

I just tried to make a 30-second video, but it says it failed. But the credits aren't canceled and they got used?? Since making the video failed, please refund the credits quickly.

202

Flamboyant_Beekeeper497aParticipant