Questions

Hi there, since months after my updates to all the adobe programs i get every time the error code 507. I have reinstalled adobe creative cloud several times but nothing have changed. can you support me in this case ? thanks and regards juerg

Bonjour, je ne pas installer Adobe Creatif Cloud et je ne voudrais pas, mais depuis un moment mon ordinateur me demande a chaque ouverture de "reparer" ou "installer" cette logicielle. Comment arreter cette fenetre?

I have had a student adobe account for the last year and a half. Over the holidays I got a new laptop and I'm trying to download Photoshop and InDesign onto it. Whenever I open the apps they say my free trial has expired even though I'm paying for my subscrption, and it only gives me the option to buy a second subscrption.

I downloaded and installed the Photoshop Elements 2020.The Video Editor opens but the Photo Editor will not.It says try Photo Elements for free and offers a choice of download Trial or Install from CD.The trial download is for the 2022 version which is not supported by my pc.I do not have a cd as I downloaded the Photoshop Elements 2020 software from the Adobe website.I can't find a way to enter my serial number for the Photo Elements software as I did for the Video Editor.Any help would be greatly appreciated.

I'm trying to install Premiere Pro but I keep getting this message: "Conflict Installing Premiere ProSave your work and closed te following programs before continuing:AdobeCRDaemon" I found an earlier post that offered that the solution is to open Activity Monitor, find all instances of adobecrdaemon and close them. I did this.The problem is that when I go back to CC and start the download for Premiere I get the same message and when I go back to the activity monitor I find that adobecrdaemon is running again. It doesn't matter how fast I go from stopping adobecrdaemon to starting the Premiere download in CC, I always get the message.  I also tried quiting and reopening CC. Nothing seems to work. Any ideas? Thanks,Adam

I purchased the basic photography $9.99 package mainly for Photoshop and Lightroom.  However, during a webinar I watched I understand that thru this package I have access to build a website for myself.  What is that application called?  How do I go about doing that?  The only tools I have used with this package has been PS and LR.   Any advice you can provide I would be so thankful.   [Topic edited by moderator.]

Hello,   I am not able to install Adobe CS6 Design Standard on my Mac. I am using MacOS Big Sur Version 11.3.1 and I get the following error: “Install” needs to be updated. The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information.    Could you please let me know the update required to be able to install the software and where to find it?    

I tried to upload Lightroom onto an old laptop to try and use it for tethering, I signed out of my good laptop.  Now when i try and get back into adobe I am getting the message "you've reached your device activation limit"  asking me to sign out of one of the devices below to continue.  I unistalled the lightroom  app on my old laptop.Adobe  is signed in to 2 computers and it will not let me back into adobe.also states you're currently signed in with XXXXX@gmail.com, to sign out and use a different Adobe ID?I have presets and brushes saved on my photoshop and don't want to lose them.what do i do?thanking you in advance.

i'm using linux cuz my pc cant't handle windows properly and if i wanna use window i should boot to it.and it's not a fun thing to do...so please add adobe on linux

Hi thereI'm trying to install Photoshop Elements 2022 on my macbook having MacOS v 10.13.6.Installation stops with errorcode 195, saying minimum requirement is Mac OS 10.11, but I am (as already stated) on Mac OS 10.13.6.I have restarted the macbook and retried installation, it stops on this each time BRPia Dannerfeldt

Bonjour, j'aimerai acquérir la nouvelle version lightroom 11.1 pour mon sony a7iv et je n'ai pas de mise à jour à disposition sur mon adobe. Pour quelle raison elle me l'a propose pas.Frédéric BourgeoisHello, I would like to acquire the new lightroom 11.1 version for my sony a7iv and I do not have an update available on my adobe. Why did she not offer it to me? 

Hello! I want to install LR 6 - yes, the old one...My last installation was about 5 years ago, now I want to give it another chance. After Installation I get the message: max installations - deactivate device. But my account says: No devices activated. SerialNo of LR ist registered.I dont get an direct line to Adobe to fix ist???Thx, Mike

So I'm running 4 macs. 2 are older, quad core Intel machines, 2 M1s. One of them grinds to an absolute halt tonight and seizes up. Why? Because Adobe has decided after restart to commandeer my restart, WITHOUT ANY NOTICE WHATSOEVER, and update Creative Cloud WITHOUT asking me, and WITHOUT TELLING ME. It doesn't matter that these are using older OS. Apple somehow can leave the OS alone, but Adobe sure can't. They have to force install their NEW IDIOTIC CREATIVE CLOUD RIGHT ONTO MY MACHINE WITHOUT EVEN ASKING. Wow, do I ever hope for the day I never use this product again. This is only one of the benefits along with uploading all my projects to the cloud without asking also. Who knows what Adobe does in the background? It does whatever the fleck it wants! ANd it took THREE SIGN INS TO GET HERE ALSO! IMPRESSIVE!

