Questions

How can I prevent Adobe Creative Cloud from removing my settings from my apps (e.g., favorite fonts, custom preferences) during app updates?

Hello 🙂I have an Adobe Creative Cloud Photography Plan with 1TB Storage. On my Mac HD/CUser I have a 'Creative Cloud Files' folder with all my files in and this folder has always synced to that 1TB of storage and those files have always shown in my Creative Cloud 'Your Files'.  This folder is now no longer syncing and my 'Your Files' is now empty. I understand from Adobe there has been a discontinuation of Creative Cloud synced files (https://helpx.adobe.com/uk/creative-cloud/kb/eol-creative-cloud-synced-files.html) but was told by an Adobe agent today on the phone that this is for Business Plans only and mine is an Individual Plan so that does not apply to me but they could not seem to help me with why my files are not syncing and showing in my 'Your Files'.Thoroughly confused and frustrated... so any ideas or help would be VERY gratefully received.Thank you,-Pommegirl

Kun je de oudere versies van LRC n.a.v. De vele updates verwijderen?

Eu tinha um plano de Fotografia de 1T e migrei para o plano Creative Cloud todos os apps , sem perceber que o novo plano teria somente 100GB!!!!!   O sistema não alertou… Bom, fui buscar como aumentar o armazenamento, o suporte diz para acionar a Opção Aumentar Armazenamento na opção "Gerenciar Planos" em //account.adobe.com/pt/pans mas esta opção simplesmente não aparece!!! Anexarei as fotos. A única opção que recebo é de migrar para um plano de 2T pelo triplo do preço o que é um absurdo. Eu quero simnplesmnte voltar com o 1 T que eu tinha dado que já ocupo 300GB e estou ompossibilidata de fazer qq coisa. Já entrei em contato com Vendas, enviei e-mail relatando a situação, mas não tive retorno. Alguém já teve este problema ?

I have an image in which I can isolate the subject as a selection.I would like to apply one of my texture jpegs to just the selection and not the background.I bet it can be done, but offhand I haven't figured it out.  Any help greatly appreciated.Thanks,

The creative cloud app continuously goes offline and cannot update anything, I have disabled the antivirus and given free access to the firewall how can I solve the problem?

Hola he intentado descargar las aplicaciones de adobe en mi macbook, pero sale que no tengo acceso a la gestión de  aplicaciones y que podria ser necesario el permiso del administrador de TI para activarlo, alguien sabe como se hace, realmente apreciaria mucho el que me apoyaran unu

Hi,Investigating a outbound data alert 1GB+ uploaded to dump.cr.adobe.comsearching forum for dump.cr.adobe.com and found that it might have somthing to do with CRlogs.But I cannot find any info on why so much data would be uploaded to dump.cr.adobe.comCan we controll our clients so they dont upload CRlogs? Can we turn it of?What info was uploaded?Did tha data leav EU?200 clients we have..Thanx!

Hi, on a mac os 12.7.6 and creative cloud refuses to update this app: Anything I can try? I've disbaled all firewalls  

Bonjour à toutes et tous, Je ne peux pas changer la langue en français sur photoshot 2024 alors que le logiciel est sensé etre disponible dans toutes les langues. Quelqu'un a t'il rencontré ce problème ?Bien à vous Virginie

I've had 2023 and 2024 both on my Windows desktop. I had some issues the last week and tried some uninstall reinstall steps. Then I left 2023 unistalled while I tried some things with 2024. Now I want to reinstall 2023 but when I go to  "Other Versions"  to install it I don't see anything that says 23. It jumps down from 24.0 to 22.2. Can someone help? Thank you.

