Questions

Bonjour, j'ai un souci avec creative cloud qui me bloque mes autres applications par exemple je ne peux plus utiliser adobe Xd. J'ai un code d'erreur 198 m'informant que la synchronisation est impossible et qu'il faut installer le composant de synchronisation. Bien évidemment je n'ai pas un bouton qui me renverrait vers ce composant et même en parcourant les forums je ne trouve pas de réponse.  J'ai essayé de réparer l'application, ça n'a pas fonctionné. J'ai désinstaller et réinstaller l'application et pareil ça n'a pas fonctionné.  Je suis sur la version 6.0.0.571 de creative cloud et je n'ai pas la possibilité de la mettre à jour. Mon système d'exploitation est macOS Sonoma 14.0 Est-ce que quelqu'un aurait une solution à mon problème ? Merci d'avance 

Hi, I've contacted Adobe multiple times this week but maybe you've got any ideas as well. So I bought a new Macbook this week cause my old one could not update Photoshop and Lightroom any longer. I'm using Lightroom since 2 years now but the storage 1Tb is getting full. So I decided to switch back to Lightroom Classic. I thought the best way to do this is with the Adobe Lightroom Downloader. On my old macbook it finds the library with 870GB files but it says not enough storage found on a brand new 2TB ssd drive. Adobe is figuring that out. I tried it on my new Macbook where I already installed and synced Lightroom but the program than says No library found. I'm really frustrated, I thought switching would take some time, but this is something else...

Hi guys, I'm getting constant Security Alert popups from what i'm assuming is the adobe creative cloud running in the background. It says, "Revocation information for the security certificate for this site is not available. Do you want to proceed?" Whether I click yes or no it always comes back within minutes. The certificate points to adobe.io and claims "Ensures the identity of a remote computer", valid until 2022. Normally I would close the app from the system tray, but I notice nothing pops up when I right click. Instead I have to open and quit, then end any lingering tasks if needed. I just installed this less than a week ago and nothing has changed on my computer. I guess I could reinstall, but I wanted to check and see if there was anything else I could try before then. I included a screen shot of the alert. Thanks in advance for any help! Stratus P.S - It won't let me post unless I pick one of four topics and none of them apply. Sorry.

I've been having an issue with the latest Adobe apps (2024) that for some reason it's crashing at launch. I'm using iMac Sonoma. The previous versions work fine on my computer, it's only the 2024 version that doesn't launch (including the Creative Cloud desktop app).Interestingly, I tried making a standard test user to see what would happen and all the apps work fine there including the 2024 apps. I tried changing the permissions on a whole bunch of folders but it's still not helping...I've been in touch with senior Adobe advisors and Apple, but no one can get to the bottom of the issue. Any suggestions would be greatly appreciated!

I am trying to use the Creative Cloud app but since a couple of days there is a "Black Friday is on" message window over the application with a single "Upgrade now" button (which works) and everything else is disabled. I can't figure out a way to get rid of this window and use the app. Does anybody have a solution?Thanks. 

Hello! I have been updating my Adobe portfolio as I do almost two or three weeks. The website keeps crashing everytime I try to save or launch the portfolio and it clears collections of images I have spent hours arranging. And its been more than once. I have to admit that for photography it can be quite difficult and frustrationg to make our websites with Adobe Portfolio. There are very few options and the interface misses some very basic things necessary for a photography portfolio, like not being able to make a slideshow and no options to show the buttons when you actually enter to the image and want to slide to the next. For now, I would just like to know if this is also happening to anybody else?

I'm a freelancer working with a 6-person corporate team. They have shared a CC library to begin collaborating. I accepted the Collaboration invitation in CC Notifications, but nothing has loaded (I've waited 2 hours before checking again.Attached is the screen I get when clicking the 'Start Collaborating' link. Any guesses what else I can do to get access to this library?!

Morning!Had a bit of this last night having ti sign in and out loads of times only to be unceremoniously kicked out maybe 10 minutes later. Anyone else having this issue today / last 24hrs?Got this today which is a firstI'll reboot etc but this is incredibly frustrating. Just need to get on and work!!

Hi, I am experiencing the following issue with my Adobe Portfolio: when viewing an embed (iframe) module on mobile, it changes its size to full-screen, so without the padding on the sides (that the text modules etc. do have).Is there any way I can change the iframe embed to resize the same as the rest of the modules? The yellow highlight shows the embed (it's a Lottie animation btw), where you can see that the rest of the text has some space on the left and the embed does not.Thanks for your help.

Hi all, I'm trying to figure out syncing files to the creative cloud. The media company I work with has the business Adobe plan, and we were hoping to use it as a place to collaborate on video work, among other things. So far, the only assets I've been able to upload that other team members can see on their own devices are Adobe file types. Is there any way to upload other file types so that other team members can see them on their own devices? I want to be able to upload all b roll (mp4, etc) and photos (jpegs) so that other team members can see them and pull them into projects. Is this possible? The files I have synced to the cloud via my native folder on my windows computer are not seen by my team members in their native folders. I was hoping we could use CC as a sort of Dropbox location and archive to be able to pull files from easily, but it's not looking like I can use it that way. Any help would be amazing! 

How to register for Adobe Analytics Challenge 2024? There is no registration link on the challenge page. 

