Questions

I am trying to install Lightroom Classic on a Mac Mini, M1 running Max OS Ventura 13.2.1. Both the creative cloud and lightroom applications download but when I open either the following error messages appears: failed to start CoreSyncCould not create ~/Library/Application Support/Adobe/CoreSync I have given access permissions to both Lightroom and Creative Cloud apps under Privacy and Security settings but no effect. Apologies if this has been asked before but I have searched the forums without success. thanks in advanceMike  

I have fixed this issue in the past by modifying the serviceconfig.xml file running Monterey, and any OS prior. Since upgrading to Ventura, the serviceconfig.xml file is no longer available. Anyone have a fix?

Found an issue with the CC Desktop app, where the wrong version number is shown for an app. In the screenshot, CC shows I can open Lightroom Classic 12.1, when I have 12.0 actually installed. The 12.1 is the version of the available update. It seems to me that the version number shown in the CC app's left panel should be 12.0, corresponding to the installed version, and maybe below it could indicate something like "update available" or a button saying Update to v12.1. Screenshot attached. 

I am a freelancer working for an organization. So am I allowed to use an individual plan or am I supposed to use a business plan?

I purchased my Adobe CC subscription from a reseller in September 2022. Several times since then they changed my profile for no reason and the account trial timer was set up. I have asked them several times regarding this issue and they said that was their server issue and they were trying to solve it. For last 1 month, they have been non-responsive, they don't respond in messages, they don't pick up my phone calls and I am stuck with the trial ended profile unavle to work with Adobe Products. I have tried reaching Adobe Customer Call Centre, but they told me that they cannot take complain against reseller as they are the support team, they only can support regarding the applications, not the subscriptions.I am totally frustrated with this, either I want a refund for the remaining months of this subscription, or get untroubled experience with my account. I will not definitely renew my subscription with my current reseller.

I purchased, downloaded, and installed Adobe Creative Suite 2023 on my MacBook Pro. I received the following alert when opening each software...Your Photoshop license has expired.Contact your IT administrator to maintain uninterrupted access to Photoshop.Is there a way to download the 2023 Build instead of the Cloud version?

I wanted to open creative cloud when I found the error page saying I need to reinstall it, so I did so. When I opened CC again, I found out that the same page just came back up. I kept reinstalling but that page kept coming up. Please help.

I wanted to install Photoshop on my new computer VIA CC but it couldn't open as it was 'Damaged'. I  followed the instructions and reinstalled CC but the same message appeared I kept trying again but failed as the same message appeared. 

I recieved an email from Adobe Customer Research titleed "Earn money for offering your feedback to Adobe"  Typed in my Birthday and my system shut down. Keith

Hi All,I'm currently experiencing the above issue when opening up CC or trying to access Photoshop on Mac. I have tried the solutions outlined in: https://helpx.adobe.com/uk/download-install/kb/adobe-sign-in-loop.html for both the 2019 or newer (see attached screenshot for error message) and 2019 or older CC versions with no success. Any ideas? Thanks in advance. 

Trying to sign into my School account but keep getting the error: An error occurred SAML Response does not have Success status code. Please check the saml2p:Status element.tried everything and dont know what to do.

So I'm signed in through an organisation (university) and whatever solution I try (and I've tried pretty much everything I can think of and what I've seen on here) Creative Cloud is stuck on 'loading creative cloud' when I open it up. It has installed correctly (I think) and I've reinstalled it many times and even used the clean up tool to remove everything and start again. Interestingly, I thought I'd try to install it on my laptop (Macbook) through the same account and that is working completely fine. So it must be something to do with Windows 10 or something. I saw a guy find a solution where you change the name of a .dll file but that hasn't worked. My university don't know either... Any help?

I had tried some ways that Adobe suggests including delete and download again, fix hosts file, delete the content of OOBE files. However, it still doesn't work for me. May I know do anyone have any idea how to fix this?

I have a problem that I'm unsuccessfully trying to resolve with Adobe support (Seniors and Leads) for over a month now.  On a DELL Presicion desktop workstation, after installing the current version of Creative Cloud on a freshly installed Windows 10 with current updates, Creative Cloud.exe starts and within tens of seconds, eats all 16GB of my RAM. To the point that applications crash and even graphical drivers need reloading. All I can do is to shoot down the process before the system becomes unresponsive.  Yes, we tried installing CC in several ways, both with the online-dowloading installer as well as with the offline installer. I had a clue that this could be tied to my system being 7 years old, although it would be a surprise considering that it was still powerful enough and was running CC for years. After a month spent on support calls from Adobe without any result, I finally got a new Precision today. Note that this is an ISV-certified workstation 

bonjourmon application creative cloud bureau ne s ouvre plus. ( la roue tourne mais rien ne se passe )j ai déja rencontré ce problème et j'ai essayé tout ce qui est préconisé par adobe. désinstalation impossible ou tentative de réparation.CC CLEANER ADOBE ne résoud pas le proplème .j'ai été en relation avec un technicien ADOBE.J'été dans l'obligation de formater mon PC. cela a fonctionné un certain temps.Quelqun a t il déja renconté ce problème?WINDOWS 10 64 BITS

