Questions

Ich habe die obige Software gekauft und registriert und immer problemlos damit gearbeitet. Seit gestern ist ein Start nicht mehr möglich. Es erscheint nur Werbung für das Abo-Modell. Ich möchte aber mit meinem CS6, für das ich seinerzeit viel Geld bezahlt habe, weiterarbeiten. Wie kann ich dieses Problem lösen?Danke für jede Hilfe

how to work this

I need to change the password for Adobe because I don't know my password. What idiot app asks me to write the password I don't know as a condition to change my password.I've been paying over $30 per month for nearly one year. I can't wait for it to be over. Will never use it again or recommend it to anyone.  

I have had my account flagged. I redeemed codes that came with Lacie hard drives that I bought, for 1 month access to Adobe. I have now had my account flagged for "Fradulent activity":"This email is to notify you that we’ve detected suspicious behavior associated with the Adobe redemption code used to purchase Creative Cloud Individual.In accordance with the above, you now have five business days to resolve this issue. At the end of this grace period, access to Creative Cloud Individual will be blocked.To avoid disruption, visit our website to access support, information, and find the genuine Adobe subscription that works best for you." This is completely untrue. Adobe support are claiming that the codes I used were "non-genuine and that was the reason your subscription got canceled." The codes were genuine; and they worked, which of course proves the point. I have been above board throughout this and Adobe are trying to steal my access.   

Hello, I need to transfer my perpetual license for Acrobat Pro 2020 from Windows to Mac. Is there any way to do this without transitioning to the subscription?

Adobe Creative Suite 5.5 ‘Access Denied’ issue, after recent successful installation: "The serial number is not valid for this product"  – Help!   Hello.  I have an off the shelf purchased Adobe Creative Suite 5.5 Design Premium, purchased in 2012, which I recently successfully installed, on Jan 4, 2025, on a new laptop running Windows 10 Home. I had to interact with my existing Adobe account on their website to complete the process. Nothing popped up to say this started a trial version; this was a purchased version installed from my original disks, and appeared to be successful.    I used Photoshop on Feb 19th to create files for a print/poster of a painting to take to a printer to have prints made for an upcoming event, on a tight deadline. An Adobe pop-up window popped up on the screen I believe on the 19th or 20th saying I had just one more day to use the product, which made no sense to me, and I had to be somewhere else, so I shut down without ta

En la pagina de planes y productos no me aparece la opción de cancelar su pedido, Como hago para  cancelar el producto?

I bought Adobe Premiere Elements 2022, it was at the end of 2021. My PC crashed, got a damage in the main Drive and lost all data. I am trying to reinstall Adobe Premiere Elements 2022 but nothing have worked.

I just reinstalled my computer and wasn't informed that my allgorithmic account was disabled and I am unable to access Substance Painter 6.2.2-611. I need a licence key file, since the server for registration is not online.I was unable to find the .key file in my adobe account

Bridge does not appear under the list of downloadable apps listed by Creative Cloud on my Surface Laptop 7. Is there a plan to make it available soon? Most other apps in my Photography pack are there.

I recently bought the student plan on the 3/4/25, however I am still not recieving my purchased app. I was confused as I have the billing receipt and the statement within my banking app. However I interacted with the virtual assistant and they state that I have no plan on my account. What do I do?

One of my colleagues has an Adobe Standard 2020 perpetual license on her old laptop. She recently received a new laptop, and we're trying to transfer the license to the new device in these steps:1-Signed out of Adobe on the old PC.2-Signed into Adobe on the new PC.3-When prompted, we entered the license key—but it keeps asking for the key in a loop.Any suggestions on how to resolve this?

hello one and all, i first tried to contact adobe directly and personally, but i could not find that path.   i rebuilt my Mac Pro (mid 2012) with the latest Mac OSX 10.14.6 Mojave in 2020 and then successfully installed adobe apps, i.e., photoshop, illustrator, audition, acrobat, premiere, etc., and so forth.  although the updates from adobe ceased, i was fine with it because i've never needed the upgrades or technical support from adobe.  everything worked fine. i recently rebuilt my mac again, again with OSX 10.14.6 Mojave because that is the latest OS provided by Apple for my Mac Pro (mid 2012) machine.  however, i can not even get to the web pages to start the installation application.  my college, Florida State College at Jacksonville (FSCJ), pays the expensive annual fees to adobe for many many years and my mac workstation is very powerful and expensive to replace.  so i do not want to replace it. therefore, i'm asking, perhaps be

 what should i do? anyone please help me

I want to get Adobe Illustrator 2019 and Photoshop CS4 so If I pay for the subscription for these I can get those versions? That is because I have to practice with these versions for my exams and the school uses those versions.

