Questions

Hey ich habe ein kleines Problem und zwar habe ich plötzlich heute das Problem das mit in der Creative Cloud gesagt wird das die Server nicht erreichbar sind und ich bitte meine Firewall und die Zeit auf dem Computer nach checken soll.Ich kann aufgrund dessen auch keine Adobe Programme benutzten

Cada 15 dias me pide contraseña: coger carpeta y hojear hasta encontrar la hoja y ponerla (perdida de tiempo).Algunas veces no la acepta y he de reiniciar (+perdida de tiempo).Me da error en las llaves y nunca antes habia salido y eso no se va sinó reiniciando. A veces no puedo reiniciar porque tengo algo en marcha y tengo que hacer apaños cutres. O tengo un cliente al lado con prisas.Es un autentico coñazo!!!!

downloaded pse but installer seems stuck!!!what's my next step??Bryan Balasooriya

Hi all, I have a Macbook Air M1 and I can't install InDesign, the installation stops at 1% and slows down the computer ... Would any of you know how to help me? Thanks!

hello,i m beginner in photoshop.my computer features re not well for cc versions.I m using CS6.So i wonder, Are big difference between CS6 vs CC versions? Thanks for comments!  

Hello,The Adobe Xd showed up in my CC to Install.  So I installed it.  My question, is this app part of the Photography Package?  I don't want any extra costs added to my account.  It just showed up in my fly out window with all my Photography Apps so I assumed it was, but I just wanted to make sure.Thanks,Dennis

I have the photography plan. On my creative cloud application I am asked to "update" XD. I assumed that meant it was included in my plan because for other apps not in my plan get the option to "try". Is XD included in the photography plan? If not, can I remove it from my computer and not get charges for the full creative cloud subscription?

I'm using Big Sur 11.5.2 and tried opening, as well as updating Bridge.  I continue to get a write permission error. Is there a fix for this?

I have previously been provided URLs to download the M1 compatiable versions of the apps (by Adobe directly) as the CC app manager was not delivering the latest compaitble versions for M1 macs.  Since then the CC app manager still consistantly tells me there's updates but I'm wary of updating through it as there's a chance it could break the builds I have (which took a lot of effort to get Adobe to make available for me). Can anyone tell me if you've been able to successfully update apps on an M1 macbook pro through the CC app manager?  PS if you're from Adobe and happen to read this can you please pass on that your company's complete and utter lack of direct support is an embarrassment to your brand. It should not be the role of your community to do your job for you. 

저는 분명 플랜을 구매를 해서 사용하는데 지금 크리에이티브 클라우드에서는 설치할수 있는 앱이 이렇게만 떠요 다른 방법들 다 했는데도 안돼서 물어보는겁니다.

Hi. I have a single app license for Photoshop. My friend on the other hand, has a single app license for Lightroom. Is it possible to install both apps in a single machine where Photoshop is using my license while Lightroom is using my friend's?

Hi, I have a complex problem with Cs6.I deactivated Cs6, after trying to install it again I got information that my code is not working.When I contacted adobe support, I got an information that the serial number is correct and  they see it in the system2.My Cs6 doesn't appear in the products on my Adobe account, although I have an invoice - all from a legal source.When I try to add a serial number in my adobe account, after typing in, I get a message that the number is being used.However, there is no indication of anybody using this serial number in active tools.

As part of my work in Keter publishing House, Jerusalem, we purchased 4 InDesign ME software. The last upgrade we did was to 5.5 CS. When the company closed I got one of the software for my personal use. [serial number removed by moderator] I recently purchased a new computer and when I tried to install the software on it it turned out that the disk was scratched. Is it possible to install it from the network? I am very used to the software and it is great for all needs so I would be very happy not to upgrade to the cloud.

Hallo,Ich bin neu im Forum, deshalb weiß ich nicht, ob ich hier richtig bin, habe aber die allzu bekannte Frage:Wie kann ich meine Adobe ID löschen?Soweit ich mich erinnern kann (bin mir aber nicht mehr genau sicher), habe ich diesen Account letztes Jahr erstellt um die CC auszuprobieren - die Testversion. Als diese dann abgelaufen war, habe ich alleswieder runtergeschmissen und den Account seitdem nicht mehr verwendet. Mein Account war also seitdeminaktiv, und Abos habe ich auch keine gestartet.Tatsächlich erhalte ich aber ständig E-mails von Adobe, die meinen Posteingang zum Platzen bringen, und wollte das sofortig einstellen, weil das einfach nur noch nervt. Also, was tat ich? Ich loggte mich ein, und sitze jetzt mit einemtotal nutzlosen Account da, den ich anscheinend auch nicht mehr so schnell loswerden kann. Fände es toll, wenn ich den Account einfach löschen könnte, ohne stundenlang auf eine Antwort warten zu müssen.Vielen Dank!

