Questions

Hi,I tried Generate speech but the result does not suit me.I would like to be able to add intonations (tags) but Add tone does not work.Is it possible to write my own intonation? "[cry] X i'm sorry"Thanks.

I wanted to try the video editor and create animated content by adding the image layers separately. When I want to add some motion to the assets, for example, a rigging motion to a leaf,  the Generator adds a black background to a PNG file. Thank you 🙂

Often when trying to resize an image on the board, it will not let me resize it and instead resizes the first image used instead, it doesnt matter which image I select, resizing the desired image results in a different image being resized even if im using the bounding box of the desired image.

Olá! Comprei a assinatura Adobe Firefly Mobile Yearly pela App Store (iPhone).A cobrança foi processada e a assinatura está ativa na Apple, porém o Firefly não foi ativado na minha conta Adobe. O aplicativo exibe o erro:“A operação não pode ser concluída. (AdobeSubscriptionErrorDomain erro 12.)”e permanece travado em “Compra concluída. Aguardando ativação do recurso.” Peço que seja feita a ativação manual da assinatura na minha conta Adobe. Dados para validação:• Conta Adobe: maikon.mail@gmail.com• Apple ID: maikon.mail@gmail.com• Plano: Adobe Firefly Mobile — Yearly• Valor: R$ 249,90 / ano• País: Brasil• ID do pedido Apple: MLV416DL7X Anexei prints e recibo para facilitar a análise. Muito obrigado! 👍

ive generated soundtrack for 120 seconds and it says the 4 soundtracks are generated but all of them are 0 seconds nothing to hear also generating SFX and images arent working

no puedo crear videos. Contínuamente me aparece "Ha habido un problema. Inténtalo de nuevo más tarde".Chrome Version 142.0.7444.176OS sequoia 15.6.1

firefly sigue sin servicio cuando lo activo...mensaje recurrente / ha ocurrido un error, vuelve a intentarlo mas tarde / he hecho el ejercicio de usar otro browser...y lo mismo / adjunto pantallazo 

I have been trying to generate some text to video generations, however it keeps saying there is an issue and to try again later?

NOT WORKING! Firefly app only: Enjoy unlimited generations with all image models and the Firefly Video Model - now extended until December 15thNext reset: December 11, 2025

The Text to Vector feature won't move past the intro page.

Tengo 4000/11500 creditos sin embargo no me deja generar unaimagen

I have 500 / 500 credits left and you wont let me generate an image

I bough the 2000 credits and it didn't show me how much usage they used so that's one thing another thing is it said 20 5 second videos it maxed out with only 6 -5 second videos I want to talk to a person abiut this this just scams yoy of your money 

This problem has been happening since December 1, 2025. I get the following error message on the main screen everytime I move my mouse over one of the generate options:"The application is unavailablePlease try again later."Its later.I am running the latest version of Edge (Version 143.0.3650.66 (Official build) (64-bit)) on Windows 11 Home, Version 25H2, OS Build 26200.7309. Hardware: Intel i9-13900KF processor running 3 GHz, NVIDIA GeForce RTX 4090 graphics card with 24 GB RAM, and 64 GB system RAM running 5200 MT/s.

Hello! I have credit but I get the message that I don't have enough credit. 250 credits are required to generate a video, I have 1780. Can you help me?

Bonjour, Je n'ai pas utilisé le site depuis plusieurs jours, cela m'indique que j'ai 10 crédits utilisables mais lorsque j'essaie de générer une image, cela me marque crédit insuffisant. Pouvez vous debloquer la situation svp? Cordialement, Mme Gibert Marion

Soy artista plástico y encuentro muchas dificultades  en Adobe Firefly para generar imagenes de desnudo artistico.¿Teneis alguna sugerencia para esta cuestión? 

Hi, 1.  Since I'm on the Adobe Photography Plan, I just signed up for 1 month of Firefly to see if this is going to work for me, especially since it appears that Firefly utilizes Nano Banana Pro. 2.  Question:  how do I convert an existing photo to a painting via Firefly?        a:  When using Nano Banana Pro (directly via Google), to do the above, I simply load up my photo in the text box and tell Nano Banana what I want it to do (ie "convert this photo into a watercolor") and Nano Banana will do it;  I can then further refine via additional text prompts;  easy.       b:   When using Firefly, even though it appears to use Nano Banana, accomplishing the above is... difficult to a multistep process (based on what I've seen on the various Youtube videos).  3.  Can someone in very basic steps explain how this is done in Firefly or even if it can be done.  Thanks in advance,  

i am unable to get my image generator history

Hi,  I can't buy credits. I' trying to buy 2000 credts, but get the error 500Internal Server Error. Br. Laura

Today i purchased and my all creadits are gone i don't know how but my all creadits arw gone and I can't get any refund . Please help me to get my money or creadits 

Credits got paid, generation failed, "couldn't add to generation history" also showed up. This happened the third time now and every time I spend +10% of my credits, this is absolutely not cool.

I'm interested in exploring this service, but my Amex is not accepted

Hi there! I came back to Firefly after a couple months away and found that a couple of the filters I like to use on my images (the "low lighting" and "Warm color" options) now push the color so orange and so dark that they're unusable. Is there a way to adjust those setting so the effect is more subtle? I think having that adjustability for any of the lighting and color options would be really helpful. I've tried adjusting prompts for it but have limited success with that approach. 

Getting this error:  An unexpected error occurred and we failed to generate an image! Please try again.