Questions

Seit zwei Wochen habe ich da iPhone 15 Pro Max. Die Scanergebnisse mit der Notizen App oder auch Makroaufnahmen mit der Kanera sind gestochen scharf. Allerdings mit Afobe Scan sind die Scan Ergebnisse absolut unscharf. Man muss die Kamera aus Entfernung halten (40 cm) damit es lesbar wird.Mit dem iPhone XS Max hatte ich gar keine Probleme.es scheint so, als würde die App den Autofokus beim iPhone 15 pro Max nicht steuern können.  IOS 17.0.3 ist installiertAdobe Scan Version 23.10.17 Scan Ergebnisse zum Vergleich beigefügt: unscharfe Egebnis mit Afobe Scan

Seit zwei Wochen habe ich da iPhone 15 Pro Max. Die Scanergebnisse mit der Notizen App oder auch Makroaufnahmen mit der Kanera sind gestochen scharf. Allerdings mit Afobe Scan sind die Scan Ergebnisse absolut unscharf. Man muss die Kamera aus Entfernung halten (40 cm) damit es lesbar wird.Mit dem iPhone XS Max hatte ich gar keine Probleme.es scheint so, als würde die App den Autofokus beim iPhone 15 pro Max nicht steuern können.  IOS 17.0.3 ist installiertAdobe Scan Version 23.10.17 

After the last update, I can no longer share files. It locks up when loading file using Adobe Scan. Also when I access the file in Adobe the same thing happens. 

Здравствуйте! Обращение к разработчикам. Нет возможности сохранить сканы и загрузить предыдущие. Прошу объяснить неполадки в приложении.

I have been paying for a premium subscription on my iPhone for 1 year, but now it cannot be activated. I am trying to restore the purchase, the application (abode) says that the purchase is active, the money has been paid. What should I do, please activate my subscription. 

Hola al abrir mi aplicación en iOS me aparece el siguiente mensaje cambie la aplicacion a modo de pantalla completa para utilizar la camara. No sé la ruta por que ya he mirado todas las posibilidades pero no me da la opción de cambiar el modo de la pantalla 

This is a very useful and nice apps.

Previous Phone (Redmi Note 😎 New Phone (Samsung Galaxy F23 5G)As in the pictures it can be seen how the scans are of low quality. I have been using Adobe Scan since when it launched and now it is frustrating me. Even the camera of my new phone is better. Please look into the matter Adobe. I hope you will resolve it ASAP.

When a print a pdf from adope scan it shrinks

My documents will not open in adobe scan or the adobe app on my IPhone .

I can't share a file in iXpand when I use adobe scan because it doesn't propose it. I can't add it in the recommended iPhone actions. The two apps are not compatible with each other. I can use iXpand in apple photos though. 

You need to get rid of the pre-filled subject, line and text in the body on the Adobe Scan app. I pay for Adobe. It should at least be available to get rid of for subscribers. It's really annoying to delete the really long, subject, line and text in the body every time I hit share copy by email.

 Go to email a copy of a scan and it doesn't load and freezes the app.  How do I fix this? 

Adobe ScanWhy I cannot search keywords within  all files in the Adobe cloud like in Genius Scan? I am used to scan all incoming letters. Genius Scan run an OCR over them and attached the index. I was easily able to find back every letter in the App or even on Google Drive. I thought changing to Adobe Scan to save some money. But my first documents for testing are not found via search if I use any word from the inside.

I am using Adobe scan frequently now today as I have used the app my all past documents got erase and it was very important how can I restore the vanish documents of my Adobe scan files please help

Hello I am using Adobe scan on an iPhone 13 running IOS 17.0.2.  Things were working fine until last week.  I can scan a document but whenever I try to share a copy of a scan the app locks up when trying to upload a file.  So far I've tried to log out restart my phone and log in to the app and that hasn't fixed it.  I also tried deleting the app and reloading it from the App Store.  That also doesn't fix it.  From earlier posts this is a problem that has that has occurred in earlier times as well.  Do you have any suggestions on how I can make the app work again?

Не получается отправить отсканированный документ, ссылка не создаётся. Что делать? 

I subscribe to Scan Premium but the compress PDF keeps giving me this error: Error compressing File is already compressed. After almost an hour with customer support asking questions/details they then sent this and left the chat:The version of application (Scan) that you are using is an unsupported version. We do not have support options available for that version. You can however go to https://community.adobe.com and post a question there and an expert will respond to it. In the meantime, let me connect you with the team that will be able to set up a free trial for you for Acrobat Pro DC, the latest version so that you will be able to do your work with the PDFs. Please remain connected.The message I got when they left was to contact during regular hours.I'm on a Mac using the latest OS and have tried both Chrome & Safari. I was able to compress two files, scanned in a new document via the iOS app, came to my Mac to compress and download when this error to compress happened.An

Adobe Scan es una aplicación muy útil para el escaneo de documentos. Puede mejorar aún más agregando un filtro "sin sombra" como el que tiene CamScanner. Sabemos que la app realiza la función de escaneo, solo que algunas veces no logra eliminar las sombras de manera completa y no siempre se puede solucionar con la herramienta limpieza porque la sombra aparece sobre el texto. Implementar este filtro "extra" sería de gran ayuda para la comunidad.

I am completely disappointed in the lack of help Adobe scan gave me. First, there is no phone number to call to speak to an actual representative, which probably didn't matter as the two chat reps I chatted with had names that indicates a language barrier would have been an issue. Also, the two reps I chatted with both denied a refund when it was less than 24 hours from the auto renewal, AND I never used the subscription! Good thing Google has their act together, as I was able to put a complaint in to them and they responded WITH my refund in less than 24 hrs. Never again adobe! You are too big of a company to know better. Treat your customers better and you may be surprised at how much more business you get. 

I was using one of the recent updates that allowed us to save and edit the scan immediately after snapping it. This feature worked for me for about a week, but then it reverted back to not allowing me to do that immediately. Does anyone have a resolution on this one?

We would like to inform our valued users that the Adobe Fill & Sign app will soon be retired and will no longer receive updates or support. We encourage you to migrate to the Acrobat Reader mobile app to continue enjoying the best of what our platform has to offer. You can access the Acrobat Reader app’s Fill & Sign feature for form-filling and signature workflows.  We understand that change can be challenging, but we believe this transition will significantly enhance your experience. The Acrobat Reader mobile app has all the familiar Fill & Sign features and more, making your experience even better. This transition marks an exciting step forward, and we appreciate your continued support as we strive to provide you with the best possible mobile app experience.    Switch to the Acrobat Reader mobile app.  The Adobe Fill & Sign app launch now displays a dialog that notifies you about the upcoming change. Select Go to Acrobat Reader 

Haven't used it for four months, saying that my account no longer have access to cloud storage. Using an iPhone 14 with latest app version installed. I don't have any subscription indeed with my personal account, I only use it to take photoes and convert them into PDF files. How do I continue to use this feature? Do I need a paid subscription for this? Per this link, Adobe scan is still a free to use service. https://www.adobe.com/devnet-docs/adobescan/android/en/managingsubscriptions.html 

Why is markup not working?  It used to.  Here is my file after markup in the main screen of scan  second pic is in edit mode.  Markups showing but they don't show in final document.  Tested to see if it was just a display issue in scan by sharing doc to adobe reader.  Still no markups??