Questions

Hi!  I am new to Captivate, using it to create software demonstration videos. I have a project in Captivate 2019 (11.5.1.499), where I have 3 video demo slides.  Two of the three have an issue when I publish the project to HTML5 and view the index.html, where at the end of the demo timeline, it briefly flashes an image of the beginning of the demo up before moving to the next slide.  Originally, I had put an image on the video demo timeline to introduce the demo and this was what flashed up. I removed the image and now it flashes up the beginning of the video.  The only video demo that doesn't have the issue is the one that never had the image, so I suspect something to do with this but I don't know how to make it stop. Any ideas to resolve this? (that don't involve re-taking all my videos)

I have completed a search but couldn't see the solution to my issue.I am trying to install Captivate 2017 on my Windows 10 HP 64bit laptop. I have Captivate 2019 installed with no problems but now need the older version to work on client files. As soon as I click on set-up.exe, I get an error message saying that the installation has failed (Error code: 103) and that a restart is required. Restarting does not resolve and it comes up with the same error message every time. Sometimes it lets me get as far as inputting my Adobe ID but most of the time it fails before that happens. I have tried the following:- Downloading files using a different browser- Turning off all security settings and firewalls- Running cccleaner- Running as an administrator- Trying to install from safe mode- Uninstalled all other versions of Captivate- Closed all browsers and other applications whilst uploading- Run programmes to check/remove malware viruses (none found) My IT tried for several hours

Hello,The last slide of my project is a carousel of 4 images (from the Learning Interactions). The timing for the slide is 3 seconds. When I publish the project the carousel plays in loop. I could not find a way to stop the loop and just finish the play. Any ideas about this? What am I missinng?Thanks in advance!

I have read the chain in this link: No More Flash Player - What do I do? and I understand that I need to publish my project as HTML5. My question is this, and please have in mind that I am a very beginner in AC: why does Adobe still give the option of SCORM file SWF with Flash, since Flash is no longer supported? What's the point in this?The reason I am asking this is that in my 3 slides project (pretty simple), a button to go Next won't play in my HMTL5, but plays in Preview. Is this relevant? I deleted the Next Button and hope that people can pause the slide they need or just click next on the Navigation bar.  Thanks in advance for your help. 

Hello ALL!Being that Captivate is a Multimedia application combining text, images, graphics, illustrations, video, animation, audio, and interactivity - I was wondering HOW YOU USE the Adobe Creative Cloud in YOUR Captivate Projects?   What are you some Hacks that help with your workflow, productivity, or to spice up your eLearning Projects?     This is what I will be Speaking about at Adobe eLearning World 2021 and I wanted to see HOW YOU ARE Incorporating the Adobe Creative Cloud applications with your eLearning Projects.   Do you import images with Adobe Stock? Are you spicing up your font choices with Adobe Fonts?Do you enhance your images in Adobe Photoshop? Do you imprive your audio with Adobe Audition? Do you add Illustrations or Animation with Adobe Illustrator or Adobe Animate? Do you edit your video or add lower thirds with Adobe Premiere? Do you roundtrip edit with Audition, Photoshop, or Adobe Illustrator? Are you adding animated Characters with Ado

Is there any way to use voice to answer the quizzes?

Hello,I downloaded captivate 2019 trial version and running into problem, and unable to open simulation feature with below error. Followed some advise on forums but unable to change the DPI Awareness to 1 on .INI file.  Windows message is  ' don't have permissions on the computer. But I am the admin on that computer which was purchased 2 weeks ago.Please help on this.Thanks,Suja

I have upgraded to big sur and on the old captivate link.  Has anyone got the fix link. thanks 

Hi- What are the best practices for content to scale properly within any browser size? I don't see a dynamic (100%) setting.

Hello, I'm really hoping someone can help. We work with a 3rd party vendor and that provides games for us to use within our year trainings, and when I upload them under Media > HTML5 animation, I get the message "Connection Lost!" Close and reopen the training to continue.  Any idea what can be causing this? 

I have cleared my cache, checked for updates, quit and deleted preferences.... but when I open a blank project or responsive project I see a black screen! I have tried Command+0, Command+1, Command+2 - View>Magnification>Best Fit.... they all do NOTHING.   Not sure if I just have bad luck... but there is not a project I have worked on where I have not ran into issues with Captivate.      only way to see it is if I zoom out ALL The way... then slowly zoom in... move screen back in view, zoom in more, then move screen back in view. What's happening?   thanks, mark

I have a video in my captivate project and I want to learner to be able to see how much time is remaining in the video when they are taking the course. I put the video in as an event video and it has a progress bar at the bottom but does not tell the actual time remaining. Is this possible to give an actual amount if time left? If so, how do you do this?

