Questions

I have searched for a possible solution to this and none of the results seem to be the same issue I'm having. I'm almost positive it's hopeless, but I thought I'd post here in case there is something that can be done. I had two projects, one on Photoshop and the other on Illustrator, that were finished and ready to be submitted for classes I have. Suddenly, my computer completely breaks. Something is wrong with the hard drive and I need to send it off to be fixed, and now I can't access my projects. Is there anyway I can recover these projects from my previous computer and get them back on a DIFFERENT device/computer? I know there's the Adobe Cloud, but I'm unsure if that work's across different devices, as when I go into my Cloud library there is nothing there. Is this something I needed to have activated/turned on, or do the projects save automatically and I need to look elsewhere for them?

I am currently working remotely, but will soon work a few hours a week back in my office. I would like to avoid syncing thousands of files when I start up CC each time I go from home, back to the office and vice-versa (currently this happens to my coworkers that are already going in).If I sync files to an external drive, could I just bring that to work with me, plug it into my work computer and avoid a long sync when I get there?It seems to me, if the relative file paths are the same, I should be OK.Is anyone else doing this?

All of a sudden today, Feb. 8th, my creative cloud does not function. I cannot open any of my programs.!When I try to open any Adobe program, the wheel icon just spins around for 5 seconds and nothing happens. I checked and my payments have automatically been coming off so that is NOT the issue.I've also tried restarting, nothing... My computer: Lennovo Yogo Anyone else have this problem? Please help as I have several projects to finish today!Thank you in advance!   

Hello, I have the following situation with my desktop [Adobe] Creative Cloud (I am running on Mac OS 10.14.6) First, I keep getting a file synching error for a file (folder actually) that has been permanently erased. I quit and restarted Creative Cloud numerous times to no avail; the issue persists.  Second, and this is a lesser important issue: in my finder window, the original Cloud icon has been replaced by the standard folder icon (in the left-hand navigation column). Thanks for any assistance or ideas you can provide!

Hi!In addition to that I've been in Cuba recently. You can not access the adobe-servers from Cuba.  Adobe logged me out, and it was not possible to reconnect to Adobe Creative Cloud. I could could neither access nor finish the works for my clients, which caused serious financial damage to me. Any solution for that?

I have been using Adobe CC for the last 3 years on Windows 10 and for this entire time the CoreSync.exe process has been a massive headache. I have been through so many "fixes" from here, Adobe Help, and by searching the general internet, and yet CoreSync.exe still causes Windows Explorer to come crashing to a halt! In this time I have reinstalled Windows 10 from scratch twice and changed hardware once. Currently I am using Adobe CC on the following PC:AMD Ryzen 5 5600X 6C/12T CPU @ 4.2Ghz / Previously Ryzen 9 3900 12C/24T @ 4.25GhzAMD Radeon RX 6800 16GB GPU / Previously Radeon RX 5600XT 6GB GPU64GB Kingston DDR4 3200MHZ RAM - 4 x 16GB ModulesX570 MainboardSamsung M.2 NVMe 1TB SSD Benchmarked at 2.4GB/sWindows 10 - Currently Up-To-Date. I have even tried tieing the coresync process to just 2 cpu threads using project lasso by Bitsum, with no relief. I am still able to use the software from CC of course, I just need to be sure I then go and force quit the coresync and re

Hi everybody, i have a question about the Creative Cloud Files storage.Why my Mac considering the Creative Cloud Files folder as a classic folder using my mac storage?Let my explain, I was looking for a solution to save space on my mac and use a cloud service to save my works. I try the creative cloud files.I put 122GB of my work in the Creative Cloud files folder, (from my finder) but the problem its the folder still considered as a folder on my mac, which still uses 122GB of my storage.Can someone explain to me the purpose of the Creative Cloud files?Hoping my question is clearThank you communityRaf

I have lightroom classic on my PC but I would also like to install it on my new laptop. How can I do this under my current licence which permits me to run it in two computers? Thanks.

Hey Adobe Community, I have to get in touch with customer service, but I'm having absolutly no luck with any of the links to open the chat. Is there another way to contact them? If they don't have country-specific phone support, that's not really a good sollution, as I'm based in Denmark.I look forward to hearing if you have any suggestions 🙂

When I try to download from Creative Cloud there is no option to download when I click on the 3 dots next to the image. How can I download? I can't find any information about this anywhere. I would be very grateful if someone could help.

I'm trying to invite others to my creative cloud folders in CC Web, by every possible methods(opening folder option button, clicking share icon on top, etc) but nothing happens. no pop ups, no link, not even error indication. how can i make this work in web or is there any other way to invite ppl to folders?

