Questions

I just purchased a new yearly license for Adobe Creative Cloud. Last year I stored a lot of my work in the cloud, especially my invoices etc. I wanted to re open my invoices in Adobe XD, but all of a sudden my files are gone!When I first opened Adobe Creative Cloud after purchasing my new license, I had to choose a so called profile. But my cloud files are completely gone!

Hola, no funciona mi contrasena para ingresar al Creative Cloud Installer. Me cambie de equipo recien, ahora estoy con una Mac. Intente miles de veces poner la constrasena y hasta la cambie, pero nada de lo que hago funciona. Por favor necesito ayuda urgente, porque necesito los programas para mi trabajo.

When i downloading creativecloud download stops at 2% and writes "trying to connect to the server",everything that was on the forum has already tried and reinstall and download acces repair tool,also tried to download to another computer(it all works),what is the matter I can not understand,I spent 5 hours to remove all signs of the presence of creativecloud and download again(this also did not help),all antivirus turned off,all third-party programs closed,what to do I do not know Translated with <link removed- kglad>(free version)

Hello, I love my presentation gallery grid on the computer (mosaic style). Very good display quality for images and colors. But when I switch to mobile, it's the same configuration, so the images are too small / seen far away. You would need to be able to display full format images and scroll them to see them correctly on mobile. For exemple : The Ultrabook portfolio offers the same “mosaic” configuration and the mobile version is in full. But I preferred to use Adobe Portfolio because it is more complete, and I would like to use it as a real website + domain name thanks!(sry for my poor english)

When I upload files to creative cloud they don't show on my other device. 

Hallo,ich habe vor kurzem die "Acrobat Pro 2020 für Windows Student & Teacher Edition" gekauft, nachdem ich das Produkt gekauft hatte, musste ich bevor ich es herunterladen konnte in einem Formular ein paar Angaben machen, um zu beweisen, dass ich auch wirklich ein Student bin. Nachdem ich dies tat, bekam ich am nächsten Tag eine E-Mail von customercare-support@adobe.com, diese enthielt eine 24-stellige Seriennummer und diesen Link ( https://helpx.adobe.com/download-install/using/student-teacher-serial-product-code.html ) mit einer Anleitung wie man die Seriennummer aktiviert. Ich befolgte die Schritte aus der Anleitung, aber als ich die Seriennummer bei dem Punkt "Gutscheincode eingeben" eingab, bekam ich die Meldung "Dieser Code ist ungültig.". Jetzt weiß ich nicht so ganz was ich tuen soll, da man ja scheinbar keine richtigen Support-Tickets erstellen kann und der virtuelle Assisten im Chat jetzt auch keine wirkliche Hilfe ist. Hatte jemand schonmal dieses Pr

The client language is set to english but I receive notifications in french? My PC is also set to English (US).Thanks in advance!

I'm working with Creative Cloud Libraries APIs.I'm able to generate the tokens and request libraries and elements (https://cc-libraries.adobe.io/api/v1/libraries/urn:aaid:sc:VA6C2:8115b98a-6f0d-4534-8f79-727164c639b9/elements) From elements response, for example I choose one: {    "id": "abb9220f-5076-4188-bcdc-93c12a7b0800",    "name": "FJG-Landing Page.V6",    "storage_used": 381541,    "type": "application/vnd.adobe.element.image+dcx",    "roles": [],    "thumbnail": {        "type": "href",        "rendition": "https://cc-api-storage.adobe.io/id/urn%3Aaaid%3Asc%3AVA6C2%3A8115b98a-6f0d-4534-8f79-727164c639b9/:rendition?component_id=197ab898-4cdf-45a5-9204-5eb97e3ab2f0&size=200",        "elementType": "application/vnd.adobe.element.image+dcx",        "elementId": "abb9220f-5076-4188-bcdc-93c12a7b0800"    },    "g

Hello Adobe,   I am a junior student looking to learn Photoshop. The current photography plan is a little higher for me, and I don't need Lightroom software. Could you provide a better price for Photoshop software with generative AI only?   Thank you for your time,   Kumar   [Mod: Moved to the Creative Cloud Services]  

Up until now i have subscribed the photography plan of Adobe CC with 1TB Cloud Storage.I started studying a while a go and now thought about try the Educationplan since my subjects are directly connected with the creative field.My Problem: I can only find an edicuational plan with 100GB CloudStorage. But withing my current plan i am using clearly more then 100GBs from my booked 1TB.So is there any posibillity to change from my current plan to the educational one (with all applications) and keeping the 1TB cloudstorage? This would be crucial to me since i dont want to lose my photos and contents i have saved in the cloud and also plan to make use of the 1TB in the future. Thanks.