Seit ein paar Tagen lassen sich Photoshop und Photoshop Beta auf beiden dafür verwendeten PCs nicht mehr aktualisieren. Die Aktualisierung bricht jedesmal bei 11% ab.Der Hinweis "Installieren sie die Synchronisationskomponente" ist nicht wirklich hilfreich.Fehler #121 soll auf ein Zugriffsproblem auf den Temp-Ordner hindeuten. Ich wüsste nicht, wieso. Ich habe den Zugriff (für den Ordner und alle Unterordner sowie Dateien) für jeden freigegeben. Mein BS: Win 11 Pro bzw. WIn 10 Pro 64bit   

Estoy intentando descargar las plicacionde de mi plan de supcripcion, pero el creatice cloud no inicia, A veces da un mensaje con la opcion de "reparar", lo hago y no hace nada...   

hace dias se me esta cargando la actalizacion de la ultima version de ilustrator y saben como pararla y volver a cargarla para que me ande.necesito la actualizacion ya que lo uso en el ipad y en mi ordenador y no me deja seguir los trabajos que hago en el ipad ya que en el ordenador tengo una versio mas vieja 

I'm on Windows 10. I tried opening Creative Cloud, but it is stuck at the "Loading Creative Cloud" screen, and error message saying "Creative Cloud is taking longer than usual to load. Relaunch Creative Cloud or restart your computer and try again" (see picture). I've tried following the link here. So far I've tried:1. Turning off CC and restarting my computer2. Restarting my computer3. Uninstalling and reinstalling CC4. Deleting the OOBE files (except ANEData.db and filesync.db because Windows 10 says CC is using it), restarting computer and running CC5. Updating my PC None of it works. Is there a fix to this?

I have the full Creative Cloud program and have all apops loaded on my machine.  I prefer to use the hard drive cvs the cloud.  Anyway, I cannot click on Acrobat in the dashboard to open the program.  I can click on any other app and it opens immediately.  Acrobat will only open if I click on a saved PDF or open it from the Explorer folder.  Any ideas why this is happening?

Adobe Creative Cloud desktop app is not syncing. I receive an error message saying "Unable to sync, install sync component and try again. Error Code 145."  Troubleshooting Methods I have already tried and failed:Resetting the Desktop App by Keeping it Foreground and pressing Cmd+Opt+RSignout and login againUninstalled Software using both "adobe cleaner" and "adobe creative cloud uninstaller downloaded from the adobe website and reinstalling. pls suggest me method out of this problem.Note: Iam Using Macbook

Recently I had to uninstall and Re-Install all my adobe apps with a new Install Location due to constantly getting the "Scratch Disks Full" option. I got tired of getting that even after always clearing Caches etc so purchased an Lacie SSD. I changed my install apps locations to this SSD to have more space and memory for my projects. I understand that I wont be able to open the applications without the SSD plugged in but is it normal for the Adobe Application logos to turn into a ? everytime i unplug the Lacie? Just wanting some clarification / recieve some understanding. Thanks  

Hello, I had creative cloud installed on my laptop (windows 16GB RAM), but suddenly all adobe apps opened and closed immediately within 2 seconds without any error message. This only happened when it was connected to the internet. I tried a lot of things, nothing worked so I eventually uninstalled all adobe apps and used creative cloud clean up tool to delete everything adobe on my system. After that, I reinstalled CC Desktop but now it doesnt show me any of my earlier desktop apps (photoshop, illustrator, indesign) as apps that I can download. When I try downloading photoshop from the adobe website, it takes me to CC and nothing happens. Have tried everything, really don't know what to do anymore. Could someome please help me with this? Thank you. 

Estou tentando instalar o adobe creative cloud, porém está dando erro."A adobe creative cloud necessária para resolver o problema não foi encontrada ou está corrompida. Baixe e instale a Creative Cloud novamente em ... Como solucionar esse problema ??

Hello,I can't load my plan, everytime there is an error message : unable to load planplease try againSomeone know how to fix it ?Thanks

Photoshop, Illustrator and Indesign all not opening. working perfect 8/7 this has me losing money I have deadlines. Does anyone know How yo fix it? Already tried uninstalling AND RestRTING

When I put media on the program, it appears to me in a different color than the original before the export

¡Hola! Hace algunas semanas cambié de área en mi trabajo, por lo cual la empresa me reasignó mi licencia de Adobe, cabe mencionar que tengo mi mismo usuario y contraseña; sin embargo, los archivos que había guardado en la nube no aparecen. ¿Alguien sabe a dónde me puedo dirigir o cómo puedo recuperar mis archivos? ¡Gracias de antemano! 

Encontrei essa pasta no meu PC com 10GB e minha dúvida é se eu posso apagar isso ou não. Alguém sabe dizer?