I downloaded Creative Cloud and Premiere Pro then I ran both through virustotal.com and  both got detected as malware but when I used the anti-virus on my pc it didn't detect it as malware. Should I be worried?

What is the reason we are unable to buy creative could in Sri Lanka?? Even when I searched a re-seller I couldn't find it either. And other versions of photoshop and Lightroom are no more available to buy. What should I do??? Should I not use adobe products?? Pls give an options for us to use

Did Adobe shut off the activation server for Adobe CS6 products? I haven't been able to install anything lately. It keeps saying my serial number is invalid. I've tried all of the solutions listed here Error: "The serial number is not valid for this product" | Adobe Creative Suite​, and nothing works on multiple computers with multiple network connections over multiple days. At this point, I'm pretty sure the problem is on Adobe's side.

I am in need of downloading LR 5.7 to my Macbook running 10.10.5 for a specific use. I am unable to find any working links. Adobe support told me to post here. Thx. 

Good afternoon, I have had CS3 for the longest time, obviously, and it worked great. I recently had to reinstall it, and imagine that, it's so old that the activation servers are deactivated.I saw a few articles about upgrading a CS3 license to CS5 or 6, so I figured I would contact customer support to try my luck. The person seemed helpful enough, telling me to:"Go to this page Download Adobe Creative Suite 6 applications and download from there. Make sure to choose CS6 Design Standard, if you choose any of the other options, you may run into problems with the serial number. The downloads for Full and Upgrade are the same.Please follow the below link let me know once its done If its works for you or still facing Issue ? Thank you."And gave me a few links to check out, some one helpful, the rest....Not.So, I downloaded CS6 Design Standard (though my license was for CS3 Design Premium), willing to take the loss if it meant I could use the products again......and it said my SN was invali

I am having trouble downloading the Creative Cloud App to my Windows 10 computer. When attempting a download, the installer gets stuck at a very low percent, after which it gives me the error code 207.  I have tried all of the recommendations on this page: https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck-advanced.html including but not limited to: temporarily turning off my firewall and virus protection software and running additional downloadable programs by Adobe designed to clear out corrupted files. None of those options have worked. I am still running into the same error.

Hi there I recently subscribed to abode creative cloud using my student email, then I was told by the college that I was getting it for free. So I cancelled my subscription and purchased the free subscription which the college got me. But now I can't install any the apps (photoshop, illustrator, in-design) on my MacBook Pro ! I've contacted the college and they can't help me because it's my own personal MacBook! I've been in contact with apple who can't help me because this is an Adobe problem! And I've been on the phone several times to Adobe but I keep getting passed onto different people in different departments n then getting cut off !!! I've followed all help but nothing is fixing this problem surely someone can do this over a phone call as I don't know what to do ???

Do my Adobe apps work in Windows 11?   We continue to test and optimize our apps to make them fully compatible with Windows 11, but don't have release dates for all our apps yet. We’ll publish app version and Windows 11 support in our Search - Adobe Support Community and Adobe Creative Cloud system requirements, and recommend you run your Adobe apps only in operating systems and hardware platforms as noted in the system requirements for your apps.In the meantime, make sure you’re familiar with Windows 11 specifications and system requirements to make sure your computer supports Windows 11 before you upgrade.

I can't install Photoshop Elements (trial). When I click the run file, it's asking me to sign in, but when I click Continue nothing happens. I downloaded the install file again, restarted my comp but nothing helps. What now??

Hello, I have CS6 product with disc and serial number. It was installed on a computer which broke before I had a chance to remove it. I don't see it as an activated device on my account so can't remove it that way. I now have a new PC with Windows 10 and was hoping to re-download it to here. Just wondered if anybody here had any similar experience of this please? Does it seem possible that I could still go ahead and download this product on another 1 or 2 devices? Has anybody tried with Windows 10 and had any issues or anything I should be aware of in advance please? It's a brand new computer with all system requirements, I'm just hoping it won't break 🙂 Any advice/guidance would be much appreciated. Thanks

Where can I buy Photoshop CS6 ? I just want older version of PS,I don't want new version with monthly subscription, I don't want Creative cloud.