Questions

Hello there, I am designing a website in Adobe XD with bright, saturated yellow tones and food photos for a client right now.In the app itsself and in the normal preview (command + enter button) everything looks fine and as it should be. But when I create the preview link to send it to the client for feedback – and open it in the browser – the website looks completely diffferent concerning the colours… the yellow tones are a lot more desaturated and the photos do not look crisp enough at all. This is a massive problem concerning CI-Colours and Photo Style…I attached two screenshots (Adobe XD app and preview link in browser). How can this be? And what is the solution for this? I never had this problem on any other projects before… Thank you & Best wishes,Ben

Expected behaviour: If you have a 'Time' triggered transition (or auto-animations) in your prototype it should move to the next screen linked in the prototype based on desired time. What's happening:If I have any Lottie animations playing it will never proceed to the next slide. happens both for looped playback and play-once.

Every time I try to start XD I get the following error. I have tried reinstalling the software but the error persists. Error 5719 

hello !i have a problem i cant start adobe xdit stuck on splash screen i have try all but nothing worked pls help me

I have a set of artboards and connected components that I need to duplcate as a template and preserve the relaatinships between the artboards and screens.  However these need to be separate so that changes made to compoents in the new set do not affect the artboards in the orignal.  I have no issue with getting a copy via copy or duplicate commands but the links between the compoents and artboards in the new set are then broken.

I have an overlay with a Lottie file—which acts as loading spinner—. Such animation has a duration of 8 seconds. Nevertheless I set it to play automatically in a loop. The problem is that when previewing the prototype, the time-triggered animation is not triggered at all. I though that the fact that the animation duration (when removing the loop option) is greater than the time animation delay, could be the problem, so I edited the animation file so it has a duration time less than the delay yet the issue still occurs. When hiding the animation Lottie file, the time-triggered animation is triggered just fine. Any ideas on how to fix this?

When I work on Adobe XD it saves the work automatically. But that time xd did not respond. It takes at least 30 seconds to get back to work. Please solve the problem or tell me how to stop auto-saving. 

Hello if I create a prototype for view when sharing is that kept in the cloud? Or can I share work not using the cloud? For security reasons?

Probably a dead simple issue here, but I'm working through one of those Classroom in a Book manuals. I've created a Master Object then created an Instance of it on another artboard.   The problem is, when I change the size of the master it does the opposite change on the instance - see below.   Probably super obvious help but it's driving me mad!       <Title renamed by moderator>

Hi there, everytime I try to share my project, an error 44:76 occurs. I reviewed all my image and convert it into PNG but it doesn't seem to work.  I have the latest version of Adobe XD, running on a Macbook Pro Intel. Can someone help me with this ?

Having critical issues since updating to MacOS Monterey. I can no longer export documents or take any interface actions. I can move elements on my pages, but menu actions, such as simple copy and paste, no longer work and are seemingly disabled. This only began happening after an update to MacOS Monterey, and I can't find any other users with similar issues and potential resolutions. This has brought my workday to a grinding halt, and outside of rebuilding the entire interface in Figma, I see no other option than to hope rolling back to the previous version of MacOS via a system restore is going to fix the issue (I've already started that process).  I am moving my workflow to Figma, and coincidentally started that process this week, but I'm probably a good week away from transposing my design system and rebuilding my component libraries.  Has anyone else run into a similar issue?  Export disabled:  Copy and paste disabled, along wi

hello team,  I'd like some help but I'm unable to share this publicly. I have read a few known issues of this happening in the past.  The share link has been given to my client and we all can only open it on desktop (even though its a mobile preview link). On mobile it opens and then crashes the site.  Is there a known issue with this? Thank you

See screenshot attachClick red circle will take you to Behance 404 error page.Click red rectangle will take you to XD file.I believe the red circle is a bug/glitch on the latest Creative Cloud service or possible XD.

I'm using windows 10 and the latest version of xdhttps://prnt.sc/1ys4y90

I edited the file that someone created (which means all component + prototype link were all created by this person).Then, I tried to save it in the cloud based enterprise file.I failed 1 time out of 3 to do this. And the message error is : unable to save this file (error: -1). Even though, when I managed to save it, once I modified /overlapped it, XD didn't save the file and show the same error message. I believe that it occurs when I modify someone's file.Can't we co-edit XD file ? Please note that other colleagues haven't had any problem about itThanks for your help ! Adobe version : 45.0.62OS: Windows 10 Entreprise version 20H2

I have enterprise account, and my XD has Starter plan label on it so now I can't publish libraries. Is this right? What should I do to upgrade my XD plan?it alwasy redirects me to the regular XD pricing page, but I already have all the apps. PLEASE HELP!

Within my layers I have created a couple of folders - 2 folders contain svgs and the other folder contains 2 x pngs. When I create a rectangle shape and place this layer underneath the folder with the 2 x pngs it remains on top of it. Why is this happening?

Can I show the overflow of a scroll group in designmode, even when it is not selected? I'd like to be able to select per scrollgroup if the overflow is visible in designmode or not. Not would be the current behaviour, where the overflow is visible semi-transparant when the scrollgroup is selected (by a double click).

Updated XD to 45.0.62.17  (CCS 4.21.1.1) and lost all plugins.😕😕

Good day Technical Support, I am not being able to start Adobe xd today, as the error code consistently shows 5719.Another issue is when someone else shares his Web prototype link with me, which allows to edit, I could not view or edit the work.Could you please advise? Jiaqi

Hi there,my team recently ran into some rather weird issue on the prototype link preview where on my system, a text is shown underlined, however on my team mate's system it shows that it's not.Screenshot from my system on linkScreenshot from team mate's system on linkUnderstand it's a rather minor issue, but feel like it could probably just cause a lot of unnecessary back and forth if the issue persists. Hope ya'll can figure it out. Thank you!

Hi, While I was working in adobe Xd suddenly it crashed. Then I opened the file again and found that all my artboard layers are turn black. I would like to get some solution here for this.   

Hi, i have a problem. I can't change the Character spacing for any font in latest version of XD on MacOS Monterey. Everything + is ok, if i want to change it to - it jumps back to 0.

Right after the big Adobe release, I started facign with a problem to past correctly my vector design to XD. All colors, gradiens and layers are pasting incorect. More over all layers look wery weird in XD, there are some stanrange mask and goups that in Illustrator I didn't have. Please see screeshots below.   

Hello,I have to make a prototype which uses controller triggers, and it is not working. I have tried two controllers, a generic Logitech one, and a PDP Wired Xbox one. Both don't work at all, it only accepts Keyboard buttons. I have also tested on different Adobe XD versions and different computer. I am on Win 10 Pro, 64 bit operating system.