Questions

Hi there! I have faced an issue with locating glTF PBR Metal Roughness export preset. I want to write  plugin using it so it would be helpful to know the ResourceID of this preset. Any piece of advice will be helpful. Thanks!

In Substance 3D Painter, when painting on the mask of a fill layer, the brush always displays "No Material". This happens with all brushes, and restarting the software doesn’t fix it. What’s the problem? This didn’t occur in older versions; it only started happening after I updated to the latest version 11.1.2.

Hi everyone!I created a simple, slightly conical circular band model in Blender (image 1). After UV unwrapping (image 2), I then exported the high- and low-poly models in FBX format.In Substance Painter, after baking, I get noticeable jagged edges on the model (image 3).For baking, I set the antialiasing to Supersampling 16x, and the output size on 4096x4096.After baking, there are jagged edges (image 3).Why does this happen and how can I fix them?Thanks so much!123 

I am trying to log into Adobe Substance Painter with my google account, but it keeps telling me that the browser is not secure. I don’t know what to do. 

Hi all,  I am getting the following error over the last couple of weeks and I have no idea what the issue is.  “Critical error can't build edition context. Invalid edition target”This pops up on different models and models that have worked with no issues before. I have updated to the latest edition but it hasn’t fixed the issue. The error pops up randomly when I am working on a model and I can pin point it to anything one thing that I am doing.  Any help would be amazing as this is preventing me from completing work. 

i am getting this error message [Resources List Model] Icons memory budget set to 1OOMB.[Plugin - resources-updater) No project open, resources updater discarded[Scene 3D] Unable to open file "(Scene 3D] Failed to load 3D scene.unable to open file 

im pretty sure its not a brush or alpha or whaterver... perhaps a smart mask? not sure. i have provided a screenshot of what im talking about below.  

Hey! Had to leave the PC for a bit. Saved the project, exited Substance and turned off the PC.Cameback and I can't open the project? Getting errors:[Scene 3D] Unable to open file "".[Scene 3D] Failed to load 3D scene.Unable to open file "".Please tell me there is something I can do to fix this. This is literally 20 hours of work wasted if it’s corrupt beyond fixing. I have no idea how this even happens?

I'm a verified student and i'm paying for Adobe Creative Cloud, i would like to have access to adobe 3D Painter as it's free for student, but when i try they ask me to pay. How do i get access to it for free, as a registered student ? 

I get this error.[EngineBitmapLoad] Failed to decode bitmap.resource://project2/Curvature JaggedCliffFace_02_2_m?version=bac74d3620f356d68c754f6932800eed964f8da0.imageI get it with each of the UDIM tiles except the first one which is named Curvature JaggedCliffFace_02_1_m that one comes in normally. I saved the material as a smart material from layering manually getting what i wanted, then saved as a smart material so I could apply it to each tile. Maybe its something to do with the First UDIM? I made it into a line. from left to right.Thoughts? Using 11.1.0 Build 4950 so far.Something to note, the 1st UDIm looks also different than the other Tiles. not sure what is happening here. like its not applying something to it.

Hello, my world space normals are completely off when baking. I have no idea what might be causing this issue. I am currently using Maya to model and UVExporting as FBX file Here is what it looks like. 

Hello I created a material with substance designer that uses flow maps to rotate the instance tiles. In theory it works, I tested it with downloaded flow maps like this And the tiles turn as expected but as soon as I try to paint the flow map in SP it doesn’t work.My setup is to have the material on top with the anchor to a paint layer below where I use the green normal brush to paint the flow map. using this as a normal inputAs described here https://helpx.adobe.com/substance-3d-painter/painting/advanced-channel-painting/flow-map-painting.html . Even though I am following the tutorial to the letter the material doesn’t react as expected and that I think is because the resulting flow map reads more like this Where the color ranges don’t match the flow map values.Why is that? What I am doing wrong? Could it be my material set up incorrectly? 

