Questions

Bonjour , je ne parviens pas insttaller photoshop 2019 , ou encore 2020 sur mon macbook air 2015 la version est 12.6.5 .lorsque j essaie d instaaler adobe creative cloud ,ou meme photoshop il ya ce message "installation on case-sensitive volumes is not supported.please choose a different volume for installation"pouvez vous m aider svp je ne parviens pas a travailler sans photshop . help please 

could not create~/library/application support/adobe/coresync

Can I remove older versions of photoshop - ie 2019 version? 

May I know if Adobe creative suite 6 design & web premium is compatible with macOS Monterey 12.5 for installation? If possible, may I know where to find the download link? Thanks!

Recently graduating from college, This last semester I took photography and other graphic design classes. I thought it would be a good thing to purchase a monthly subscription up untill I graduated. Using Adobe has been fun and easy up untill now. Noticing the recent $20 charge, I decided I should cancell since I won't be using the apps as often as I used to. While trying to cancell it shows I'll have to pay a $79 cancelation fee. As a graduate, I am not wealthy and cannot afford to pay these fees. As a student, I barely know what an annual is and honestly I didn't even know that's what I was signing up for. I thought this was just a monthly subscription. What can I do?

Hi--I just tried installing the update (23.02) and I keep getting an error message. Everything else has installed fine and works great. I'm on a mac and using Big Sur 11.74. It says "works on this device" and below is the error message. What can I do to so it will updated?  Exit Code: 198 -------------------------------------- Summary -------------------------------------- - 1 fatal error(s), 1 error(s), 2 warnings(s) FATAL: Error occurred in install product workflow with error code 198 error message Source: /Library/Application Support/Adobe/Animate HLAN 2023; Destination: /System/Volumes/Data/.adobeTemp/9FDAC16F-0CB3-46EA-9BF6-AFBB6A5C34ED; ErrorDesc: Error Domain=NSCocoaErrorDomain Code=260 "The file “Animate HLAN 2023” couldn’t be opened because there is no such file." UserInfo={NSFilePath=/Library/Application Support/Adobe/Animate HLAN 2023, NSUnderlyingError=0x7f82f96c3be0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}} ERROR: Failed to backup folder

Hallo, ik wil lightroom classic downloaden, maar geeft aan Mislukt - Virus gedetecteerd. Als ik de virus scan open geeft ie aan dat ie goedgekeurd is. Maar ik kan hem niet downloaden Groeten Jacqueline

help me pls I can't pay abode

If you are anything like me, getting a degree in Video Game Art and Design or any such field that requires the Adobe suites, then you might be a bit short on storage space on your C drive. I have a SSD drive that I installed on my machine. It is much faster and smoother than the c drive. I wanted to install adobe onto the ssd drive, but apparently it is not allowed, still. I found threads to this problem going back to 2013, a whole 10 years ago. They say you have to install just the Adobe creative cloud to your C drive, and can opt to install the apps elswhere by finding preferences. I did this but I get an error code saying file path not ok. I had to install a folder on E Drive, double click E drive to get to the folder and select it. This is a fix from 3 years ago. I mean, Adobe, you are a multi billion dollar company, why don't you all get your heads out of dark holes and fix this? 10 years is too long....

why does adobe make the installation process a rat maze on their website? I paid for adobe illustrator and my access disapeared into thin air, no email directions nothing, oh but they were quick to take the money though 

Out of nowhere, my Creative Cloud is no longer able to sync.  It says "Syncing..." and has said this for hours no matter what I do, but it has stopped syncing as of some time this morning - I believe this was when it detected that several programs have updates.  I updated the programs as well and that didn't solve the problem.I have tried deleting all of the database files.I have tried deleting the OOBE folder.I have tried rebooting, also booting into safe mode, to no avail - same problem.Tried disabling my firewall and antivirus.Tried exiting and reopening Creative Cloud.Tried reinstalling creative cloud.Tried pausing and unpausing the sync.Tried just waiting for about 5 hours to see if it'd do anything...  Still just shows "Syncing." 

