Questions

Hello,I would like to play a video from my Adobe XD project. Not a video in the project, as it is limited to 25 Mo, but a video in the video player of a tablet. By clicking on a button, it would open the video in an external player. Would that be possible ? I can't use hyperlinks because they need a http adress and can't be used locally.Do you know if that's possible and how ?Thanks   <Title renamed by moderator>

 

hey all, just installed fresh SOE windows 10 22h2 and and adobe creative clouds all up to date and installed XD and when i click to open it, it just staright up closes. i got the log collector but theres nothing really in there that stands out. my laptop runs a Iris® Xe Graphics card and my old laptop runs Intel UHD graphics 620, so i updated both to the latest of everything and my new laptop still closes but my old one opens up fine.    is there a graphics card an issue?   {Renamed By MOD}

While viewing any prototype (both cloud loaded and live view) scrolling through pages, changing pages, animations and almost everything else in the prototype is extremely slow (4fps or something). i tried reinstalling the app on my phone but nothing is solving it. I'm working on an iPhone 13 pro. 

Hello Experts,I have an FRL customer that is wondering if there is any way to download XD libraries and share the libraries with the team. As we know FRL XD doesn't come with share functions, including the libraries. In Photoshop they can download the libraries as a local files and share them but seems that we can't do the same in XD. Could any one please advice a workaround to meet this need? Thanks in advance!

Hi, everyone. I just started working in XD the past couple months. I have an image scaling question I hope one of you can answer for me. Let's say I placed an image in XD and then scaled it down for the final file. Can I copy that image into another XD file and then scale it up to its original size without losing quality? For example, if I place a file in InDesign and then scale it down, I can still scale it back up to its original size later because InDesign doesn't lose any pixel information. If I scale it down in Photoshop, however, I can't upscale it back later and get the same clarity as the original image. Does XD act more like InDesign or Photoshop when you scale an image down?

Adobe XD sign out issue. I am facing sign out issue in Adobe XD. After opening Adobe XD few second i will get an popup message as "you have been signed" could you please resolve this issue. due to this issue my task's are pending could you please give suggustion how to fix this issue. 

Hey there guys, and thank you for being part of a community created around such a cool field as UX. I am currently struggling towards finding the best possible way for creating a reusable component kit that would allow me to import these components into various designs and re-style them, without loosing the states associated. This use case has occured for me, because I currently work for a software development company, that requires a base component UX kit from which it should use and re-style components for each individual customer. While I have created and published a component library, each time that I import a component into a new design, I have to manually re-construct all of the states (like color or text changes) for each component, which kind of defeats the purpose. So my question is, how can you define a reusable component kit in adobe XD? Thank you!

Cloud document shared with me won't open the next time I try to open it because I forgot to save it before the electricity went out.   {Renamed By MOD}

Hi there,  the company I work at canceled the creative cloud membership and now ALL the files are gone. I can't even find them in the deleted files folder. I need help desperately. That's years of work gone. Please tell me there's a way of recovering them.   {Renamed By MOD}

While I'm working, XD keeps pausing, refreshing, then reverting to a previously auto-saved version (deleting all the work I've done). It's impossible to do my job. This is WITH the update that was pushed out over the weekend—last week was doing the same thing at a greater frequency. 

Hi guys, my first post here, i print and make canvases, my website (a wordpress site) has been designed with the option for a customer to upload an image from their phone so it arrives to me in an email and enables me to print it. Can i do the same in XD? Is that even possible to create in my app im trying to make.  Thank you. Gra   <Title renamed by moderator>

I work in a close enviroment where there is not internet connection always. I have to use Adobe XD at my workplace. Internet can be used for the first time installation only but not after that. Can Adobe XD be used offline?, If yes, then can all the toolkits of fonts and other things come as a package and be installed at once?

I JUST CAN'T WORK BECAUSE THE SOFTWARE AUTOMATICALLY SAVES EVERY SMALL CHANGE I MAKE. I WANT TO THROW MY NOTEBOOK ON THE WALL WHEN THIS HAPPENS (🙎🙎🙎) . I LOVE MY JOB, BUT ADOBE XD MAKES ME HATE IT WITH ALL MY STRENGTH. FOR THE LOVE OF GOD FIX THIS! 🙏 I CAN'T TAKE IT ANYMORE. IT IS SO STRESSING (🙎🙎🙎) THAT I ASKED MY MANAGER TO BUY THE FIGMA LICENSE BECAUSE IT IS UNBEARABLE TO WORK WITH YOUR SOFTWARE. HOWEVER, WHILE MY FIGMA LICENSE IS NOT PURCHASED BY THE COMPANY'S COMMERCIAL DEPARTMENT, I AM OBLIGED TO GET ANGER WITH XD. HEEELP!!!

Hi all,I really don't know how to call it correctly so I don't even know, how to find it here. But I noticed one thing. If I work on my design on my laptop and then, I move it to my PC, it looks like the heights of row are different. For example if I have two elements top aligned, then it's ok on laptop, but on PC one element is lower than the other one. Do you know please, what it is? Thanks.Tomas

why this is happening and how would it stop?😞

I can't seem to get a hover state with a pass through overlay to work on an image.The default state is the image at 100% opacity at normal.I'd like the hover state to have transparent color overlay. As soon as I try to assign a hover state the violet disappears or I can't assign the hover or the default and the hover become the same. The selected state has a keyline border.Any help will be appreciated!

Getting error 44:23 when trying to create shared link. It worked fine for past year and I changed absolutely nothing in my system, so none of the general troubleshooting is relevant.Here is requested info:Win 10XD v56.0.12.6, Creative Cloud Sync 6.2.0.5Southern CaliforniaError 44:23 "Something went wrong."Error occurs when trying to create a shared link.

Hi All;When I try to view a prototype on Adobe XD Mobile in my iPhone X Max, the transition are laggy and it takes time to respon to the taps. I used XDViewer as an alternative and the transition play very smooth and there is no delay, but the screens on XDviewer are cropped. It will be nice to be able to use XD Mobile app to showcase my prototypes and not rely on third party apps! iPhone Xs Max Software version 14.4.2MacBook Pro 13" Software version 11.1 XD Mobile app  and  Mac using latest version 

Hi, Recently my adobe CC license was revoked as per an internal request by my team as we no longer needed it. The account had some files which we needed, after the revocation, I am unable to find the adobe xd files in your files section. It was not in my cloud storage as well. Currently, adobe xd shows that I am on the starter pack. Can anyone help me guide to where can I find my old files?

Since last week that all the libraries disappeared ... the ones that I own and the ones that were shared with me and the team... know all the files have a ton of broken links and are impossible to work with.Did these happen to anyone else?How did o solve the problem?Thanks

Hello, I have updated my XD to latest version, After that my colour picker option is not responding. Can ypu please solve this ASAP.

Hi! I am currently working on an app prototype that requires sound playback, like a soundboard. The functionality is integrated perfectly fine in XD and it works great when previewing on my desktop! However, when launching the file on my iPad (via USB or via cloud storage, XD app), no sound plays whatsoever. Hotspot Hints indicate that the sounds are included in the version running on the iPad, but nothing happens when touching it.  Does anyone know what could be the cause of this? Thanks! -Wisse (attached is my project with most assets removed but the sound buttons still intact)

Hi, I created a button and enabled responsive design, kept the width fixed in manual settings but whenever I am increasing the text lenght or size my button resizes, so basically my concern is that I don't want the button frame/BG to increase its size when I change the text inside it. any help or solution please?

Le panneau actif ne s'affiche pas. Impossible d'ajouter quoi que ce soit dans ce drapeau.