I am attempting to projection paint or tile procedurals in the height channel to use as displacement in my dcc. Coming from Mari, I am used to setting a base colour of 0.5, otherwise 50% grey. In Painter, I have configured my height channel to 32f, and loaded a tiling image that is already set to a 0.5 mid value. However, when viewing the height channel in isolation, everything is black and white, and similar on export. How can I appropriately configure my height channel and painting so that it is representative of a 0.5 mid value? 

I accidentally paint two diferents colors in the same layer in my texture painting, i need help to separate them, or at least remove one specific color from the layer,I would like some help; no tutorial or forum has helped me so far.

I just got the newest version of substance painter (9.1.1) and i'm having trouble with the screen recording option.I have a mac and it says that I have to allow substance painter access to the screen recording option. However, it just simply does not register. Which does not allow me to start the early baking process...I have restarted my computer, gave it access multime times, I have restarted the program multime times as well. But still the problem persists. Does anyone know how i could be able to fix this??

I’m trying to find the right workflow for my project. I have an ipad where theres several materials and im using vertex colors to add my materials but I just want one texture set. I’m working in Cinema4D. Does anyone know how to accomplish this?

Hi! I don't see anywhere which version is Substance Painter (checking latest, 11.0.2)  of pxr USD is using.Also, I'm unable to find any python modules, so I guess it is compiled without python support, probably because it doesn't seem to have use since usd scene manipulation would break a lot of things, but it would be handy to do queries inside our pipeline for example.

Hello everyone,  I looked online and seem not to find a answer to my question. Is it possible to make a displacement/Height map from your normal map on SP? Heres a example; you purchase a premade high rez basemesh that includes texture and normals but would like to use the high frequency details from the normals in zbrush but zbrush does not use normals maps. So now you need to convert the normals map into Height/displacement maps and how would you go about doing so in SP? I hope to hear from your soon and thank you in advance. 

Not sure If I named the topic correctly, but think it will do..Getting ready to export textures for a model.Model is seperated in 5 individual IDed parts for painting individually.Each part has 1 or 2 custom use channels assigned to them (user0 and User1)When I am ready to export textures (UDIM / stacked textures per R+G+B / R+G+B+A), How do I make sure that each created User0 / 01 painted layer will goto the correct model part?Will SP automatically know that the User0 and User01 created in Model Part01 will goto it?and will do for each created User0 and User01 part? I hope I explained this correctly?Trying to not make this a TL/DR topic.If you need more information / details, I'll be happy to respond with the needed intel.

Unable to compute normals because some triangles were to small on high poly part I'm trying to bake my high poly from zbrush on to my low poly but these errors keep showing up and I'm not really sure why, some advice would be great. Never encountered them and my mesh from maya has no errors or ngons it seems.   

Well basically is the doubt at the title, will substance 3d painter 2026 have a perpetual steam license?thank you.

I can't seem to find out how to export the stylized generator to a base color. Also is there a way to bake the environment lights into the same base color ?

Hi there, I’m creating a custom tool in Substance 3D Designer to be used as a generator / fill layer in Substance 3D Painter, and I’d like to understand how this will behave in terms of memory usage under the hood. This question is primarily addressed to Substance 3D developers or anyone who knows how resource loading works internally. Use case:Inside a single Designer graph I plan to embed around 50 texture maps in 4K (about 25 MB each, so roughly 1 GB of embedded resources in the .sbsar).In Painter, the user will typically use this .sbsar only once per project, as a fill layer on top of the stack that generates base color + roughness + metallic.For one specific use, the user actually selects only two textures out of those 50 (through parameters / switches in the graph). So logically they need around 50 MB of data, while the remaining ~950 MB is just a “technical library” of textures stored inside the .sbsar. The core question:How does Substance 3D Painter handle such l

Hello In a few of my projects my model disappears when I try to render in iRay. I have checked over the settings and they are exactly the same as another similar project I have which renders fine. I've tried moving the camera out a bit, making sure alpha is not turned on and a few other changes but none make a difference, the model is literally invisible! Any suggestions on what might be causing this? Thanks

[Resources List Model] Icons memory budget set to 100MB. how do I change icon memory.