Hello anybody come across this error too? Im a mac user and I cannot sync my file for some reason. Tried giving permissions and all other fixes from the link "Error Code 198" but nothing worked. Its exhausting because I cannot use downloaded fonts and stuff like that.Version of the app - 6.1.0.587

I am a small business owner and have multiple subscriptions to Adobe Acrobat DC that my team uses. I am also a photographer and subscribe to Adobe's photography platform that includes Lightroom and Photoshop. Beyond some minor complaints about how clunky it is, at times, to work with PDF's in Acrobat (changing colors is cumbersome, changing the properties of tools is cumbersome) I am satisfied with the products I have purchased.  I, however, HATE... with a white hot hatred... the way that the new "profiles" have been rolled out. I am constantly having to sign in and out of profiles to switch between apps that used to just work when I clicked on them... for example, Lightroom under my personal "profile" will not allow me to work with it if I am signed into my Acrobat DC account under my professional "profile" and there is no way that I have been able to find in Lightroom to rectify this... I have to log out of my professional "profile" on Acrobat DC (which closes every file I

I have a one page website created in Adobe Portfolio https://giovannistoto.myportfolio.com/ In the setting for the social icons "Threads" is missing

Hello, I had been saving files into the Creative Cloud for several weeks. My Mac Mini just crashed and I tried to access my CC files online. However, many of the most recent files I had saved are missing. Is there any way to retrieve them? 

Hi all,  I understand that portfolio is not a blogging site, however, I was thinking about this and wonder if I could work around it by creating a 'collection' that is essentially full of blog posts. There's the option of having the dates on there, and with a new page you can pretty much edit it as if it's any other blog.  Has anyone tried this before?? Would this help my SEO, with keywords and whatnot. I don't want to fully commit to it if it doesn't actually do anything for my SEO rankings.  Cheers, 

Hello, I don't know where to ask this. I want to make an artist portfolio using Adobe Portfolio, it's very easy to use but I can't figure out what pixel size the images ought to be. For example, instagram asks for 1080x1080 pixel size for their images, easy peasy. I can't find the specific dimensions for Adobe Portfolio, I understand that it resizes and compresses accordingly (awesome) but it's still very vague.Depending on the them I use, some images are cropped and fit awkwardly in their container, if I knew the exact dimensions needed I could stop that from happening, right? (I attached a screenshot showing what I mean). Any help would be much appreciated. Thanks! 

Hi everyone, I'm building my portfolio site via Adobe Portfolio, with the Andreas theme, and I failed to find a way to change the width of masthead text & masthead title. All you can do is set the margins of top & bottom - not right and left, nor can you set different width. It doesn't look good. Has anyone managed to solve it? 

On my laptop I only want to sync specific folders or files with Creative Cloud. On my Desktop I want to sync all the files between both devices. Dropbox has a feature that allows you to select which cloud files to sync per device, can I accomplish this with CC?

Seriously Adobe - why have you not sorted this out yet????Microsoft is beating you at this. Dropbox is beating you at this. WeTransfer is beating you at this. Hell, my crappy wee USB stick is beating you at this. You are NOT making life in any way easy for your customers. Your "cloud" was meant to make things better.....news flash - it's NOT! Please sort this out, it's really not a big ask!

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Feature to choose which files should be downloaded and which should be kept on the Cloud rather than the entire gamut of files being downloaded to local drive.Online, 1000s of people have asked for this feature, every collegue I work with in the industry complains about this not being in place - we're still awaiting the HUGE need for this feature to be met. What is the point of having cloud storage if you cannot choose to keep things on the cloud. OneDrive, Dropbox and many others allow selective file synchronisation - because you don't need to sync all files all the time and we need to keep harddrives light, save bandwidth and save the planet.Furthermore Adobe, your CC software often bugs out (quite often after an update) and then wants to re-synchronise the entire freaking load of files! This has happened to me probably 10 times now - sometimes I've ended up with two Creative Cloud folders alongside each other - what a bloody waste of time, energy, blah blah blah. You'd think Adobe w

Hello! I have created in Adobe Analytics a segment for URLs (I only need some to contain some specific words) and I extract my data using Report Builder. I've noticed that my counts for Page Views, Visits, Engaged Visits, Entries, Exits, Total Seconds Spent are changing for historical data (ex: may 2023). Yesterday I had a smaller count than today when I have checked again in Adobe Analytics Workspace. Same scenario last week. Counts are different than this week (for historical data, so 2022 and months before december 2023)Is there any issues with Adobe Analytics or anybody knows why the counts are changing?

Hallo zusammen.Mein Abo wurde seitens Adobe wohl einfach beendet nachdem es beim Lastschrifteinzug Probleme gab.Merkwürdigerweise hatte sich bei meiner Bankverbindung zwischenzeitlich nichts geändert, nur meine Kreditkarte wurde zwischenzeitlich getauscht.Das Abo lief aber über ein reguläres Konto und nicht über die Kreditkarte.Es wurde trotzdem erstmal nichts abgebucht.Nachdem ich die Kreditkarte erneuert hatte und diese zur Zahlung eingestellt hatte wurde der monatliche Betrag auch abgebucht. Trotzdem wurde mir jetzt der Account auf einen eingeschränkten Modus umgestellt.Was kann da los sein?Vielleicht liest der Support ja hier mit und hat eine Lösung parat.Telefonisch und auch per Chat konnte mir bisher niemand weiterhelfen.

I have a Enterprise account, I'm trying to share a  library in my CC with a person outside my company with a personal account. I sent the invitation but the person doesn't receive any email or notification. How can I solve this?