Questions

The file name does not exist. I closed "Adobe Desktop Service" and "CoreSync" in the Activity Monitor. I restarted several times. My new and updated files are not being synced.Thank you for your help

I have an image for a sign I need to make transparent. How do I get rid of the diagonal lines?  

Adobe is charging me for the same plan, twice. I find it unbelievable that I can not contact adobe to resolve this issue. If I cancel one of  the plans, I get charged an early cancelation fee.Just not good enough Adobe.

Toda vez que aciono o Creative Cloud Desktop ele fica consumindo muita memória do meu PC, causando travamentos, impossível de trabalhar no PC.

Hey there!Almost every time I start my computer and use an Adobe Cloud program (that's usually by opening a pdf in Acrobat Pro DC), the log-in window pops up after like 10 seconds. I then have to log in - which takes way too much time when I just need to quickly check a few files - otherwise the program will be closed. This happened for both, my private account (which is now currently unsubscribed) and my university account (which I'm currently using). It used to happen less often (like once a month or once a week), now happens almost daily. After I logged in, it also tells me that "the maximum amount of devices is reached" (2) and it shows me my Laptop and my PC. This only ever happens on my PC, so it seems to not recognize that one of those options IS the device I am currently using. I have to log out the PC option and re-register it which is fairly annoying. I haven't changed my hardware in a while so I don't know where this is coming from. It's been happening for months though

One of my colleagues who use Mac noticed that some of the shared files on creative cloud were in her trash. I found out that this issue happened around 2015 for many people too. Please kindly let us know how we could solve this issue. Thank you for your cooperation.   

Share assets from a CC library using their email address, they are unable to see the library. Creative Cloud shows them as pending. A public link works but isn't ideal.

I find that Adobe has ignored the "forced log-off" syndrome and provided a "lollypop" substitute in the form of an App that shortens the log-in sequence - but does not solve the log-off! This problem causes loss of work, time, and frustrates those that rely and depend on Adobe products in their employment. Actually, the problem seems to have arisen from the paranoia surrounding the past creative community practice of using unlicensed pirated versions of Adobe programs. And what a solution Adobe has found. Simply force the user to log-in repeatedly, ad-nauseam, to insure the honest behavior of the artist. Genius! Please, be honest. Do not trick us into erasing our program folders, restarting with 'fresh' installations, or rebooting after the dreaded log-off. Please. Adobe, we plead with you!  Solve your security issues some other way. Leave us paying members of the community work in peace and tranquillity, without the fear that a bathroom break will flush our work in progress.

Hi there I have a business and we get in e-trade so I want to know that what is the best choice that I need to get a program also I will upload photos on our IG. Thanx

Necesito su ayuda. En los últimos días los programas como Ilustrator y Photoshop se cierran despues de 5 minutos sin uso. Al volver a abrir el programa me pide conectar mi cuenta aún cuando le indico que permanezca conectado. ¿Cómo se puede resolver el problema?

CUSTOMER SERVICE IS A JOKE! I HAVE BEEN TRYING TO UPDATE MY INFORMATION AND MOVE COUNTRIES AND IT IS IMPOSSIBLE TO FIND WHERE TO DO IT!!!!!!!!!!! I WANT AN ANSWER NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! And live CHAT? REALLY?! WHERE?!

Hi,Im looking for how to be an Adobe certificated member. Sincerely.