Basically I came to this forum looking for help about an issue of a rogue Creative Cloud service running after I have run and exited Creative Cloud. All Adobe services that I can find started either either in my startup, services or scheduler have been stopped. I start creative cloud to see if anything has changed or an update is avaialble.  I exit it and quit when done.  This should then close and leave nothing running. Why is some Creative Service (unknown) continuing to run? For Gods sake the other posts in here are up to 6 years old?   Are the Adobe programmers incompetent?  You have enough money from greedy profits to write software without bugs.  I should know I was a Government IT Quality Engineer for over 25 years!!! Get your finger out Adobe and fix this silly 6 year old problem.

Hi allWith disgust i realized this program is trying to upload all my documents to the cloud. How can i stop this program completely on spying on my pc and uploading all my personal data to the clould ?I checked suspicious traffic after lag in games and i saw this program was transmitting files from c:\<my user name> to the clould .This is unnaceptable and a violation of my privacyPlease Adobe delete all my personal data from the cloud and let me know how can i stop this from hapenning again

I was uninstalling some of my Adobe CC applications. But then I found a program called CCXProcess. I am using a Macbook Early 2015. I tried to uninstall CCXProcess on all of the answers I can find on the forum. But it just didn't work. I was panicking like crazy trying to delete the program, but how to you uninstall the program? I've tried every single steps like go to utilities,trying to just put it in the trash, but nothing ever happened. Does anyone have an answer to this question? Cause I really need to uninstall the program and it just wouldn't work. How do you delete CCXProcess from Mac OS?

Hi, I have a simple question. I have an Adobe CC account and have selected fonts for my company's website (I have found that it is legit). Question is: can my cooworkers sign in using this account to check the fonts or change it? Or is it always strictly only me, because it is in my name? Thanks

our simulations has closed captions. when you turn the closed captions off how do you get it to have the option of turning back on?

how can i change mobile phone number when login to my account . becuase i change my new phone and number.

Hello everyone I am having trouble with the Creative Cloud suite.   Every time I open the app I am prompted with a "sign into continue" message (see screen shot). It won't let me sign in it just glitches and even if it did let me sign it it will almost instantly sign me out and promt me with the same message.   I cannot uninstall/reinstall because to uninstall the suite I must delete photoshop, premiere, etc... first. I cannot open the suite to delete these apps frist so I am stuck here.   I want to reinstall to see if any of my files may be corrupt, but cannot do this. ANy help would be much    

I have two Macbook Pros that both have Creative Cloud Files synced to the cloud, and therefore between each other. I'm getting rid of the other Macbook, and it's going to be wiped. Do I need to stop syncing or disconnect from Creative Cloud somehow before doing this? Is there going to be an error in the cloud if one sync location just disappears?

I have been dealing with the issue of my Adobe Apps not showing up when I log into the Desktop Creative Cloud. My company recently merged our accounts over to Enterprise and with that login I get the "Opps Something Went Wrong" message and am left trying to figure out how to add any other apps or update existing apps. When I log in with the old company login I can see everythig but am told I need to start my Trial Versions of the apps. The image attached is the error that I get when Creative Cloud opens. Any help would be greatly appreciated as I got no where using the messenger sevice to contact Adobe. Creatively frustrated in Chicago!

I have download adobe account acces but it is only for mobiles and tablet and I want it for my pc.Thank you

Since I got Big Sur it no longer shows the upload status of my documents in finder and in the dropdown it no longer shows the core sync option. Need a solution! The attachment shows how it was before.

I opened up "Creative Cloud" in the notification area today. I never asked for that thing, but it's forced upon me. Anyway, I browsed around to see what the default settings are, and what do I notice?It's "syncing files" by default. And the default directory is... my user's master dir.I felt a cold sensation on my back. Literally. PLEASE tell me Adobe isn't fetching and archiving all my private files without having told me about it. I'm 99.99% sure that this is NOT the case, because it would be as big a news as Adobe going fully open source and freeware with no ads, but still... that's what it says. There is no indication as to WHAT files are "synced", I was not informed about this in any way, and I have no practical way of finding out. There is zero info about it in the application.So, please tell me what exactly it "syncs" by default. Why does it have my user's home/master dir by default? Is Adobe spying on my entire collection of private, LOCAL files that were never intended to leav

Whenever I load up Adobe Creative Cloud, it will say it's loading, then in around 3 mins later, it will say "You've been signed out." And whenever I click sign in, I am just put back in this loop. Is there a way to fix this issue?

Has somebody here had the same problem?