Questions

Please advise.

Everything seems to be working fine until a few seconds after Iswitch into scanning mode; camera seems to freeze, though I am able.to go back to the previous screen.Is it a bug?

The title says it: Uploading a scanned document to the Document Cloud with iOS Devices is not working since days.

Just curious if Adobe will sign a BAA. I do see the cloud is HIPAA compliant but need to get a BAA for Adobe scan before we can deploy to our end users. From what I have researched I don't know if Adobe will sign one or if it is possible.

Same here since weeks. No solution available

Hello,This is a relatively minor issue, but an annoyance nonetheless. Even though I updated my name in my Adobe ID account online, the app refuses to update it, despite clearing data, uninstalling and reinstalling, etc etc.Any chance this could be fixed?Thank you!

How do you delete a scan from the cloud? Instructions say to open the scan and hit the trash button at the bottom of the page but it does not appear  on my scans. Please help. Thanks

I have a new email address I would like Adobe Scan to use.  How do I change it?thanks

How do I switch app to save the scanned PDF to my linked Dropbox account instead of uploading to cloud?

So, first off, I love this app!  I use it to take a photo of my instructors powerpoint slides and create a very printable PDF to study.After collecting an exams worth of pictures I go to import them into Scan and I get the "Unable to Capture Image" error message.  I tried multiple and single images with the same error.  The app works fine if I'm taking pictures from the app to import the slides.  The error occurs when I try to add them from my camera roll.Any suggestions?

offline save is NOT ACCEPTABLe. Our office carries multiple licenses paying hundreds of dollars for an app that doesn't allow me to download my own content to my device. If this issue is not resolved by our renewal date. I am going to cancel all subscriptions. 

I take scans on my phone with the App...it says they are uploading, but they do not appear in my cloud account..any suggestions? Thanks

Sometime the auto crop function may be a little out of range, so I try to crop the scanned doc manually but the selection range was not auto snap-in and attach to the doc border when I slide it. I need to move all four angles instead of sliding the side selection range. CxmScanner app did better on this.

Hello,my native camera app offers geotagging, which connects the location where the picture/video has been taken with the image/video and possibly more information.Does Adobe Scan do/offer something like that? Or does the saving-in-the-adobe-cloud do something like that? Regards,

I used Adobe Scan for Android to scan a numerical tabular document and then I saved it to a pdf file. The OCR results were unexpectedly poor, with several digits recognized as alphabetical or special characters.The source photo was good and sharp, and some incorrectly recognized digits in one place were recognized correctly in other locations. The quality of the source digit in all the locations were of comparable quality and clarity. What can be done to improve the quality of the results? Perhaps a flag to indicate that the image is text only, numeric only, or mixed could be added in a drop-down option list to select before saving and OCRing the scan? The current selection would be shown on the drop-down button.

I don't wanna save the whole page instead just want to capture an article. It focuses properly at first while capturing, but image gets blurred out.

Hello Adobe Community, I was wondering if there is any way of adding new pictures or files to a pre-exisiting one . I'm currently using simple scanner, and it allows you to continue adding more pictures to your file even after you've saved it, but it doesn't feel as fluid as Adobe's interface. Not to mention Adobe's versatility. This add- to function helps alot in scenarios where i don't have all the necessary contents to scan yet. Ie . School- Making a collective file for a specific unit as I go along. I can continue to add more scanned homework and lectures to the file I've created once I've completed them.Thank you kind friends,Yours truly, Friend

Team !Do you guys have roadmap for this app to update us about what is coming next in the app, or what is in development ?Will there be new features or this is it ?

Hi, I had a 400 page pdf in-progress and I went to try and move a page and accidentally somehow exited to the documents page. I cannot get back to the pdf. Is there any place I can go to recover where I left off or am I out of luck here? Thanks

What is this setting option for and what does it do if I allow the use of mobile data?I couldn't find any information in the help about the setting and what the use of mobile data could be useful for.Can someone explain me?Kind regards.

Hi!I scanned 64 pages in the app. Although the quality is very good, OCR does not work. Can I edit the files afterwards in Adobe Scan mobile? I have already saved it and find no appropriate way.Thanks in advance! Best regards.

I want to save my scan as a PSD on my iPad.Seems to only support pdf, and I need a conpucomto convert it and copy it back to iPad.Want to scan or convert on iPad alone.Thanks

i have old documents that were scanned and saved as PDFs I would like to import them and scan them so they could be searchable.  But the best I can see is to take screen prints one page at a time. Really?What am I missing?

Looking at the text recognition languages I see greek is not included. I suppose because it does not belong to the latin family. Is there a plan to include it too?

So if all scans need to go to the Adobe Cloud for processing, then this App should not be used to scan Sensitive, Personal Identifiable Information (PII) such as documents containing Social Security Numbers, etc., right???If True, then the App is too dangerous to use.