Questions

Why do I have restart filesync now and then?? When I use Dropbox filesync and start it, it works always, I never have to restart it. Can´t Adobe make a proper service or what is the problem??

new to creative cloud, i haven't figured out why our mac and pc will not sync our creative cloud account. if i organize some folders on my pc, the mac will not show the changes. any ideas why?

Fonts are synced in my creative cloud desktop app but aren't loading into my program or showing up in the app.Also, can't "turn on" typekit to sync fonts (attached is a screen shot). I think that might be the problem but I don't know why it won't let me click to "on". Any help is appreciated!!

We use type kit fonts for our customer websites. Pageviews are no problem, but what will happen when we won`t use the adobe cloud any more?I don`t find anything about that in the licenc agreement.

SO, I have searched high and low as to what's going on, but I cannot get my files and fonts to load.I have tried to locate this file: library/preferences/com.adobe.accmac.plistbut I do not have that file on my mac..Someone, please help.

Fonts will not sync onto my computer from type kit (I use an Apple). Under the asset page on creative cloud it just spins and no fonts ever show up. Under the preferences the on/off switch is greyed out so the buttons can't be switched.

My creative cloud desktop app  suddenly STOPPED to sync our files.It always gives us a window with no option of viwieng the file now to sync it.It's just a gray window.Now on our windows it is working fine.Is it just for mac?Because we are using it and happy with the way it sync all our files for latest a month or so.

I have uploaded a few images contained in some folders to Creative Cloud. I have made the parent folder public, disabled download and extract, but allowing comments.Seems the comment-box is there, but no comments go though so that I can see them...Found an old post like this from 2013, where there was said to be a comment on that post when the issue was solved, but since the last comment in that post was december 2013 I thought it would be better starting a new thread about it...

Files will not sync on my desktop from the online app Creative Cloud. I've updated the system software five days ago. I've signed in and out of Creative Cloud and when I go to Assets / Files it just spins and nothing shows up. Please explain. Thanks

How can I permanently remove the "Creative Cloud Files" shortcut from the Finder windows? Dragging it out doesn't work, it immediately reappears. CC Sync if Off. This is a very annoying. Any help will are appreciated.

I have an Adobe Cloud account (free version), and a Typekit account (Performance Plan version that I've paid $99 for).  I login to both accounts with the same user ID and password.  I click "Sync" on the font that I want to use in Typekit, and it appears that it is synced.  But, it simply will not appear in my available fonts in InDesign.  When I open a file that has previously used these fonts, it will not find them or make them available to use.  Suggestions?

I have the full CC membership, yet I am unable to download assets, it tells me that only premium members can download them.

Typekit seems to have disappeared. I believe I lost an essential file the other day when I was cleaning my system using CleanMac 3. When I go to open the document in question, it says that a font is missing and that Typekit is turned off. How do I re-download Typekit or replace the missing component? I'm so confused as to what to do. The file opened fine the other day (pre cleaning). Help!

is it possible to direct sharing file via CC android apps to other user?regards

On W8.1 creative cloud has recently (the past few days) changed its behaviour.There is a "root" cloud folder called "Creative Cloud Files". Within that I have a tree structure of working folders. This structure has always worked like any other file structure - until recently.Now, if I navigate to a sub folder within "Creative Cloud Files" all is OK for a few seconds and then the folder changes back to "Creative Cloud Files" again. When I set up for a copy, by the tine I perform the copy the cloud folder has changed to the "root" again and that is where the copied files go. Every time I want to open a file - the folder has changed again.This is seriously annoying!Any suggestions?ThanksJack

Pretty sure this happened after I rolled back OSX El-Capitan to Yosemite (necessary to keep using M$ office)...My CC folder has disappeared from Finder. And in the CC App preferences, under "Files" if I select Sync "On" the Folder location remains greyed-out. I cannot specify it and it does not re-appear toggling off to on.The files are all still there viewed online in browser.Anyone know how to fix?

For eg., I like the feature where I can download from Adobe Market and it saves the files under "Market Downloads" folder. But, there is no folder structure for My Library for me to browse and save files.The only way to browse the My Library assets is through the tiny Libraries panel in the software.Also, if I have file syncing off, its annoying to see that I can't download psd files I save it to My Libraries from Creative Cloud website. But, there is option to download for all adobe market files.

I have single app subscription and I backup my project files in the cloud. But suddenly Creative Cloud deletes my files!!!!!! This is unbelievable. Hours of projects that I have worked on are not in my folders any more. I just get mountain lion notification that this and that file was deleted. How come is this possible when I PAY monthly money for this software.Help me out to recover my files. ASAP.Thanks.

I need to work on an indesign project at home but I don't seem to be able to sync fonts on my home mac. Mac at work is fine. I go to Assets/Fonts then fonts fail to appear? Any ideas?

Upgraded and now typekit won't load or sync.

I recently changed jobs. My Adobe CC was linked to my old work email. They took that down to give it to my replacement. I then created a new CC account with my personal email.All the phones that I had on lightroom mobile are now gone (I had 100s that I edited on my phone)What's the best way for me to get them back? Is there a way for me to get them back? I had the idea of going to my old work place, switching the account to my personal email, and having them set up a brand new one for my replacement, would that do it?Thanks,J

when I add new documents inside the Creative Cloud Files folder, the sync arrow on the app keep spinning but nothing is syncing to the Cloud. please helpThanks

I've been trying to add Microgramma to my synced fonts via Typekit, but I can't see it.Considering that it has existed for over 60 years, I thought for sure it would be included in the Typekit library.Is Microgramma available through Typekit?If not, can it be added to the Typekit library?EDITED TO ADD: For the record, I am a Creative Cloud Complete subscriber (which, as I understand, includes the Typekit Portfolio Plan).

Hello.  I signed up for Premiere Pro in the Creative Cloud.  I discovered that alot of free tools come in the Creative Cloud and I am trying to use them.  I am specifically trying to add fonts from Typekit to upload to my website, but it does not give me the options to add fonts.  Any thoughts on how to fix this?