I received an email from someone named Aaron Pludwinski with "Kanvasroom." They claim they are working with Adobe on the Adobe Community Awards and are looking for mentors in a mentorship program. The reward for helping a 1 year t Does anyone have any insight to if this is legitamite? Email as follows:  Hi MY NAME,We’re currently running a case study with Adobe to connect emerging creators from the worldwide Adobe Awards community with experienced professionals for advice. We found your portfolio (WEBSITE WITH MY PORTFOLIO) and feel these aspiring creatives would be ecstatic to hear some of the insight you’ve gained from your experience. Participation in this case study consists of one private 1-hour video call with an Adobe Awards creator to give them advice followed by a debrief with us so we can learn and improve the experience in the future. If you wish to continue the relationship with the creator we connect you with, you absolutely can, but

Hi, I have an adobe account, I previously used abode portfolio, but I have deleted my webpage, but on google, the link is still there, How do I get rid of it.  all I want to do is to have the link removed in google and other search engines as this is my photography business, I have changed photography website hosts.  Regards  Sam 

I am in college and I need to use photoshop for my school work so I got the all app deal for students, am I allowed to use that account for other than schoolwork while I'm still studying, I want to start a business and I would want to use Photoshop for it, can I use my student account for business work or would I have to buy a sperate photoshop for business (or an individual photoshop account) I don't want to do something i am not allowed to do ( go against any law or against terms and conditions )

Adobe spark layers cut off when I resize to certain heights it's weird. I have student plan, so it's not watermark issue.Whats going on? And for a while my account When I go to things that including in student plan.... I'm asked if I want to start it for free, it's like there seem to be an error with Adobe CC or the Adobe's serversAs you can see the logo is whole in png form

Hi, I haave my laptop, mobile and desk top connected to my Adobe acount.  I have all up to date files synced on both my laptop and in my web cloud, my desk top however won't sync.  It says it is syncing for the past 15 hours yet nothing is showing showing as synced

Has anybody had any luck solving the frozen pen tool issue? I get about 15-20 anchor points into a selection and I end up stuck with a cursor and a non responsive program that doesn't allow any further actions to happen but also DOES NOT crash in the process. Very frustrating.

My hard drive is totally full. I want to remove all photo files from hard drive to the cloud.  When I do this they still take up the same space on hard drive.

I there. Trying to update my OS so i can install the new Creative Cloud, however there is no update avaliable and have tried downloading it manually. Currently mine is OS X EI Capitan 10.11.6 and need atleast 10.12. My MacBook Pro is a late 2011. 

Hi there - on my iPhone I see this view of my folders and documents and they show and work exactly as I set them up. The same layout used to be on the iMac as well (i am sure). But now all I can see on the iMac is Libraries. How do I get the menu back please ? Thanks  

Hi,Can anyone tell me why, even though I automatically pay Adobe Creative Cloud monthly, every other time I go to open Photoshop, After Effects, Bridge, i.e. CC et.al. that I receive a message that says Adobe CC doesn't recognize me?  Then I must go through an entire rigamarole of signing in, verifying my phone number, putting in a code and entering my password.  I'm not a criminal.  I've paid my bill in full every time. What's the deal? Why can't their system just recognize a customer / member in goodstanding and not have to mess with them each time? Is anyone else experiencing this tedium? Does anyone know how it can be avoided, or dare I say, eradicated? I'm all for security, but I'm only signing on from the one same PC every time - how weird is that? Anyway, it's New Year's Day and I was only hoping to start the new year off with a couple of learning tutorials before class restarts on the 12th. Thanks in advance for any and all who are able to hel

I am about to start a co-op job with my University, and they are giving me an adobe account that they want me to use while working for them. I have my own account already where I have projects that I am currently working on. If I log into my schools account on my computer will any of my projects on my personal account be lost or will this cause any complications? Also, what's the easiest way of going about switching between accounts to work on both my co-op work with the school and my personal projects? Is it as simple as just logging in and out between accounts? Thanks. Also a side piece of info, the personal project I am working on currently is in Premiere Pro, and I will also be using Premiere as well as Photoshop and InDesign for my co-op job. 

Albums from October to December contents are missing....NO images there or in my "all images" folder.  where are they and how do I get all this work back?  

HI All,I'm having an issue syncing CC to my local network drive. I didn't have this issue before with the same drive and setup but now when I change the folder location it give me this error."Sync is not supported on network locations. Please choose a different folder."Can someone please tell me what the issue.Thx