I've been using the Adobe tutorials on this site for a few years. They are/were awesome for teaching classes.https://helpx.adobe.com/photoshop/how-to/selection-tools-ba But now I get redirected to this site and they are not the same, even though the admin support says they are.https://creativecloud.adobe.com/cc/learn/app/photoshop?topic=get-started Really dislike this new format. It does not work well for teaching large groups.  Anyone have any ideas if we can still use the original format of tutorials? They used to have 3-4 video lessons on each topic and you could download the practice file. Thank you,

Since chat support once again is completely useless, I now have to rely on this forum.My creative Cloud Storage is full. 100+GB. At least that's what Adobe has been telling me for a few years now. Today I needed to get 14 pictures from my iPad to my PC without loosing the edit settings, so a cloud might be a good solution, aye?Well, as I said, it says it is full. I have deleted a few pictures, and some new ones were able to upload (basically exactly the amount of space I just deleted). Right now, I have a handful of PDFs uploaded, and 34 pictures exactly. Everything together should not be more than 5GB. It can not be more. Still, there are a misterious 100GB somewhere. There is no archive, there is no trash can not deleted, nothing. Everywhere I looked, the pages said: There is nothing to see here, sorry about that mate.So, what do I do now? I've checked EVERY help article I could find, and EVERY help article, that was suggested in prior threads about this issue. I told chat support my

Al intentar inicializar el programa me manda un mensaje que adjunto, les adjunto las especificaciones de mi GPU y Hardware, al buscar la compatibilidad no vi mi tarjeta en la lista, alguien que me ayude por favor

When I publish a page using "manage publication" with "preview" mode, I get a page preview linkBut it's not working and show error like this (Attached Image) After some time late approximately 25 to 30 mins. Again I reloaded the page, its worked normallyWhy the preview page taking some time??Please explain 

Adobe says I am using 78.3GB of my 100GB of cloud storage. However, on my local machine (Macbook Pro M1 Max, macOS Ventura) the Creative Cloud folder is only using 15GB. What's more, when I log in to assets.adobe.com it says I only have 4 files, worth a few megabytes. There is nothing in the deleted files folder. What's going on?

My account is linked to an email, it is one that he gave us at school, today I wanted to open the files in Photoshop, but it turns out that it says that it has not found the file, so I went to look in the cloud, in the folder is empty. Has anyone had something similar happen? How can I recover my files, they are very important to me 😞

With my plan I get 1TB of storage. I want to use my storage to store and share files like how I would with other storage services. However, I am unable to upload files to https://assets.adobe.com. For example, when I try to upload jpg files, I get an error message "1 file(s) could not be uploaded. Filetype not supported." Am I not using the correct feature/service to manage my storage? Thanks!

Hello. Sorry if I have missed this but when will the app match the new desktop site? I can't access my work via the app on my phone. 

Basically says i have to have windows 10 22h2 or higher yet idk the number under my windows 10 home is 22h2 so what is this ? Have stuff disabled tried different things nothing seems to work at all, and main thing i do not want to reinstall due to the bad internet that i have 

Hello All,I am really hoping to get some insight on this issue. I have searched through MANY forums within this community and still have not found anything in regards to a solid fix. I have a MacBook Pro 15 in. Late 2013 model on MacOS Big Sur. I work in an enterprise enviornment - CC and all other adobe applications work just fine on local admin login; however, any other user that signs in within the domain is met with this "Unable to reach Adobe servers" message.  All sugggestions are helpful at this point; i have been stuck on this for going on two months now.PS - I have unistalled and reinstalled many times along side running Adobe CC Cleaner toolThank you

I want to the title of one of my pages on my site to be split into two lines. The first line would say "PROJECT" and under that would say "(in progress)". However, the field is a single line, and somehow the program decides where to split the sentence. It does not allow a hard or soft return. So in my case, it reads "PROJECT (in" on the first line and then "progress)" on the second line. If I add spaces, it does not help. Any suggestions?

I published my myportfolio.com website weeks ago. It's still not showing up in a google search. Under settings in myportfolio, I've set the meta terms and checked "allow search engines to index my site" and also "automatically submit site updates to search engines" . I've contacted myportfolio.com web based help (they have no phone number) weekly. The things they send me go around in circles, sometimes I doubt they've read a word of what I've sent them. The google URL Inspection Tool says it's an "invalid domain" How in the world do I get my website included in a google search? 

 I see in Google search console that Google is crawling my site using their Googlebot smartphone crawler. This has been set by an earlier Wordpress version of my site. I'd rather Google indexed by using the desktop crawler. I understand I instruct them to do this by adding user agent token into my site in the headers or in a rotbots.txt file.But I can't see how to do theither of those in portfolio. Is there a way to do this in Portfolio or is there a way to tell Google via search console to use their desktop crawler not the old one. Thanks in advanceJohn 

This is the favorite I want to delete, there was no possibilities of deletion or removal when the program was installed to my knowledge as I tried for mby half an hour and searcher around the web. After uninstalling adobe, this is now what remains when trying to alter this favorite in any way. Please how can I remove this. For reference, I'm removign this due to low disk space and wanting to move all adobe files on an external hardrive. But it really doesnt wanna get removed