Adobe,Please bring back the option to keep previous versions of apps to Creative Cloud.  I have kept those older versions this long for a reason.  I have a few legacy projects and plug-ins that didn't respond well to updating.  It is super handy to have access to previous versions on the rare occasion that I need to revisit an old project.  I even had the option selected to keep previous versions.  That option is now gone.    I went to reinstall a previous version as I have before and saw that I had to remove the new version to do this.  This is a huge bummer. While I am looking forward to all of the great things in CC2018, my first feelings when encountering it are anger and frustration that purposefully organized software was remotely removed AFTER I had set a preference to keep it.   A change like this should come with at least a warning.Again, Thanks for all of your great work and frequent updates, but please don't take away th

Hallo, ist es möglich die Adobe CC Programme auf zwei Festplatten zu verteilen. Auf der SSD-Festplatte C habe ich nur noch 79,6 GB freien Platz zum Installieren. Sämtliche Programme der Creative Cloud sollen 50 GB Platz beanspruchen, wie viel Platz brauche ich für ausgelagerte Daten?Kann ich da alle Programme so hin quetschen oder doch die HDD-Festplatte D mitbenutzen oder gibt es dann technische Probleme?

Hi, I cannot activate my old Lightroom when swapping all my stuff to new notebook. When I enter S/N then installer complains about invalid key. AFAIR I did it several times when changing HW, I believe I deactivated old instance and activated new one without issues. Now referring help page says something about inability to activate old software. I do not think licence was time limited in classic to ban activation. Please tell me how to proceed to run LR on new hardware.  I do not want to experiment with activated instances not to loose them. Thanks Kind regards-Tomas 

I bought the premiere pro 2025 subscription. I have not studied this program yet and wonder if I am going to have to buy a separate program for photo work. Thank you very much.

I downloaded the app three times, but I am still not able to install it.

After purchasing and installing 25, it says I don't own it and won't start the program. I am a CC subscriber on my work profile, and use those products at work.  I also have a private profile with the same login information, and when I purchased 25 it showed up under my "personal' profile for some reason. I have the receipts and download link for 25, but when trying to open it after installing it i get the "Start Your Free Trial..." screen. See screenshot attached.None of the options on that madatory screen lead to opening the program, i've tried them all.  Thinking it was somehow related to the fact that the program showed up under my personal profile, I chose the "log out and log in under a different account" button.  However, my business profile (CC user) and my personal profile use THE SAME LOGIN, so when i log in, it goes through the same protocols.Give me a solution or refund my $$.  I should NEVER have uninstalled Elements 22 😞

Alright, so I've been going around and around in circles on Adobe support with no helpful answers, I've also called what I thought was Adobe support only for them to tell me that they cannot help me. SO, my computer is in the shop being repaired but they have to wipe it clean and then they can reinstall my programs, however they won't be able to reinstall photoshopCS6. I've read that you can deactivate from your Adobe account, which I've tried, but when I get to my account none of my products are under the registered tab, there is no deactivate device option under manage plan for creative cloud, I see nothing. I'd like some real help here. Going around on these forums I'm seeing a lot of what seems like automated answers from Adobe "experts". Clicking "Contact Us" has done nothing but send me in circles and it's the most maddening thing. I've even tried putting in my serial number where it says register an older product, and it says that my serial number has already been registered, so

The path is: C:Users/Username/AppData/Roaming/Adobe/CRLogsThis CRLogs folder takes up 31GB of my hard drive.Inside the folder :What are those files?Is it save to delete those?Because I'm running out of space in C.

I recently created my Adobe account and downloaded the Creative Cloud app to start using the apps on my Windows 11. But unfurtunatelly the app does not open, and I already tried everything I could find in the internet, including in other similar posts in this community. I have checked the system requirements for the Creative Cloud app and my computer does meet the requirements. I have 8GB RAM and more than 50GB of available hard-disk space. I do have a good internet connection and an Intel i5-10 64-bit processor. The error I see after trying to launch the app and waiting some minutes, is described in this Adobe page and I already followed all the steps there, which are: 1. Repair Creative Cloud desktop app (using the Repair button that appears in an error window that I see).2. Uninstall the Creative Cloud desktop app, and then reinstall it (I did it multiple times, installing different versions I found in the end of this Adobe page). ( I downloaded the Ado

I installed Creative Cloud desktop and am using it to download/install several adobe CC programs.  I installed Premier and Illustrator without issue, but get hung up on After Effects.  It downloads fine but during extraction it stops and gives me a "Installation Failed" error "Errors encountered during installation.(34)"If I go to "read more" button I get this message:Exit Code:34Please see specific errors below for troubleshooting.-1 fatal error, 0 errorFATAL: Payload "Camera Profiles Installer_9.0_AdobeCameraRawProfile8.0.0All 9.0.0.60 {36BF72E8-4EE9-4868-AB3F-1ABF6FABDE7E}" information not found in Mediia_db.I downloaded the Adobe Creative Cloud Cleanup Tool and did a full cleanup, then reinstalled Adobe CC Desktop and started over but this happens every time.  I've repeated twice.Any ideas?  This is extremely frustrating!