I have a PC version and mac version of captivate 2019In the mac version an identical slide doesn't work properly.  The video is behind the background of the slide whereas on the PC version it is in front where it is meant to be.  The video is on the top on both slides.  But when i play it in preview or in HTML 5 browser the video isn't visible except for it's very top edge when playing the mac version.

...Hello !...I'm working on a game project and I have a strange issue...I'm collecting numbers in TEB (and saved them as variables named "D1_1", "D1_2", ... , "D1_6")And I want to add these 6 variables, the result would be another variable ("Total_1")...(Of course I can add them using the Captivate's Expression action but it would add more variables, need 5 actions... So I wanted to use Javascript !...)And to add these 6 variables with Javascript it would need  just a line of code :Total_1 = D1_1 + D1_2 + D1_3 + D1_4 + D1_5 + D1_6;After having a problem (my variables considered as string and not as numbers), I looked in Js ressources on Internet and found that I have to add :Number(Total_1);And it seems to be ok : But If I let one TEB without answer, the same problem (string and number) occurs :  So... I need your help !(I already found a solution by adding the default text of "0" in the TEB... But I would  prefer that the TEBs were cleared...)Thanks in advance

I had Captivate 9 installed on a laptop that had a hardware issue not worth fixing. Purchased a new laptop and just transfered the old NVM hard drive so I do not have to reinstall anything. Now Adobe Captiovate is asking for license key. I pulled my registered License key from my Adobe account. Account doesn't show any Activated Devices, but I get this error message:I cannot deactive since license on the new laptop with the old NVM hard drive. I called customer support twice, they cannot help me free up this license. (There only option was to sell me a new support/license!) How do I get the Adobe Licensing Server to reset my activation count?Support for this version ends soon, so I do not have much time.   

I am currently using version 11.5.5. I regularly use Merge With Bakground to overlay images over a background image (to cover mistakes, or  updates to a systemn screenprint) and merge it to background. However, this week I am having an issue where the merge is only covering half of an image. So let's say there's a 2 inch area on the background I want to cover. I create a 3 inch shape and overlay it completely, and merge to the background. Only half of the 2 inch image is covered after the merge. It's driving me crazy. Anyone have any thoughts or fixes?

I always thought the built in "Continue" button on the Quiz Results slide wa sthe button that passe dthe course completion status and score to the LMS. However, in speaking with an Adobe Captivate technician today they stated it is exiting the course (either through closing the browse ror through the "Exit" button on the play bar that sends the status and quiz results to the LMS. I have a client who is telling me the ONLY way the results seem to be going over is by hitting the "Exit" button on the play bar. The "Continue" button (which I re-named as Submit Score and to continue to a final congrats slide, only moves the project to teh congrats slid ebut does not trigger any information to the LMS.  My question is what button or functionality trigger sthe status and scor eto an LMS? Also, what is the purpose of the auto programed "Continue" button on the Quiz Results slide? Thank you!

Hi, Just wondering if I'm not making a SCORM project only exporting to a movie file, then does it matter if I use the fluid boxes vs. the old fashioned blank project? Thanks!

I'm facing an issue with captivate on my computer. Whenever I am opening adobe captivate the system is not responding and then it close the program automatically. I tried to uninstall and reinstall the program but it didn't help.

Hi all,I am currently Adobe Captivate 9 and I am wondering if it is technically possible to add a clicking sound to the Submit buttonin the question slides?I have looked into this and I am thinking that this is not feasible but I just want to confirm.ThanksKeith

I made fluid boxes in a slide, and then I put text captions inside of them. However, once the text was inside, I couldn't seem to access the fluid boxes anymore. I double clicked on the fluid box, but it still only highlighted the text, not the box. Is there a way to do this? Screenshots are shown below.

Hi all ,I want to complete Adobe Developer certificate, so  you people guide me how prepare for this certification and what logic and condtions are there.

Hi all, I have recently upgraded Captivate and am trying to create a template using Myriad Pro Light but it is not available in the drop down menu. I am creating coporate e-learning so font is non-negociable, unfortunately. Is there a way to reinstate it? Thanks! 

I have a button on the slide that pauses it after a few seconds but the audio keeps playing.  How do I fix this?

Dear all,I'm trying to create a project with several steps like a mission. And the learner as to follow step by step and, and pedagogically all the element should stay in the same page.I know that with Articultate it is possible to create a project with the possibiliy to scroll the page, is there a what to do that with Captivate ? Thank you,Karim