Error Code 182 occurs when the installation files are incorrect for the computer they are installed on. If you are a Creative Cloud Individual member or self-manage the installation of computer applications, then see https://helpx.adobe.com/creative-cloud/help/download-install-app.html for information on how to begin the installation process through the Adobe Creative Cloud desktop application.   The Creative Cloud desktop app is designed to manage Adobe desktop applications' update and installation process. The application will select the correct files for installation as part of the download and install process discussed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html and prevent Error 182 from occurring.   Please contact your Creative Cloud plan administrator for assistance if you have a Creative Cloud for Enterprise or Team membership. The installation package provided is not correct for the computer it is being installed on. If the administrator

Hello Forum,I would like to download some new fonts. I think I need to do this via Creative Cloud App. I had uninstalled Creative Cloud earlier via my system's regular uninstall process (although I realize now I shouldn't have). Problem is, I try to download Creative Cloud again and it seems I need to use the Creative Cloud Uninstaller before I can reinstall Creative Cloud desktop app. I am worried that this will delete my work / files that I have created using Illustrator and InDesign. Can someone reassure me that this is not the case. Also, what is the best way to obtain new (preferably free) fonts?Appreciatively,Jen

After speaking with Adobe via the Chat system I was told that my macOS version is too old to run PS and LRC.Well, I am!PS: 21.2.5LRC: 9.4 What I wanted to check is that these are the latest verions that my macOS can support.Any information would be gratefuly recieved. Thanks,Simon

Hi. I have a CC subscription. I'm running Mac OS 10.14.6. I don't want to upgrade my OS as other software would be rendered obsolete. Is there a way of accessing legacy versions of Lightroom Classic? There is no "earlier versions" option for Lightroom Classic within the CC desktop app.Thanks

 I have an old/unsupported version of Adobe Acrobat and need a newer version so I can upgrade my OS.When I click the “download” link under Adobe Acrobat Standard DC,  I get a message that reads “this app is not currently available for your platform.” .  What is the solution? Thanks.

Bonjour a tous,   Mon problème est le suivant, a chaque fois que j'appuye sur la barre espace lorsque je me trouve sur indesign ou photoshop, cela me ferme automatiquement le logiciel.   Depuis quelques jours il impossible pour moi de résoudre ce problème, j'ai biensur essayer de désinstaller et réinstaller et j'ai aussi été voir les raccourci clavier mais je trouve rien.   Merci pour votre précieuse aide si quelqu'un a la soultion.   [Le modérateur a provisoirement déplacé le fil de discussion du forum Acrobat vers Download&Install]

Recebi notificação para atualizar 6 apps (entre eles illustrator e photoshop). Cliquei em atualizar tudo e imediatamente apareceu janela de erro "conflito na atualização" e fechou tudo. Quando reiniciei a creative cloud desktop apareceu como atualizada, mas sem qualquer registro das atualizações. Não deu tempo de ver os outros 4 apps que teriam atualizações, mas o Dimension não está mais renderizando pela GPU, ele reinicia de onde parei, mas renderizando pela CPU toda vez que eu altero nas preferências. Agora mesmo travou geral, nem consigo fechar

Hallo an alle Wissenden,Habe den Rechner und damit von Windows 10 zu 11 gewechselt.Möchte weiter meine CS5 benutzen. Installation hat geklappt, nur die Updates werden nicht gefunden.Gibts einen offiziellen Link bzw. schon einen Lösungsansatz dazu? Danke und GrüßeIris

Hi all,The publishing group I'm working with has determined that v 15.1.3 is the most stable instance of InDesign; creating the least amount of glitchy behaviour in our shared files. I have the most recent version installed and I'm trying to install the previously mentioned version alongside. However, in my CC dashboard, the options only seem to go as far back as v. 15.1.4Does anyone have any idea where or how I can install the version I'm looking for? It's from 2020 -- I don't understand why it wouldn't be available!?Thanks

Lightroom 6.31,mit der neusten version 6.31 kann ich lightroom plötzlich nicht mehr nutzen..... startet zwar im ersten moment auf und schliesst sich gleich wieder von selbst...... somit ist diese software im moment (für mich) unnutzbar.... 😞 Warum ist dies so ? Mach ich etwas falsch (habe nichts in den Einstellungen oder Hardware geändert ?!? Für eventuellen Beistand wäre ich dankbar. Gruss Dudu

How do I get rid of this?

After installing, I wanted to activate cs6 master collection online but it shows no internet connection, although the internet is in other programs and browsers.Going to offline activation I also can't because it doesn't generate a response code. :((( HELP!The request could not be processed. Please try again later.

Hi Kanika,I have the same problem, on Mac Monterey 12.6.5Ai is open as well as Creative Cloud.here are some screen shots; this is the sequence of events, numbers 1-2-3.Jean