So when does Adobe rewrite the Creative Cloud app for Windows in a format that doesn't run countless resource-hogging services and literally cause 8-core processors to hang and stall? Because when I uninstall it, my gaming laptop (only used for content creation) runs smooth as glass. Running the Creative Cloud app is like grocery shopping in a 34 ft motorhome... sure is has a lot, but just to drive between stores and park is an overloaded nightmare.

My Creative Cloud Screen is not in full Screen. The right hand side of the page is cut off. Help,Cindie Martin

i resent ever having to use adobe products. its the last thing i want to see on my start up taskbar. why does it keep returning? makes me want to use the software even less! 

I'm using a PC running Windows 10 and I have never had successful, fast, or resonable time syncing. When will Adobe fix this? I have to wait hours sometimes for one png file to sync. Why?

Hello everyone,I have the following issue: My Creative Cloud Desktop app does not start automatically when Windows 11 has booted. I configured in the settings that the app should start automatically, but I do not succeed.  I remember that the app used to start properly some time ago (possibly when I still used Windows 10) and therefore I am seeking for help and advice here.  I would be grateful for any kind of advice. Thank you!

I went to open My Account today, including sign-in with the Autheticator. I was surprised to find it all in Slavic script (? Russian ? Ukranian). Does this mean it has been hacked in some way? How can I change it back to English? I attach a partial screenshot

A week ago I decided to uninstall Adobe Dreamweaver (among other apps) because my 1TB SSD is getting full.Since the day I uninstalled DW the Adobe Cloud Desktop keeps giving me a popup alert referring to DW files and the choice to " keep | remove | cancel".This is not happening in  the usual way. It may be hours between one alert and the next and a week later I am still getting this notices. It doesn't seem to matter what I choose. By now I have chosen all 3 multiple times. It just keeps asking. Additionally, Adobe Cloud Desktop opens at the most inopportune moments, like when I am having a zoom meeting, working on something delicate or just simply answering an email.It takes over the interface and won't go away until I make a choice. DW is not listed under installed applications. I found a similar issue from 2011 where the suggested solution was to install DW again and then uninstall. Not sure a solution 12 years old would work today. Here is the alert Th

Hey everyone, Are you like me, having a license for an Adobe app that you've bought yourself and suddenly you end up with a team that wants you to share another app, so you can work from home, or be part of a project, then finding yourself confused as you end up not being able to use your own app together with the teams app due to the restrictions in the Creative Cloud app, that is wanting your to switch users between apps and making the other app useless? Well I have a little workaround for you until Adobe realises that they need to allow for several logins in their Creative Cloud app so you can run their apps seamless, regardless of who paid the license. I'm not sure if it's this easy for PC's, but it works like a charm if you're a Macintosh users like me. I just set up a second user on my Mac, and on that second user I log in to the teams CC account to run their apps (in my case InDesign). On my main user on the computer I log in to CC to run the app I use the mo

I really would like the developers to think about a more seemless use of two accounts, than to have to log in and log out of one CC user to another CC user.  I'm helping out an organisation with their quarterly magazine, and I've been an almost lifetime user of Photoshop (as I'm an avid photographer and former pro), so when the asked me to help them with their magazine, I said sure, as I can quickly fix any bad photos by launching my personal copy of Photosohop to do so. But I was floored that I had to log out of my personal CC account to join their team, which quits any open projects as they don't have Photoshop in their account. This is not smooth while working. I'd love for it to be possible to have two accounts running simultaneous in Creative Cloud, as it's a true pain to log out, log in, and then you notice some small thiing you forgot and you're back in the log out and log in loop. And as I have two way verification, it means a lot of text messages to my phon

Due to the amount of files, we use the Creative cloud storage. We do this by sharing all files with our design team.All data is about 600GB, for this reason we have always used External SSD to keep the speed high for every user. Unfortunately, since the last version of OSX "Ventura", the external SSD is seen as a Network device, formatted as EXFAT. Is there a fix for this? This has always worked great in the past. I wonder if others also run into this issue.Error: "Sync is not supported on network locations. Please choose a different folder."