I know the password is correct because I signed in on my web browser but when I use the app to open PS it says "you have been signed out, unable to authenticate blah blah blah" I know you probably have to reinstall it but when I try doing this it says I have to unistall my adobe programs first, and to do this I need to sign in!!!! I am on a Dell PC

Every time I go into an Adobe Creative Cloud app, a message appears saying that it can't verify my subscription. It then pops up with a message saying 'An error has occured. please use the reference code 202'. I have tried everything, even from uninstalling everything Adobe related with the 'Creative-Cloud-Cleaner-Tool'. Here is a video to show you what happens.

The only solutions I see all involve signing out of the old download to allow access to a new download if you've reached your maximum number of computers.  My problem is my oldest laptop computer that had my original download has been dead for 6 years and I have no way to de-activate that computer to allow usage on my two newer computers.  HELP!  I tried to contact help yesterday online, and it was to the payments page who couldn't help me at all.  Is there a way to de-activate a computer from my account page?  Any other options?  Thank you.

Bonjour je rencontre actuellement un problème sur sur cloud car des que je veut lancer n'importe lequel de mes logiciel il se ferme instantanément au lancement auriez vous une solution a ce problème sil vous plait ?

I recently refurbished an imac from mid 2010, I now have if updated as far as I can to high sierra. I am wondering how to download later versions of adobe apps as the latest versions are not compatable for high sierra.

I recently bought an iMac for home. I'll post a photo of the version. But I downloaded Creative Cloud & the apps I use from it but none of the apps once downloaded will open. The icons will bounce up & down for a bit & when they stop & I check them & they say "Application not responding". I've uninstalled & reinstalled but they keep doing the same thing. Not sure what I should do to fix it.

Hello, Apologies if this has already been covered in another thread, but I haven't been able to find it. Is there a way to download a previous version of Premiere Pro and keep that on the computer for older projects?  I am running MacOS 12.0.1Processor: 2.4GHz 8 Core Intel Core i9Memory: 32 GB 2400 MHz DDR4 I currently have Premiere Pro 14.0.1 installed which I'm using on a long-running documentary project. I would love to be able to install the latest Premiere Pro software to use on my newer projects that need to play nice with the latest version of AE and other programs.  Is there a trick for doing this so I don't screw everything up? I've been burned in the past. 🙂 

Unfortunately, I am unable to install the latest updates. When clicking on the "Not Compatible" warning, I get the message- Please update your operating system to: Windows 10 (version 1909 or later). Checking my system information, it says I have OS Name: Microsoft Windows 10 HomeVersion: 10.0.18362 Build 18362 I have had the system check for updates and it says there are none. I have also made sure my GPU driver is update to date (NVIDIA GeForce GTX 860M). I have 16GB of RAM and 132 GB of hard drive space free.  Any thoughts on how to get the updates?

Can someone help me? I think i entered my name more than 5 times and now it keeps showing me server error when i try to purchase it. I have a project due soon and I can't wait for a week for it to be resolved. 

Desde hace tiempo tengo problemas con las características de mi equipo, tengo una iMac 2017 con el IOS Monterey version 12, tiene 8 Gb de Ram y DD de 1 Tb pero no me da para cargar PhotoShop e Ilustrator simultáneamente, estoy por cambiar a una PC pero no quiero tener el mismo problema, que procesador y memoria me recomiendan para poder iniciar y trabajar de forma fluida? Gracias!

I've been struggling to uninstall or download older versions of Animate. When Creative Cloud opens, it shows as installed, but only has a "Learn more" button that shows me information about it. The button shows everywhere I can see Animate, which means there is no way I can disable it in the application. I can still open Animate through clicking the icon on my dock and in Finder, however.I can't find anything to solve this problem, which means it might just be an issue with Creative Cloud 5.6.0.788.2.What do I do?IT'S ANNOYING LIKE A DAMN RAGE GAME!!! 

I am on latest Win10.  I am trying to Install CC, downloaded from many different lints that I found on this group. I've tried all solutions, AdobeCreativeCloudCleaner, AdobeLimitedAccess tool and all manual thins, literally everything I found on this group.When I click on Set-up.exe, nothing happens, I can see Adobe Installer in Task Manager, but nothing on the screen. I've managed to find log in `c:\Users\username\AppData\Local\Temp\CreativeCloud\ACC\``WAM.log`. I am out of ideas, pulling my hair out. help.01/16/22 20:31:39:953 | [INFO] | | Setup | Setup | ApplicationContext | | | 20720 | *********************** Workflow start. Version: 2.7.0.13 ************************** 01/16/22 20:31:39:953 | [INFO] | | Setup | OOBEUtils | CommandLineParser | | OOBEUtils | 20720 | Parsing the command line provided. Number of command line arguments is 1 01/16/22 20:31:39:956 | [WARN] | | Setup | WAMB | ConfigXml | | WAMB | 20720 | Inside readValuesFromFGFeaturesList.