Questions

Vengo usando desde hace tiempo Adobe Scan y estoy muy satisfecho con sus prestaciones, pero hace unos días que una vez escaneado el documento quiero hacer "compartir copia" y entonces me dice:"abriendo archivo" y luego queda bloqueada la app. Me ocurre tanto con mi iphone como con mi ipad. Ambos dispositivos tienen actualizado la última versión de IOS, y también he desinstalado y vuelto a instalar la aplicación, pero sigue bloqueandose. Qué más puedo hacer? Muchas gracias.

I cant able to retrieve the old scan files in Adobe cloud. Please help me get the old files from Adobe scan 

I use Adobe Scan on my iPhone. And then I use the document cloud to download the PDFs onto my computer. This past week, the website takes forever to load, and then every time I try to download any of my PDFs, McAfee webadvisor keeps saying that there are possible viruses in the PDFs.When I email them to myself from the app and download them from my email, I have no problem with the virus detector. Only when using the document cloud website directly on the computer. So I'm wondering if there actually is a virus problem on the website.This is really slowing me down. I'd appreciate any help.

Why not able to combine files despite entolled for monthly subscription 

Cannot modify a scanned document -but was able to yesterday. (Just spins and disappears like nothing happened) How am I supposed to use this for work? please fix.

Hello, I am trying to use the adobe scan app on my ipad pro for its OCR feature but for some reason, when I upload a pdf for the app to recognize the text, an error frequently occurs... When I upload a pdf, there is this cloud shape with an arrow pointing upwards (supposed to show there is some uploading going on I guess?) and right by its side the words read 'OCR...'. Sometimes it works perfectly fine, but sometimes the cloud shape gets crossed out(?) and the words next to it change to 'Waiting for OCR...". I am aware of the OCR limit on the free plan, but I am currently using a paid plan. Is this a known issue? I tried to wait it out but I am pretty certain that this whole process is not supposed to take this long (the pdf is only 20 pages...).  Any ideas on why this is happening or any solutions? Thanks.  

Is there an option/ way to scan documents without including the embedded script? Some tools and websites dont allow embedded scripts and hence have to reprocess the documents before uploading. Thanks!

How can I change Adobe settings for the country of location?

I was prompted to update the Adobe Scan (Apple iOS app.) I first hecked in the app and all recent scans said they had been uploaded. But after then having upgraded the app, all scans from the past 3 weeks have vanished from the app. Anyone else had this issue ? Is there a solution?

Hi. In this period my adobe Scan app crashed 3 times, last of these Just today, with the consequence of loosing all the scans i made (something like 300/400 Pages of work divided in 3/4 different sessions), and now i'm with 3.2GB of Ghost datas i can't access (photo here allegated, and those are 3.2GB of pure files i can no longer access ,i even tried to looks for folders/Ghost folders connecting my phone via PC but couldn't find anything). I Hope those aren't Just Metadata or a gigantic temp folder but something i can recover. Every crash occured during the processing time from converting all the photos collected into PDF format caused by the lack of space in the dispositive (i couldn't Imagine that for processing something like 70 photos  were necessary 6 GB of free space), and i photographed directly from the app so i don't have a Copy of the photos saved in the gallery.So if there's anything i can do to recover all my work would be appreciated.The android version Is the 1

Could Adobe give us users a more overt middle finger if they tried? I'm premium-thus pay them. I share my usage data to help in their dev efforts- in return -I want the app sales bumper sticker off my texts.  They claimed months and months ago to have they tech staff looking into the sudden marketing message that automatically attached to each forwarded pdf from Scan app. (?!)We all know Adobe, a very talented and creative organization, could have solved this problem in a short weekend. And if you can't make it optional - then show some respect for the user base -Turn it OFF - if you can't make a toggle.The fact that the app can't focus well with Apples last 9 months of iphones is likely Apples fault... but the unwelcome marking that cheapens my forwarded scans unless I select and cut it out is below you Adobe.  

Just recently when I scan docs to pdf through the app (which I pay dearly for) and save them to my iCloud folder, they are creating this extra txt file in addition to the pdf. What's changed?  How can I fix this?  It's just more work to go back through and delete the txt files. It's something new.  

Would rather not have to print the file then take a photo. Thanks. Tony Lima

Hi Friends - I'm a premium pay or but each time I try to access premium services I am told to subsribe.  When I push 'subscribe' it says I am already a subscriber - unable to restore purchases - I have deleted and redownloaded app - no success. Have used the same email/password for years - basically, adobe app is not recognizing my premium subscription -  any suggestions? 

Is it possible to run Adobe Scan under Windows or to use graphic rectification in Adobe Acrobat Pro?

Hola, podrían ayudarme diciendo cómo se puede compartir por WhatsApp o correo electrónico toda una carpeta 

I was scanning some documents, then opened the next day and didn't find the scan/ pdf. It completely disappeared off the app and it's not even on the cloud. Can the file be recovered in any way?

When using the app for multi page scanning why would the first couple pages be clear and then the remaining pages are blurry?  I've reinstalled the app.  No help. 

I have a frequent need to read image of a check, read the account number and routing number from it and type it into my bank.For that, I need to copy the content of the check such as name, account number and routing number in text format. Can someone please show me steps on how to achieve it using Adobe scan or Adobe acrobat pro? Thank you.

Hi everyone, I am on an iPhone 6s and running iOS 14. Since about a week ago, all of my scans render blurry text. The app has always worked great for me, but now the text is illegible. Any ideas? Thanks.

Salve. Ho dovuto usare adobe scan per lavoro e non mia sorpresa quando l'ho aperto per scansionare un documento mi appare la scritta "per usare la fotocamera, passate alla modalità a schermo intero". Purtroppo non sono riuscita a trovare da nessuna parte cosa intenda con questa scritta. Succede anche a voi? Grazie

Cambiar la aplicación a modo de pantalla completo porque no me deja tomar fotos

name:Mohd fai

Me ocurre que después de escanear y una vez guardado el archivo,  o puedo enviarlo vía correo electrónico. Se queda con el mensaje "guardando archivo" y se bloquea la aplicación obligándome a cerrarla. Siguiendo las instrucciones del desarrollador, he eliminado el caché de la app, pero sigue igual. Que puedo hacer para que me funcione?  Gracias por adelantado. Saludos